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Use Of Customer Relationship Management Application For Credit Union Samuel Manurung
International Journal of Informatics and Computation Vol 1 No 2 (2019): International Journal of Informatics and Computation
Publisher : University of Respati Yogyakarta, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (476.994 KB) | DOI: 10.35842/ijicom.v1i2.5

Abstract

Cooperatives are legal entities based on the principle of kinship, which consists of all members of natural or legal persons for the welfare of their members. Where most people want to open a business, it has to have a lot of capital to keep the business from running or growing. Kabanjahe The majority of the population opens a shop to meet their daily needs. The existence of a savings and loan unit can help people in the Kabanjahe region to open a business to improve the economy of people in Kabanjahe. Therefore, we need a system that is very helpful in the cooperative's transaction process. The Customer Relationship Management (CRM) application can support the notification process and simplify the cooperative payment process. This research can help cooperatives and cooperative members to conduct transactions and help members with notification of the funds spent and the date of the last payment of the paper.
Pemanfaatan Aplikasi Customer Relation Management pada koperasi Samuel Manurung; Mufria J. Purba
MATRIK : Jurnal Manajemen, Teknik Informatika dan Rekayasa Komputer Vol 19 No 1 (2019)
Publisher : LPPM Universitas Bumigora

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (428.615 KB) | DOI: 10.30812/matrik.v19i1.474

Abstract

Cooperatives are usually referred to as a means to help people from low economic circles up to economic conditions upwards. With the existence of a unit for savings and loans can help the community in the district of Kabanjahe open a business in improving the economy of the people in Kabanjahe. Payment of invoices by customers and events to be carried out by cooperatives never arrive due to a lack of information received by customers. Therefore we need a system that is very helpful in the process of supporting events in the cooperative. The CRM (Customer Relationship Management) application can assist in the notification process and simplify the cooperative payment transaction process. This research can facilitate the cooperatives and cooperative members in conducting transactions and is very helpful also to customers in the notification process of cooperative activities and customer bills and notifications are given 3 days before the activities or events from CU.
Use Of Customer Relationship Management Application For Credit Union Samuel Manurung; Mufria J Purba
IJEBD (International Journal of Entrepreneurship and Business Development) Vol 3 No 1 (2019): September 2019
Publisher : LPPM of NAROTAMA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (320.557 KB) | DOI: 10.29138/ijebd.v3i1.914

Abstract

Cooperatives are legal entities based on the principle of kinship, which consist of all members of natural or legal persons for the welfare of their members. Where most people want to open a business, it has to have a lot of capital to keep the business from running or growing. Kabanjahe The majority of the population opens a shop to meet their daily needs. The existence of a savings and loan unit can help people in the Kabanjahe region to open a business to improve the economy of people in Kabanjahe. Therefore, we need a system that is very helpful in the cooperative's transaction process. The Customer Relationship Management (CRM) application can support the notification process and simplify the cooperative payment process. This research can help cooperatives and cooperative members to conduct transactions and help members with notification of the funds spent and the date of the last payment of the paper.
Perancangan Aplikasi E-commerce Penjualan Bubuk Kopi Dengan Metode Customer Satisfaction Index (CSI) Berbasis Website Pada UD. Tanpak Sidikalang Samuel Manurung; Ingngarso Simanullang; Humuntal Rumapea
Journal of Information and Technology Vol 2 No 2 (2022): Journal of Information and Technology Unimor (JITU)
Publisher : Department of Information Technology, Universitas Timor, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (929.292 KB) | DOI: 10.32938/jitu.v2i2.2993

Abstract

The development of e-commerce at this time is increasingly rapidly marked by the increasing number of internet users in Indonesia. The conventional buying and selling process is still widely used in the era of increasingly rapid development of internet technology. However, the conventional buying and selling process is considered inefficient because it requires sellers and buyers to meet directly and also the sales coverage is felt to be less broad, so an efficient sales media is needed and has a broad coverage. So that these problems are not sustainable, an e-commerce website with a business to customer model will be built. The built e-commerce will provide a questionnaire page for customers which will later be implemented by the customer satisfaction index (CSI) method which produces a customer satisfaction index for the e-commerce that has been built. For software development, using PHP (Pear Hypertext Preprocessor) and HTML (HyperText Markup Language) as programming languages, MySQL as database server, Sublime Text 3 as programming support tools
Perancangan Sistem Pendukung Keputusan Dalam Penilaian Kinerja Guru Dan Pegawai Menggunakan Metode Vikor (Studi Kasus : SMP Negeri 1 Kota Tebing Tinggi) Samuel Manurung; Yoprin H Nainggolan; Yolanda Rumapea
Journal of Information and Technology Vol 2 No 2 (2022): Journal of Information and Technology Unimor (JITU)
Publisher : Department of Information Technology, Universitas Timor, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (572.798 KB) | DOI: 10.32938/jitu.v2i2.2994

Abstract

Having teachers, teaching staff and professional staff is a must for schools in carrying out a quality education process, as is the case with SMP Negeri 1 Kota Tebing Tinggi. For this reason, schools always encourage the improvement of teacher professionalism by monitoring teacher performance in implementing their duties so that they can achieve predetermined competency standards. The creation of a decision support system is one way to assist in determining teacher performance assessments at SMP Negeri 1 Kota Tebing Tinggi and is expected to The system is able to determine the best teacher or employee based on ranking. Decision Support System (DSS) is a system that produces an alternative decision that can be used as a tool in making a decision. The VIKOR method was chosen because this method determines the weight value for each attribute, then proceeds with a ranking process that will select the best alternative from a number of alternatives, in this case the alternative in question is the teacher who has the highest teacher performance assessment (PKG) based on the criteria specified. determined and questionnaires filled out by students and school principals
Employee Position Promotion Decision Support System Using Vikor Method (Case Study PT BPR Pijer Podi Kekelengen) Yolanda Rumapea; Gerin Geraldho Bastanta Ginting; Samuel Manurung
Journal of Information and Technology Vol 2 No 2 (2022): Journal of Information and Technology Unimor (JITU)
Publisher : Department of Information Technology, Universitas Timor, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (768.336 KB) | DOI: 10.32938/jitu.v2i2.2995

Abstract

Promotion is a transfer from one position to another that has a higher status and responsibility. For this reason, the company always encourages employee professionalism improvement by monitoring employee performance in implementing their duties so that they can achieve predetermined competency standards. Making a decision support system is one way to assist in determining employee performance appraisals at PT BPR Pijer Podi Kekelengen and it is hoped that the system will able to determine the employees who want to be promoted based on ranking. Decision Support System (DSS) is a system that produces an alternative decision that can be used as a tool in making a decision. The VIKOR method was chosen because this method determines the weight value for each attribute, then proceeds with a ranking process that will select the best alternative from a number of alternatives, in this case the alternative in question is the employee who has the lowest score based on the criteria determined by the director
KLASIFIKASI JENIS TUMOR OTAK BERDASARKAN CITRA GLIOMA MENGGUNAKAN METODE SUPPORT VECTOR MACHINE Adam Jordie Sinulingga; Darwis Robinson Manalu; Samuel Manurung
METHODIKA: Jurnal Teknik Informatika dan Sistem Informasi Vol. 9 No. 2 (2023): September 2023
Publisher : Universitas Methodist Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46880/mtk.v9i2.1887

Abstract

This study uses the Support Vector Machine method, where this method aims to obtain a classification model that has high accuracy or small error in classifying an image. The development of the medical world today is closely related and cannot be separated from the development of information technology that continues to grow. To be able to distinguish Magnetic Resonance Image (MRI) images detected by brain tumors, it is necessary to carry out a classification process using the Support Vector Machine (SVM) method. So we need an application for classifying brain tumors to facilitate medical work in determining the type of brain tumor disease. Image processing will use 2 types of brain tumors, namely Glioma and Meningioma