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All Journal Jurnal EMT KITA Jurnal Manajemen dan Bisnis JURNAL LENSA MUTIARA KOMUNIKASI Jurnal Manajemen dan Bisnis
Hilda Syaf’aini Harefa
Universitas Sari Mutiara Indonesia
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Library & Information Science Other

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PENGARUH KOMUNIKASI INTERPERSONAL TERHADAP KEPUASAN PEMUSTAKA DI UPT PERPUSTAKAAN UNIVERSITAS STIKUBANK (UNISBANK) SEMARANG Lisa Novianni Maghfiroh; Hilda Syaf’aini Harefa
JURNAL LENSA MUTIARA KOMUNIKASI Vol 3 No 1 (2019): JURNAL LENSA MUTIARA KOMUNIKASI
Publisher : UNIVERSITAS SARI MUTIARA INDONESIA

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Abstract

Penelitian ini membahas tentang pengaruh komunikasi interpersonal terhadap kepuasan pemustaka di UPT Perpustakaan Universitas Stikubank (Unisbank) Semarang. Tujuan penelitian ini untuk mengetahui (1) Komunikasi Interpersonal pustakawan di UPT Perpustakaan Universitas Stikubank (Unisbank) Semarang, (2) Kepuasan Pemustaka di UPT Perpustakaan Universitas Stikubank (Unisbank) Semarang, dan (3) Pengaruh komunikasi interpersonal terhadap kepuasan pemustaka di UPT Perpustakaan Universitas Stikubank (Unisbank) Semarang. Penelitian ini menggunakan metode penelitian kuantitatif. Teknik analisis data menggunakan analisis deskriptif dan analisis regresi linear. Sampel pada penelitian ini adalah 100 responden merupakan anggota perpustakaan aktif UPT Perpustakaan Universitas Stikubank (Unisbank) Semarang. Sampel dalam penelitian ini menggunakan proposionate stratified random sampling. Sumber data yang digunakan dalam penelitian ada dua yaitu data primer dan data sekunder. Pengumpulan data yang digunakan dalam penelitian ini adalah observasi, kuesioner dan dokumentasi. Hasil penelitianyaitu (1) komunikasi interpersonal pustakawan tergolong tinggi dengan hasil Grand Mean 4,51. (2) Kepuasan pemustaka tergolong tinggi dengan hasil Grand Mean 4,35. Dan (3) komunikasi interpersonal berpengaruh positif dan signifikan terhadap kinerja pustakawan di UPT Perpustakaan Stikubank (Unisbank) Semarang, diman thitung diperoleh 4,741 dimana nilai ttabel pada a 5% yakni 1,98447 artinya positif. Dimana taraf signifikan a 5% nilai thitung 4,741 > ttabel 1,98447 dan nilai p-value pada kolom sig. 0,000 < 0,05 artinya signifikan
Pengaruh Literasi Ekonomi dan Internal Locus of Control Terhadap Minat Entrepreneurship pada Siswa Kelas XII Sekolah Menengah Kejuruan (SMK) Swasta 2 Mulia Medan Maretta Ginting; Ronnie Togar Mulia Sirait; Hilda Syaf’aini Harefa
Jurnal EMT KITA Vol 7 No 1 (2023): JANUARY 2023
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v7i1.853

Abstract

The purpose of this study is to determine, in part and simultaneously, the effects of economic literacy and internal control on the entrepreneurial interest satisfaction of students in Class XII of Private Vocational High School (SMK) 2 Mulia Medan. The study population consisted of 37 class XII students from Private Vocational High School 2 Muria Medan. The sample for this survey consisted of 37 respondents using a saturated sampling technique. The analytical methods used are instrumental testing, classical hypothesis testing, hypothesis testing, certainty testing, and multiple regression analysis. The results show that (1) based on subtests (t-tests), financial literacy has a positive and significant effect on entrepreneurial interest among students in Class XII of Private Vocational High School (SMK) 2 Mulia Medan, (2) a subtest-based (t-test) Internal Locus of Control, and (3) a simultaneous test of economic literacy (F-Test) and, based on the Internal Locus of Control, between private class XII students and interested in entrepreneurship at the same time. Vocational High School (SMK) 2 Mulia Medan.
PENGARUH SERVICESCAPE DAN HOSPITALITY TERHADAP IMAGE PERPUSTAKAAN UNIVERSITAS KATOLIK SANTO THOMAS MEDAN Elizabeth Haloho; Hilda Syaf’aini Harefa; Pandapotan Sitompul; Nawary Saragih; Elisabeth Simangunsong
Jurnal Manajemen dan Bisnis Volume 23 No. 2 Tahun 2023
Publisher : UNIKA Santo Thomas

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Abstract

The purpose of this research is to find out and analyze servicescape that has an effect on image, hospitality has an effect on image, and servicescape and hospitality have simultaneously had an effect on image on the library of the Catholic University of Santo Thomas Medan. The research method used is a quantitative descriptive research method. . The population in this study were all active students in the 2022/2023 Academic Year, totaling 6,540 people. The technique for determining the sample in this study used Propotionate Stratified Random Sampling. As for determining the number of samples (n) used is referring to the Slovin approach. From the results of calculating the number of samples used in this study, there were 98 respondents. The scale of data measurement in this study used a Likert scale. The data analysis technique used is instrument test, classical assumption test, multiple linear regression analysis, hypothesis testing and coefficient of determination test (R2). The results of the study show that (1) the servicescape variable has a positive and significant effect on the image, (2) the hospitality variable has a positive and significant effect on the image, and (3) the servicescape and hospitality variables simultaneously have a positive and significant effect on the image of the Library of the Catholic University of Santo Thomas Medan .
PENGARUH SERVICESCAPE DAN HOSPITALITY TERHADAP IMAGE PERPUSTAKAAN UNIVERSITAS KATOLIK SANTO THOMAS MEDAN Elizabeth Haloho; Hilda Syaf’aini Harefa; Pandapotan Sitompul; Nawary Saragih; Elisabeth Simangunsong
Jurnal Manajemen dan Bisnis Volume 23 No. 2 Tahun 2023
Publisher : UNIKA Santo Thomas

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this research is to find out and analyze servicescape that has an effect on image, hospitality has an effect on image, and servicescape and hospitality have simultaneously had an effect on image on the library of the Catholic University of Santo Thomas Medan. The research method used is a quantitative descriptive research method. . The population in this study were all active students in the 2022/2023 Academic Year, totaling 6,540 people. The technique for determining the sample in this study used Propotionate Stratified Random Sampling. As for determining the number of samples (n) used is referring to the Slovin approach. From the results of calculating the number of samples used in this study, there were 98 respondents. The scale of data measurement in this study used a Likert scale. The data analysis technique used is instrument test, classical assumption test, multiple linear regression analysis, hypothesis testing and coefficient of determination test (R2). The results of the study show that (1) the servicescape variable has a positive and significant effect on the image, (2) the hospitality variable has a positive and significant effect on the image, and (3) the servicescape and hospitality variables simultaneously have a positive and significant effect on the image of the Library of the Catholic University of Santo Thomas Medan .
Co-Authors Elisabeth Simangunsong Lisa Novianni Maghfiroh Maretta Ginting Nawary Saragih Pandapotan Sitompul Purwoko, Agus Ronnie Togar Mulia Sirait