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All Journal Islamic Ecomonics Journal Jurnal Manajemen Bisnis dan Kewirausahaan Open Access DRIVERset
Fien Zulkarijah
Universitas Muhammadiyah Malang
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Journal : Jurnal Manajemen Bisnis dan Kewirausahaan

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The Effect of Supply Chain Management on Operational Performance of Furniture Industry in Jombang Regency Via Kusuma Wardani; Fien Zulkarijah; Aniek Rumijati
Jurnal Manajemen Bisnis dan Kewirausahaan (JAMANIKA) Vol. 1 No. 01 (2021): MARCH
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (292.672 KB) | DOI: 10.22219/jamanika.v1i1.16025

Abstract

This study aimed to determine the effect of supply chain management (supplier partnership, information sharing, customer relationship) on the operational performance of the furniture industry in Jombang Regency, and to find out the dominant variables that influenced the operational performance. The population and sample in this study were all furniture business owners in Mojowarno Sub-District, Jombang Regency. The total population was 163 and the total sample was 62 respondents. The data collection was conducted by distributing questionnaires to furniture business owners. In this study, the analytical tools used were scale range, multiple linear regression analysis, and a dominance test that showed that supply chain management with supplier partnership, information sharing, and customer relationship variables significantly influenced the operational performance. The dominant variable influencing operational performance was the customer relationship.
The Effect of Total Quality Management Implementation on Operational Performance of MSMEs in Malang City Jihan Nadia Marwa; Fien Zulkarijah; Triningsih Sri Supriyati
Jurnal Manajemen Bisnis dan Kewirausahaan (JAMANIKA) Vol. 1 No. 03 (2021): SEPTEMBER
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (222.961 KB) | DOI: 10.22219/jamanika.v1i3.18213

Abstract

This study aims to determine the partial and simultaneous influence of the dimensions of total quality management (TQM) implementation on the operational performance of MSMEs in Malang City and to find out what dimensions of TQM are considered to be dominant in influencing operational performance during the Covid-19 pandemic. This research was conducted on MSME Entrepreneurs in Lowokwaru District, Malang City with a total sample of 45 respondents. Collecting data using a questionnaire and Likert scale to measure the dimensions. The instrument test in this study uses validity and reliability tests, and the analysis method uses multiple linear regression analysis. The results showed that all dimensions of TQM had partial effect except the dimensions of Long-Term Commitment and Unity of Purpose. The simultaneous test proves that the dimensions of TQM have a simultaneous effect on operational performance. It is also known that education and training are dimensions of TQM implementation that have a dominant influence on operational performance
Co-Authors Alficha Roby Vabella Aniek Rumijati Jihan Nadia Marwa Rahmad Hakim rahmad Hakim Triningsih Sri Supriyati Via Kusuma Wardani