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All Journal PROSIDING SEMINAR NASIONAL The Journal of Educational Development
Fitri Hartanto
Staf pengajar Bagian Ilmu Kesehatan Anak FK Undip Semarang
Education

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The Effect of Service Quality, Campus Ecology, and Self-Efficacy on Students’ Satisfaction in Anaa Specialist Education Program, Diponegoro University Semarang Hartanto, Fitri; Rusdarti, Rusdarti; Yanto, Heri; Purwanti, Asri
The Journal of Educational Development Vol 7 No 2 (2019): June 2019
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jed.v7i2.31865

Abstract

Student satisfaction is an important indicator of the quality of higher education and is a measure of the service quality of its customers. Student satisfaction with their educational institutions also depends on the situation of the campus environment created for the convenience of the students. The main objective of this study is to obtain empirical evidence regarding the impact of service quality, campus ecology, and self-efficacy on the satisfaction level of the students of ANAA Specialist Education Program, Diponegoro University (PPSA UNDIP) Semarang. The population of this study was 125 specialist students of UNDIP and the students were chosen to be selected as samples using random sampling techniques. Data was drawn using a questionnaire; the data were analyzed using the SPSS and the Lisrel 8.54 program. The results of the study show that (1) service quality significantly affected self-efficacy and student satisfaction; (2) campus ecology has a significant effect on self-efficacy of 75.69% and on student satisfaction by 43.56%; (3) service quality and campus ecology together have a significant effect on student self-efficacy; (4) service quality, campus ecology, and self-efficacy together also have a significant effect on the satisfaction of the students of PPDSA UNDIP Semarang. Service quality and campus ecology are antecedent variables of self-efficacy and the three variables are determinants of the satisfaction of the students at the institution.
Deteksi diini anak berkebutuhan khusus : autism dan hiperaktif hartanto, fitri
PROSIDING SEMINAR NASIONAL & INTERNASIONAL 2014: PROSIDING SEMINAR NASIONAL KEPERAWATAN
Publisher : Universitas Muhammadiyah Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (11342.617 KB)

Abstract

Berkaitan dengan tema yang diangkat pada seminar ini yaitu meningkatkan kesejahteraan ibu dan anak sejak dini dalam rangka mewujudkan keberlanjutan (sustainability) maka kita sebagai masyarakat pemberi pelayanan kesehatan harus lebih memahami apa yang disebut konsep deteksi dini, stimulasi dan intervensi pertumbuhan dan perkembangan seorang anak. Disetiap permasalahan pertumbuhan dan perkembangan seorang anak didalam masa emasnya (golden periode) apabila dilakukan deteksi dini maka intervensi lebih dini masalah tersebut dapat dilakukan sehingga dapat dicegah suatu gangguan atau setidak tidaknya gangguan yang terjadi tidak menjadi berat. Intervensi atau stimulasi menggunakan prinsip plastisitas otak yang optimal terjadi selama dalam periode emas masa kehidupan manusia dimana 80 persen pertumbuhan dan perkembangan sel otak di usia 0-3 tahun.
The Effect of Service Quality, Campus Ecology, and Self-Efficacy on Students’ Satisfaction in Anaa Specialist Education Program, Diponegoro University Semarang Hartanto, Fitri; Rusdarti, Rusdarti; Yanto, Heri; Purwanti, Asri
The Journal of Educational Development Vol 7 No 2 (2019): June 2019
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jed.v7i2.31865

Abstract

Student satisfaction is an important indicator of the quality of higher education and is a measure of the service quality of its customers. Student satisfaction with their educational institutions also depends on the situation of the campus environment created for the convenience of the students. The main objective of this study is to obtain empirical evidence regarding the impact of service quality, campus ecology, and self-efficacy on the satisfaction level of the students of ANAA Specialist Education Program, Diponegoro University (PPSA UNDIP) Semarang. The population of this study was 125 specialist students of UNDIP and the students were chosen to be selected as samples using random sampling techniques. Data was drawn using a questionnaire; the data were analyzed using the SPSS and the Lisrel 8.54 program. The results of the study show that (1) service quality significantly affected self-efficacy and student satisfaction; (2) campus ecology has a significant effect on self-efficacy of 75.69% and on student satisfaction by 43.56%; (3) service quality and campus ecology together have a significant effect on student self-efficacy; (4) service quality, campus ecology, and self-efficacy together also have a significant effect on the satisfaction of the students of PPDSA UNDIP Semarang. Service quality and campus ecology are antecedent variables of self-efficacy and the three variables are determinants of the satisfaction of the students at the institution.
Co-Authors Asri Purwanti Heri yanto Rusdarti -