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All Journal Jurnal Teknologi Informasi dan Ilmu Komputer Journal of Information Technology and Computer Science Jurnal Sistem Informasi
Herman Tolle
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Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Engineering

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Service Design of Implementation Primary Health Care Management Model Service “Andal” in PG Kebonagung Polyclinic, Malang District Yasir Sani; Ismiartha Aknuranda; Herman Tolle
Journal of Information Technology and Computer Science Vol. 3 No. 1: June 2018
Publisher : Faculty of Computer Science (FILKOM) Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (765.788 KB) | DOI: 10.25126/jitecs.20183145

Abstract

The concept of Primary Health Service Management Model “Andal” (LKP Andal) in Indonesia was initiated by the Public Health Association of Brawijaya University (IKEMAS UB) to solve the health service management problem in Indonesia. LKP Andal was piloted into a first-level organization that provide the health service/facility in PG Kebonagung polyclinic in Malang district.This research uses a service design approach to explore the problems and this study also provide a service solution to the LKP Andal implementation in IT perspective that suits to the organization characteristics as an entirely service delivery process support. As the result, this study has explored 23 main problems of the entirely service delivery process and also resulted 4 service solution ideas which were visualized using Service Journey Modelling Language (SJML) to acquire more detailed images and they can become the standard communication among stakeholders.
Metode Grid-Blok Untuk Deteksi Margin Kiri Tulisan Tangan Pada Aplikasi Grafologi waskitha wijaya; Herman Tolle; Fitri Utaminingrum
Jurnal Teknologi Informasi dan Ilmu Komputer Vol 5, No 1: Februari 2018
Publisher : Fakultas Ilmu Komputer, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (393.474 KB) | DOI: 10.25126/jtiik.201851575

Abstract

Grafologi merupakan salah satu cabang ilmu psikologi yang khusus mempelajari tentang tulisan tangan. Melalui grafologi bisa diperoleh informasi tentang karakter kepribadian seseorang. Melalui perangkat mobile berbasis android, analisis grafologi akan menjadi lebih cepat dalam menampilkan pendekatan karakter kepribadian seseorang. Penelitian dilakukan dengan mengambil 42 sampel tulisan tangan dari orang yang memiliki perbedaan latar belakang. Fitur yang digunakan dalam penelitian ini adalah margin kiri pada tulisan tangan. Metode Support Vector Machine digunakan untuk mengklasifikasikan fitur hasil dari proses ekstraksi. Menggunakan metode baru yaitu Grid-double block dengan satu kali proses menghasilkan rata – rata akurasi margin kiri sebesar 69%.
Information Management and Information System Analysis to Support the Achievement of University Performance Agreements with the Government Titis Sari Putri; Herman Tolle; Ismiarta Aknuranda
Jurnal Sistem Informasi Vol. 17 No. 1 (2021): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1070.802 KB) | DOI: 10.21609/jsi.v17i1.989

Abstract

State Universities in Indonesia have college performance agreement with Ministry of Education and Culture (MoEC) that consists of performance indicators and target achievements in a year. For assuring the integration, availability, and data validity of performance indicators, good information management with utilized information system is needed by entire working unit. Information management process to support data collection and target achievements on college performance agreement with MoEC in Brawijaya University still has many deficiencies. The process involves many stakeholders because it covers all areas of business in Brawijaya University (UB). Quality Asurance Center in UB as the unit that collects and processes the data of target achievements complained about data collection that takes a long time and it is often incomplete. The faculties, study programs, and other units experience the unavailability of most data and target performance indicators on information system that is used as reference for implementing business processes. The problem responded lightly by Information and Communication Technology Unit in Brawijaya University with consideration that Information System used is in accordance with the needs of the academic community. On the other hand, the responses about the problem from the lecturers, staff, and students are different. This research tries to explore and evaluate the problem and formulate the steps of transformations to refine the situation by using Soft Systems Methodology (SSM) with some additional Root Cause Analysis (RCA) stages. The major contribution of the research is giving the insights about the problem thoroughly comprising various perspective of stakeholders, transforming the refinement of the situation presented in conceptual model, and the stakeholders’ assessment of the conceptual model. This research also visualizes the implementation of RCA to dig up more perspective of the stakeholders and helps identifying the activities to construct conceptual model.
Co-Authors Ismiarta Aknuranda Ismiartha Aknuranda Titis Sari Putri Utaminingrum, Fitri waskitha wijaya Yasir Sani