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Bayu Anugerah Perdana Wijaya Putra
Master of Management Faculty of Economics and Business Universitas Brawijaya
Decision Sciences, Operations Research & Management

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THE EFFECT OF TRUST, RISK, AND WEB DESIGN ON CONSUMER INTENTION BY MEANS OF CONSUMER ATTITUDE TO PURCHASE ONLINE Bayu Anugerah Perdana Wijaya Putra; Fatchur Rochman; Noermijati Noermijati
Jurnal Aplikasi Manajemen Vol 15, No 3 (2017)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (69.732 KB) | DOI: 10.21776/ub.jam.2017.015.03.12

Abstract

This study analyzed the effect of trust, risk, web design and its relation with consumer attitude and consumer intention to buy online in Malang. Population in this study are society of Malang and the number of the sample is 120 respondents. The sampling techniques is purposive sampling and the data is analyzed with parsial least square (PLS) analysis. The results indicate several findings that trust, risk, web design and consumer attitude have direct effect on consumer intention to buy online. Web design have an efffect on consumer intention to buy online through consumer attitude. But not with trust and risk, because trust and risk does not have significant effect on consumer intention to buy online through consumer attitude.
Co-Authors Fatchur Rochman Noermijati Noermijati