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All Journal Jurnal IPTA Jurnal Syntax Transformation
Sarfilianty Anggiani
Fakultas Ekonomi dan Bisnis, Universitas Trisakti, Indonesia
Arts Humanities Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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MEMBANGUN TEAMWORK PERFORMANCE DARI CULTURE DIVERSITY MELALUI COMMUNICATION DI LINGKUNGAN KERJA Lianna Wijaya; Sylvia Samuel; Sarfilianty Anggiani
Jurnal IPTA (Industri Perjalanan Wisata) Vol 9 No 1 (2021): Jurnal IPTA (July 2021)
Publisher : Department of Tour and Travel Studies, Faculty of Tourism, Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/IPTA.2021.v09.i01.p21

Abstract

The culture diversity in the working environment of Holland America Cruise Line caused by the multicultural and multinational crews. The purpose of the research is to analyze the culture diversity, communication, teamwork performance on board the cruise ship as well as to analyze the communication as the mediator to link the culture diversity and the teamwork performance in working environment of Holland America Cruise Line. The research involved 110 cruise ship crews as specific respondents and using qualitative method with purposive sampling questionnaire method. The primary data is collected based on questionnaires and the interviews session with the respondents while the secondary data is obtained by literature study and from the previous researchs. The result of this research find that communication is the most important factor to link the culture diversity and teamwork performance in the working environment of Holland America Cruise Line and the cruise ship management is expected to be able to help the crews ship to understand the cross-cultural before working on board and while working on board the cruise ship so this will able to support smooth operation of the cruise ship.
The Influence of Emotional Intelligence and Career Development on Employee Performance Shinta Oktafien; Bachtiar Usman; Sarfilianty Anggiani
Jurnal Syntax Transformation Vol 5 No 04 (2024): Jurnal Syntax Transformation
Publisher : CV. Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jst.v5i3.942

Abstract

This research is motivated by the low performance results shown by permanent lecturers at "B" Accredited Private Universities in Bandung City, especially in the field of research with the obligation for each lecturer to publish their scientific work in national or international journals. The aim of this research is to analyze the influence of Emotional Intelligence and Career Development on Employee Performance. This research is included in quantitative research which is used to test hypotheses with the results in the form of the significance of the relationship between the variables studied. The population of this study was all permanent lecturers at a "B" accredited private university in the city of Bandung, totaling 1009 people and with a sample size of 286 respondents. And the sampling technique used in this research is cluster sampling. Meanwhile, the data analysis used in this research is in the form of multiple regression analysis calculated using the SPSS 23.00 program. The research results show that Emotional Intelligence and Career Development, both partially and simultaneously, show a significant influence on Employee Performance.
Co-Authors Bachtiar Usman Lianna Wijaya Samuel, Sylvia Shinta Oktafien