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DINAMIKA AKTOR DALAM UPAYA PEMBENTUKAN KABUPATEN KEPULAUAN KUNDUR PROVINSI KEPULAUAN RIAU TAHUN 2011-2014 Sanjaya "; Ali Yusri
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 5: Edisi II Juli - Desember 2018
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This research is aimed at,first,identifying the actors involvedin either directly or indirectlyas well as the actors’ interests in the effort of establishing Kepulauan Kundur District. Second,it is also aimed at identifyingthe actors dynamics that occur in the processof Kepulauan Kundur District’s establishment. The main problem in this research wasthe discrepancy between what had been planned and the implementation in reality in which it caused movementsthataffectedoneanother. It means that there were pros and conssituations regarding the territorial reform of Kundur District that causedsome dynamics. The writer used actor theory, politics elite, and dynamics concept as the literature reviews. The research used a qualitative method of a descriptive research. The data gathered in this research were primary and secondary data that were collected through interviews(with the informan who know and understand about thesubject matters), documentations, and observations.The result showed that:first, there were actors involved in the agenda with diffference interests regarding the establishment of Kepulauan Kundur District, including the ones who supportedthe territorial reform of Kepulauan Kundur District and the ones who did not. Second, the actors dynamics began when Moro Sub-district stated to stay in Karimun District territory hence caused the movements between the actors thataffected each other’s actions. The carried outactions taken by the actors were in different ways so that it seemed that the effort of Kundur’s territorial reform did not work well.Key words: Actor, Politics Elite, Actors Dynamics
PENGARUH BRAND IMAGE DAN KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN, JASA BISNIS, TRANSPORTASI (KASUS PO.MEDAN JAYA PERWAKILAN PEKANBARU) Sanjaya "; Seno Andri
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 3, No 2: WISUDA OKTOBER 2016
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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The purpose of this research to knowing the effect of Brand Image and service quality for the loyalty of costumer, business service, transportation in the case of PO. Medan Jaya Brand Image Branch Pekanbaru. Brand Image as a Variable (X1) and service quality as (X2) and then can formulate at the step of implementation of the activity,equiment that used, standard or parameter that has appointed, The test and inspection. And then the loyalty of costumer as a the dependent variable (Y). This research is doing for every passengers or everyone who know the Bus PO. Medan Jaya as many as 99 persons. The Data obtained from questionnaire and the next to be treated for being tested use statistic analysis such assimple linear regression analysis, t test, and correlation analysis and determination with use the help of SPSS 17.The result of research show that the result of hypotesis test t thitung 4,652>ttabel 1,985. This case show thatBrand Image give the effect on Loyalty of costumers, and the test result thitung 7,259>ttabel 1,985. This case show that the service quality give the effect onloyalty of bus costumers PO. Medan Jaya is equal to 68,1%Keywords: Brand Image ,Service Quality, Loyalty of costumer
Co-Authors Ali Yusri Seno Andri