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ANALISIS FAKTOR-FAKTOR YANG BERPENGARUH TERHADAP KEPUASAN MAHASISWA DI UNIVERSITAS MUHAMMADIYAH MAKASSAR Rizal, Samsul
Jurnal Ekonomi Balance Vol 7, No 1 (2011): Jurnal Ekonomi Balance
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (64.783 KB)

This study aims to analyze the influence of tuition fees, administrative services, learning quality as well as facilities and infrastructure of lectures towards student satisfaction at Muhammadiyah University of Makassar and analyze the most dominant factors affecting student satisfaction at Muhammadiyah University of Makassar. Data collection using questionnaires with the number of respondents as many as 300 people. Data analysis using factor analysis and multiple regression analysis. The result concluded that (1) Together variable of tuition, administration service, learning quality, as well as facilities and infrastructure of lecturing have positive and significant influence while partially variable of tuition fee, administration service and learning quality have positive and significant effect to student satisfaction in Muhammadiyah University of Makassar, but the variable facilities and lecture infrastructure influence is not significant. (2) Tuition variable is the most dominant variable affecting student satisfaction at Muhammadiyah University of Makassar.

PENGARUH PENDIDIKAN, PELATIHAN DAN PENILAIAN PRESTASI KERJA TERHADAP PENINGKATAN KINERJA KARYAWAN Samsul Rizal; Isal Anwar Hasan; Irwan Abdullah; Anismayanti Anismayanti
JEMBATAN Vol 17, No 1 (2020)
Publisher : Jurusan Manajemen Fakultas Ekonomi Universitas Sriwijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29259/jmbt.v17i1.10805

This study aims to determine whether Education, Training and Job Performance Assessments affect PT. Suraco Jaya Abadi Motor Sentral Yamaha Makassar. The type of research used in this study is descriptive quantitative. Data processed is the result of distributing questionnaires to employees of PT. Suraco Jaya Abadi Motorbike Central Yamaha Makassar with a population of 40 employees and 36 respondents. The sampling method in this study uses Slovin formula, The data analysis technique used in this study is multiple linear regression, validity test and reliability test, hypothesis testing (T test and F test) and the coefficient of determination R. Based on the results of research and discussion It has been done that the results of this study show that there is a significant influence between education and training on improving employee performance and work performance assessment does not affect the improvement of employee performance.

PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH PADA PT. BANK RAKYAT INDONESIA (PERSERO) Tbk.UNIT BENGO CABANG WATAMPONE Samsul Rizal; Abdul Rahman Rahim; Eka Wardiana
Jurnal Ilmu Manajemen Profitability Vol 4, No 1 (2020): FEBRUARI 2020
Publisher : Universitas Muhammadiyah Makassar

The purpose of this study was to determine the effect of service quality on customer satisfaction at PT. Bank Rakyat Indonesia (Persero) Tbk. Unit Bengo Branch Watampone. This research was conducted at PT. Bank Rakyat Indonesia (Persero) Tbk. Unit Bengo Branch Watampone, the research population is all customers of PT. Bank Rakyat Indonesia (Persero) Tbk. Unit Bengo Branch Watampone Unit which was met at the time of the research, where the population was 500 customers while the sample size was determined using incidental sampling technique, which was 84 respondents. Data collection uses descriptive statistical techniques, simple linear regression analysis, and hypothesis testing. The results of data analysis obtained t count of 7.669 while t table amounted to 1.98932, so the t test hypothesis variable service quality has a positive effect on customer satisfaction. From the calculation of SPSS obtained R = 0.646, with R2 = 0.418 or 41.8%, the amount of customer satisfaction has been explained in the service quality data. While the rest, which is 0.582 or 58.2%, information about the amount of customer satisfaction cannot be explained by these independent variables.

STARATEGI PEMASARAN PRODUK TABUNGAN SIMPEDES DALAM MENINGKATKAN JUMLAH NASABAH PADA PT BANK RAKYAT INDONESIA (PERSERO) Tbk. KANTOR CABANG SUNGGUMINASA Asdi Asdi; Samsul Rizal
BJRM (Bongaya Journal of Research in Management) Vol 2 No 1 (2019): BJRM (Bongaya Journal of Research in Management)
Publisher : P3M STIEM BONGAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37888/bjrm.v2i1.105

Penelitian ini bertujuan untuk mengetahui bagaimana penerapan strategi pemasaran produktabungan Simpedes dalam meningkatkan jumlah nasabah pada Bank Rakyat Indonesia (Persero) Tbk.Kantor Cabang Sungguminasa. Penelitian dilakukan dengan menjaring sebanyak 50 orang nasabahsampel melalui teknik combined sampling yaitu kombinasi dari teknik quota sampling, aksidentalsampling, dan purposive sampling. Data primer diperoleh dari responden melalui teknik wawancaraselanjutnya diolah dengan dengan mengidentifikasi berbagai factor dalam penerapan strategipemasaran produk tabungan Simpedes BRI yaiyu factor internal dan eksternal baik yang berupapeluang maupun yangh berupa ancaman yang selanjutnya dianalisis dengan menggunakan analisisSWOT.Hasil analisis data menggambarkan bahwa posisi produk tabungan simpedes BRI pada PT.Bank Rakyat Indonesia (Persero) Tbk. Kantor Cabang Sungguminasa memberikan peluang yangmerupakan kekuatan pendorong dalam menerapkan strategi pemasaran yang dapat meningkatkanjumlah nasabah pada PT. Bank Rakyat Indonesia (Persero) Tbk. Kantor Cabang Sungguminasa.

ANALISIS PENGENDALIAN PERSEDIAAN BAHAN BAKU PRODUK MIE PADA PERUSAHAAN MIE BAJI MINASA DI KOTA MAKASSAR Asdi Asdi; Samsul Rizal; Nurhayani Nurhayani
JURNAL MANAJEMEN dan ORGANISASI REVIEW (MANOR) Vol. 1 No. 1 (2019): MANOR: JURNAL Manajemen dan Organisasi Review
Publisher : Program Studi Manajemen Universitas Fajar

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Penelitian ini bertujuan untuk mengetahui pengendalian persediaan bahan baku mie di Perusahaan Mie Baji Minasa. Jenis penelitian yang digunakan dalam penelitian ini adalah penelitian deskriptif kualitatif. Yaitu suatu penelitian yang dimaksudkan untuk mengumpulkan data dan informasi tentang suatu gejala dan fakta pada objek di dan tempat penelitian sesuai dengan apa adanya pada saat penelitian berlangsung. Pencarian dilakukan di perusahaan mie Baji Minasa di kota Makassar dengan memilih dua pembicara yang dianggap mewakili kelompok yang terdiri dari satu pemilik bisnis dan bertanggung jawab atas persediaan bahan baku dan satu karyawan dalam pengendalian persediaan bahan baku. Teknik pengumpulan data yang digunakan dalam penelitian ini adalah teknik wawancara mendalam, observasi dan dokumentasi. Hasil penelitian menunjukkan bahwa pengendalian persediaan bahan baku mie di perusahaan mie Baji Minasa di kota Makassar telah berjalan dengan baik dengan dua indikator persediaan bahan baku, yaitu volume pesanan dan waktu penyimpanan bahan baku yang rentan. Kata kunci: kontrol persediaan bahan baku

The Effect Of Training Needs On Human Resources Development In Public Works Offices (PU) Jeneponto District M. Yusuf Alfian Rendra Anggoro KR; Naidah Naidah; Samsul Rizal; Serry Adelia; Kardina Kardina
Jurnal Ilmu Manajemen Profitability Vol 7, No 1 (2023): FEBRUARI 2023
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/profitability.v7i1.10254

This study aims to determine the extent of the influence of training needs on human resource development at the Jeneponto Regency Public Works Office. This type of research used a quantitative approach. The processed data is the result of respondents from the employees of the Jeneponto Regency Public Works Office (PU) as many as 30 respondents. The data analysis method used in this study uses simple linear regression, namely the approach method for modeling the relationship between one dependent variable and one independent variable using SPSS v 18. Based on the data analysis that has been done, the simple regression equation model is obtained Y= 4.858 + 0,807 which means that the influence of the X variable has a positive effect on the development of Human Resources and from the results of the t test analysis, a significant value of 0,01 (6.772 t table 2.048) dan koefisien regresi bernilai positif sebesar 0,788.

STARATEGI PEMASARAN PRODUK TABUNGAN SIMPEDES DALAM MENINGKATKAN JUMLAH NASABAH PADA PT BANK RAKYAT INDONESIA (PERSERO) Tbk. KANTOR CABANG SUNGGUMINASA Asdi Asdi; Samsul Rizal
BJRM (Bongaya Journal of Research in Management) Vol. 2 No. 1 (2019): BJRM (Bongaya Journal of Research in Management)
Publisher : P3M STIEM BONGAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37888/bjrm.v2i1.105

Penelitian ini bertujuan untuk mengetahui bagaimana penerapan strategi pemasaran produktabungan Simpedes dalam meningkatkan jumlah nasabah pada Bank Rakyat Indonesia (Persero) Tbk.Kantor Cabang Sungguminasa. Penelitian dilakukan dengan menjaring sebanyak 50 orang nasabahsampel melalui teknik combined sampling yaitu kombinasi dari teknik quota sampling, aksidentalsampling, dan purposive sampling. Data primer diperoleh dari responden melalui teknik wawancaraselanjutnya diolah dengan dengan mengidentifikasi berbagai factor dalam penerapan strategipemasaran produk tabungan Simpedes BRI yaiyu factor internal dan eksternal baik yang berupapeluang maupun yangh berupa ancaman yang selanjutnya dianalisis dengan menggunakan analisisSWOT.Hasil analisis data menggambarkan bahwa posisi produk tabungan simpedes BRI pada PT.Bank Rakyat Indonesia (Persero) Tbk. Kantor Cabang Sungguminasa memberikan peluang yangmerupakan kekuatan pendorong dalam menerapkan strategi pemasaran yang dapat meningkatkanjumlah nasabah pada PT. Bank Rakyat Indonesia (Persero) Tbk. Kantor Cabang Sungguminasa.

The Impact of Service Quality and Trust on the Satisfaction of Muzakki at the Amil Zakat Institution Baznas in Makassar City Samsul Rizal; Buyung Romadhoni; Irwan Abdullah; Hariyati Hariyati
Jurnal Ilmu Manajemen Profitability Vol 7, No 2 (2023): AGUSTUS 2023
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/profitability.v7i2.11945

This research employs a quantitative approach with the objective of assessing the influence of service quality and trust on the satisfaction of Muzakki at the Amil Zakat Institution BAZNAS in Makassar City. The sample for this study was drawn from the BAZNAS office in Makassar City. The data utilized in this research is quantitative in nature, collected through distributed questionnaires that pertain to the focal points of the study. Data collection encompassed the observation and distribution of questionnaires to a sample of 35 respondents. In this study, the data collection process drew upon both primary and secondary data sources. The research instrument implemented for data collection was based on the Likert scale method. The data analysis technique employed is the multiple linear regression test. The results of the data analysis, conducted using statistical calculations via the Statistical Package for the Social Sciences (SPSS) version 22 application, reveal a significant positive relationship between service quality, trust, and satisfaction at the Amil Zakat Institution BAZNAS in Makassar City. This study highlights the pivotal conclusion that service quality and trust hold a substantial positive impact on the satisfaction levels of Muzakki at the Amil Zakat Institution BAZNAS in Makassar City. Notably, the provision of high-quality service significantly contributes to shaping the institution's image, consequently fostering enhanced trust among individuals, leading to a heightened willingness to recommend the services to others.

PENGARUH BUDAYA ORGANISASI DAN KEPUASAN KERJA TERHADAP KINERJA KARYAWAN PADA PT. GALESONG MANDIRI MAKASSAR Samsul Rizal; Ismail Rasulong; Nirmala Sari
JEMMA (Journal of Economic, Management and Accounting) Vol 7, No 1 (2024): Maret 2024 (On Proses)
Publisher : Universitas Andi Djemma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35914/jemma.v7i1.2444

This research aims to examine the influence of organizational culture and job satisfaction on employee performance at PT. Sinar Galesong Mandiri Makassar. The research design used in this research uses a questionnaire method, where this research takes samples from one population and uses a questionnaire as a data collection tool. The population in this research is 150 employees of PT. Sinar Galesong Mandiri Makassar. The sampling technique used the Slovin formula with a sample size of 60 respondents. The data analysis technique used was multiple linear regression analysis using Statistical Product and Service Solution (SPSS). The research results partially show that the variables of organizational culture and job satisfaction each have a significant influence on employee performance

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