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All Journal JAM : Jurnal Aplikasi Manajemen
Clivensen Heryanto
Master of Business Management, BINUS Business School, Indonesia
Decision Sciences, Operations Research & Management

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THE EFFECT OF WORK FROM HOME ON EMPLOYEE PRODUCTIVITY IN BANKING INDUSTRY Sekar Wulan Prasetyaningtyas; Clivensen Heryanto; Nadia Fasha Nurfauzi; Sugiharto Bangsawan Tanjung
Jurnal Aplikasi Manajemen Vol 19, No 3 (2021)
Publisher : Faculty of Economics and Business, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2021.019.03.05

Abstract

Recent COVID-19 Pandemic has forced many institutions to adopt work from home (WFH) practice whether they’re ready or not. Conditions affecting knowledge worker productivity while adopting new WFH practices become increasingly relevant as compa- nies adapt to the new normal era. This study investigates the direct impact of WFH on productivity and the mediating impact of WFH on productivity through work life balance (WLB) and job satisfaction in the banking industry located in the Greater Jakarta Area. As such, questionnaires were conducted with 234 respondents who have experience of the WFH program due to COVID-19 pandemic and working in the banking industry located in the Greater Jakarta Area. Findings revealed how job satisfaction is a mediating variable between WFH and Productivity, and WFH positively impacts overall productivity. However, contrary to our predictions, results also showed that WFH has a negative impact on WLB. Further research can extend the proposed model of this study by considering adding several variables which might affect productivity in WFH arrangements or implement the already proposed model to other industries.
Co-Authors Nadia Fasha Nurfauzi Sekar Wulan Prasetyaningtyas Sugiharto Bangsawan Tanjung