Article Per Year (5 Year)
p-Index From 2019 - 2024
0.659
P-Index
This Author published in this journals
All Journal Jurnal Borneo Administrator: Media Pengembangan Paradigma dan Inovasi Sistem Administrasi Negara Mimbar Hukum - Fakultas Hukum Universitas Gadjah Mada Society Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah
Sudarmo Sudarmo
Universitas Sebelas Maret
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

Published : 4 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah

 1 
Reformasi Birokrasi Pelayanan Publik dalam Meningkatkan Kualitas Pelayanan Kesehatan di RSUD Dr. Moewardi (Pencanangan Pembangunan Zona Integritas WBK & WBBM) Estining Nur Kartika; Sudarmo Sudarmo
Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Vol 4, No 2 (2022): Birokrasi dan Pemerintahah di Daerah 8
Publisher : Jurusan Administrasi Publik FISIP UIN SGD Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jbpd.v4i2.17941

Abstract

Bureaucratic reform has the meaning of major changes in Indonesian governance to create good government agencies in providing services to the community. Various government agencies are competing to commit to bureaucratic reform, one of which is regional hospitals which are bureaucratic institutions engaged in health services. Hospitals that work in the medical or health sector bear a double burden because they have to guarantee the quality of health services and also organize their bureaucracy. Therefore, efforts to reform the public service bureaucracy in hospitals are interesting to be studied further. Through qualitative research, this article analyzes the process of reforming the public service bureaucracy at RSUD Dr. Moewardi in improving the quality of health services. Data were obtained from interviews, observations, and document analysis on the direction of changes in bureaucratic reform to improve the quality of public services which were then analyzed using the PDCA cycle (plan, do, check, act). Through this analysis, it can describe the efforts of RSUD Dr. Moewardi in controlling the commitment to bureaucratic reform to improve the quality of public services.
Co-Authors Anak Agung Gede Sugianthara Bagus Haryono Brq Dagfa Inka Mahadika Danijel Apro Estining Nur Kartika Rina Herlina Haryanti Triyanto Triyanto