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All Journal Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi Pencerah Publik
Shanty Bahar Ising
Universitas Muhammadiyah Palangkaraya
Languange, Linguistic, Communication & Media Social Sciences

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Kualitas Pelayanan Pajak Kendaraan Bermotor dan Bea Balik Nama Kendaraan di Kantor Samsat Kota Palangka Raya Provinsi Kalimantan Tengah Shanty Bahar Ising; Novi Damayanti
Pencerah Publik Vol 2 No 1 (2015): Pencerah Publik
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/pencerah.v2i1.782

Abstract

This research aims to know, describe and analyze the quality of the motor vehicle tax and the customs name (PKB and BBNKB) in the office of SAMSAT City Palangka Raya Province of central Kalimantan. The method used is qualitative exploitation, research conducted is a descriptive study where SAMSAT (one-stop Manunggala administration system) Palangka Raya City was chosen as the location of research. Data Collection Techniques use interviews, documentation, and observations. Based on the research results that the quality of the vehicle tax Service and the name of the motor vehicle (PKB and BBNKB) in the city Palangka Raya Province of central Kalimantan. Regarding the timeliness of the waiting time is good, officers work in accordance with the prescribed clock and related process waiting time depends on readiness of the applicant's requirements, but based on a research interview with the community that for the processing time is still Poorly can be in the value of a fast service that is not through the specified stages.
Kualitas Penanganan Pengaduan Tindak Kekerasan pada Anak dan Perempuan di Unit Perlindungan Perempuan dan Anak Polda Kalteng Shanty Bahar Ising; Ayudita Trapsilo Jati
Pencerah Publik Vol 4 No 2 (2017): Pencerah Publik
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/pencerah.v4i2.824

Abstract

This study aims to find out how the quality of complaints of acts of violence against children and women in the Central Kalimantan Regional Police PPA Unit. The method used is the Qualitative method, the research conducted was descriptive research in which the Central Kalimantan Regional Police PPA Unit was the research location. Data collection techniques use observation, interviews, and documentation. Based on the results of the study, the Quality of Handling Complaints on Violence Against Children and Women of the Central Kalimantan Regional Police PPA Unit is still not optimal, because of the five service quality indicators there are two indicators that have not run well, namely Tangibles, and Responsiveness while the three indicators that have gone well are reliability indicator, Assurance, and Empathy.
Kepemimpinan Demokratis Kepala Sekolah Dalam Meningkatkan Prestasi Di Madrasah Aliyah Negeri Model Palangka Raya Shanty bahar Ising; Mujiono Mujiono
Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi Vol 2 No 1 (2016): Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (98.151 KB) | DOI: 10.33084/restorica.v2i1.1014

Abstract

This study aims to find out, describe and analyze the democratic leadership of the Principal in improving achievement at the Palangka Raya Model State Madrasah (MAN). The research method used is descriptive qualitative. The researcher wanted to describe the Principal's democratic leadership in improving achievement at the Palangka Raya Model State Islamic Senior High School (MAN). Primary data sources (person) are the Principal, Teachers (Teachers) and Students of MAN Model Palangka Raya. Whereas secondary data sources are the data in the Palangka Raya Model MAN and supporting literature. The results of the study show that the Principal's leadership in improving achievement in the Palangka Raya Model MAN is very democratic, this condition can be seen from: (1) Principals are happy to receive suggestions, opinions and even criticism from subordinates both delivered by students and teachers through suggestion boxes and in the teacher council meeting, (2) the Principal always strives to prioritize teamwork cooperation in an effort to achieve the goal by appointing the instructor teacher, trainer teacher and mentor teacher and conducting deliberation in planning, implementing and evaluating activities, (3) the Principal always tries to make subordinates more success than him, which is realized by including teachers in seminars, workshops, training and competitions so that they get achievements both locally and nationally, and (4) Principals always try to develop their personal capacity as good leaders in conceptual skills, human skill and technical skill.
Co-Authors Ayudita Trapsilo Jati Mujiono Mujiono Mujiono Mujiono Novi Damayanti