sayyidah mirfat
Program Studi Magister Manajemen Rumah Sakit Fakultas Kedokteran Universitas Brawijaya Malang

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

PHYSICIAN PERFORMANCE ANALYSIS BASED ON INDIVIDUAL, PSYCHOLOGICAL AND ORGANIZATIONAL FACTORS IN MEDICAL RESUME FILLING sayyidah mirfat; misbahuddin azzuhri; lukman hakim
Jurnal Aplikasi Manajemen Vol 16, No 3 (2018)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (200.418 KB) | DOI: 10.21776/ub.jam.2018.016.03.17

Abstract

This study aims to determine the influence of Individual, psychological and organizational factors on the performance of physicians in the medical resume completeness.The research design is observational research with a cross sectional approach. The population of this study is all physician who becomes a doctor in charge of serviceand medical resume documents that are the responsibility of the physician. The instrument in this study was a questionnaire given to the physician. Partial Least Square (PLS) was used as data analysis method.The results showed that 34.4% of respondents had complete medical resume <50%. Also, some doctors did not know the importance of a medical resume in National Health Insuranceera. Psychological factor has the most significant direct effect coefficient on physician performance with immediate effect coefficient of 0.334.The conclusion of this studyare the Individual factors had a negative but not significant effect on physician performance,psychological factors have a negative and significant impact on physician’s performance,and organizational factors have a positive but not significant impact on physician performance. The hospital should facilitate a gathering event for doctors and facilities for external training for doctors can be awarded as rewards to the best performing physician.
Faktor Penyebab Keterlambatan Pengembalian Dokumen Rekam Medis di RS X Kabupaten Kediri Sayyidah Mirfat; Nurwulan Andadari; Yetty Nusaria Nawa Indah
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 6, No 2 (2017): August
Publisher : Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v6i2.2777

Abstract

The purpose of this study was to determine the root problem of any late return of inpatient medical records documents in X Hospital. This research was conducted with a qualitative descriptive approach with the method of observation, in-depth interviews and time motion study. Determining root of the problem is done by brainstorming with the hospitals staff with USG method (urgency, seriousness, growth). Root problem that contribute to delay return of inpatient medical records are indiscipline doctor in filling out medical records especially medical resumes; some doctor are not making patient visit every day, so the order was given by phone; and sometime nurses forgot to remind the doctor to fill out a medical resume and signature. Other factors affecting the delay are method, money, material dan machine factorsÂ