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Observing Micro, Small, and Medium Enterprises (MSMEs) Readiness to Support Cashless Society Shinta Maurizka Chairunnisa; Alfina Alfina; Annisa Yasmin
The Winners Vol. 21 No. 2 (2020): The Winners
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/tw.v21i2.6722

Abstract

Digital transformation in the era of the industrial revolution 4.0, has led to various new phenomena in today's people's lifestyle, including the payment transaction system. Realizing that Micro, Small and Medium Enterprises (MSMEs) had been one of the economy’s pillars in Indonesia, the government was trying to maximize the role of MSMEs to support the realization of a digital transaction ecosystem in Indonesia. With a phenomenological approach, the descriptive qualitative research aimed to provide in-depth observation and analysis on the readiness process of MSMEs in Tuban, East Java in adopting digital payment technology to support the realization of the trend of a cashless society. The results show that culture, social influence, and acceptance of technology are the dominant factors affecting the readiness process of MSMEs in Tuban in adopting digital payment technology.
The Role of Omnichannel and Experiential Marketing to Build Brand Association in ZAP Clinic Alfina Alfina; Marisya Mahdia Khoirina; Muwahiddatul Ulya
Binus Business Review Vol. 12 No. 3 (2021): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v12i3.6991

Abstract

The development of online commerce, popularly known as online stores, has rapidly changed people's lifestyles. Lately, online shopping trends do not mean that offline stores are no longer prioritized, especially in beauty clinics that sell their services and products. ZAP Clinic Indonesia is a beauty clinic focusing on offline and online sales to increase the company's brand equity. The research aimed to determine and analyze the effect of omnichannel and experiential marketing on brand association using the Customer-based Brand Equity (CBBE) method. The research applied a quantitative approach with a sample size of 101 respondents. The respondents were the consumers who had visited and tried the services and products of ZAP Clinic in Surabaya. The sampling technique was accidental sampling with a questionnaire as the instrument. Then, data were analyzed using the multiple regression analysis method to determine whether omnichannel and experiential marketing affected the brand association at ZAP Clinic. The results show that omnichannel and experiential marketing have a positive effect on brand association. Experiential marketing has a dominant value to create a stronger positive association. Moreover, omnichannel will boost the creation of brand association about ZAP Clinic through the marketing campaigns and delivering new experiences related to technology usage in skincare treatment.
Pelatihan Kewirausahaan untuk Meningkatkan Pendapatan pada Pokja II TP PKK Kecamatan se-Kabupaten Gresik Alfina Alfina; Aldila Caesarina
Jurnal Abdidas Vol. 3 No. 3 (2022): June, Pages 355-611
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/abdidas.v3i3.576

Abstract

Kabupaten Gresik memiliki potensi yang cukup besar dalam bidang kewirausahaan yang mana didukung dengan data yang diperoleh dari Pemerintah Kabupaten Gresik bahwa terdapat 7300 Pelaku UMKM. Diketahui pelaku usaha tersebut berasal dari ragam usia dan ragam gender. Salah satunya adalah pelaku usaha Wanita yang mayoritas memiliki bisnis rumahan. Namun, adanya perubahan yang menuntut cepat beradaptasi tidak membuat semua orang bisa mengikuti dengan cepat juga. Hal tersebut terjadi pada para Wanita yang tergabung dalam POKJA II TP PKK Kecamatan Kabupaten Gresik. Untuk itu, dalam upaya membantu meningkatkan literasi di bidang kewirausahaan yang bertujuan untuk membantu meningkatkan pendapatan keluarga dengan berwirausaha, penulis melakukan pengabdian masyarakat. Kegiatan tersebut memberikan pelatihan terkait pemasaran digital yang mana dilakukan dengan metode ceramah dan diskusi. Diharapkan dengan adanya pelatihan terkait pemasaran digital mampu menjadi literasi baru yang berguna untuk pengembangan bisnis yang dimiliki oleh para Wanita khususnya dari POKJA II TP PKK Kecamatan se-Kabupaten Gresik. Oleh karena itu, setelah mengikuti pelatihan ini, para peserta dapat mengaplikasikan langsung terkait berwirausaha dengan melalukan promosi di sosial media.