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ANALISIS SISTEM INFORMASI PEMBERIAN KREDIT PADA PT BANK RAKYAT INDONESIA (PERSERO) TBK (STUDI PADA BANK BRI (PERSERO) TBK KANTOR UNIT SYAMSUDIN NOOR) Rory Handriano
Dinamika Ekonomi - Jurnal Ekonomi dan Bisnis Vol 10 No 1 (2017): DINAMIKA EKONOMI Jurnal Ekonomi dan Bisnis Vol.10 No.1 Maret 2017
Publisher : SEKOLAH TINGGI ILMU EKONOMI NASIONAL (STIENAS) BANJARMASIN

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Abstract,This research aims to determine the management activities of management in Banking, especially concerning the methods Analysis System financial information in order to implement the precautionary principle (Prudential Banking) in channeling credit by one state-owned bank in South Kalimantan, where specifically the analysis was conducted to determine real picture, systematic, and accuracy in terms of Lending.The method used is descriptive qualitative method to view the credit information system is adequate and can be implemented comprehensively in PT BRI (Tbk) Unit Office Syamsudin Noor, so that the level of risk value NPL / Non Performing Loan (NPL) can be reduced.This research found that the technical Lending by PT BRI (Tbk) Unit Office Syamsudin Noor is still not right. This is caused because of the number of human resources or expertise available is still limited, and there are no sudden inspection (Supriser Auditor) to see the data that is required, so often happens abuse. Data verification procedures, interviews with prospective customers, and transactions of collateral that is often performed by a customer service (due to lack of human resources) resulted in a double data verification, where the elements of the documents are missing terms or data that is not requested by the customer service. Side implementation of direct visits (On The Spot) to a prospective borrower is still not optimal, so that the precautionary principle and the bank's operations do not run in accordance with established procedures.

ANALISIS PROSEDUR PENYALURAN KREDIT DALAM UPAYA MENGURANGI RISIKO KREDIT BERMASALAH PADA BANK-BANK BUMN DIKOTA BANJARMASIN Rory Handriano
Dinamika Ekonomi - Jurnal Ekonomi dan Bisnis Vol 11 No 2 (2018): Dinamika Ekonomi Jurnal Ekonomi dan Bisnis vol. 11 No.2 September 2018
Publisher : SEKOLAH TINGGI ILMU EKONOMI NASIONAL (STIENAS) BANJARMASIN

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Abstract, This research was conducted to determine the lending policy applied by banks - state-owned banks in the city of Banjarmasin, by using the 5C (Character, Capcity, Capital, Colletral and Condition) principle in accordance with the provisions of Bank Indonesia in relation to customer eligibility in obtaining credit. The method used in this study is secondary data that is processed and analyzed qualitatively qualitative. Where in this study the subject of the study was all state-owned banks in Banjarmasin city, namely 4 banks. The conclusions of this study is the analysis of lending policies in each state-owned bank in the city of Banjarmasin is good in accordance with banking policies that apply the principle of 5C and the principle of prudence in lending, management of non-performing loans and policies on rescue and settlement of credit.

PERBANKAN SYARIAH INDONESIA : KINERJA KEUANGAN, PROSPEK DAN TANTANGAN DALAM MENYONGSONG MEA 2015 Rory Handriano
Dinamika Ekonomi - Jurnal Ekonomi dan Bisnis Vol 8 No 2 (2015): DINAMIKA EKONOMI Jurnal Ekonomi dan Bisnis Vol.8 No.2 September 2015
Publisher : SEKOLAH TINGGI ILMU EKONOMI NASIONAL (STIENAS) BANJARMASIN

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Abstract, The purpose of this study was to analyze about financial performance, prospects, and challenges Indonesian Islamic banking in facing the AEC 2015. The method used in this research is the study of literature and observations of Bank Syariah Mandiri, Bank Rakyat Indonesia (BRI Syariah), BNI Syariah, Bank Muamalat Indonesia and Bank IFI. Results of this study that the Islamic Bank is a bank that has a financing system that is different from conventional banks, namely the sale and purchase (murabaha, salam, and Istishna), leasing (Ijara) and profit sharing (Musharaka and mudaraba). Opportunities and challenges shows that the hard efforts of all stakeholders of the Islamic financial industry is needed. Necessary integration steps of practitioners, academics and associations in order to development of more effective and efficient because it can avoid redundancy.

PERANAN KUALITAS PELAYANAN DALAM UPAYA MENINGKATKAN NASABAH PRODUK SIMPANAN PADA BANK-BANK BUMN DIKOTA BANJARMASIN Rory Handriano
Dinamika Ekonomi - Jurnal Ekonomi dan Bisnis Vol 12 No 2 (2019): DINAMIKA EKONOMI Jurnal Ekonomi dan Bisnis Vol. 12 No. 2 September 2019
Publisher : SEKOLAH TINGGI ILMU EKONOMI NASIONAL (STIENAS) BANJARMASIN

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Abstract, This study aims to determine the role of service quality in efforts to improve customers of BUMN bank savings in the city of Banjarmasin. The method used in this research is the method of observation, interviews, questionnaires, and literature study on services provided by state-owned banks in the city of Banjarmasin so that the expectations of customers to obtain the best service can be achieved. In this study, it was found that there is still a lack of confidence in some small and medium-sized communities towards banking products due to their lack of understanding of banking services and the existence of phobias in small and medium-sized communities in the banking sector that is notoriously tight and difficult.One effort that can be done so that state-owned banks in the city of Banjarmasin can maintain and continue to improve the quality of its services is to understand all the needs of customers and always provide regular / continuous training on providing excellent service (service excellence) to every employee, so that the quality of service can optimally upgraded to its customers.

PENGARUH E-SERVICE QUALITY DAN PERCEIVED VALUE TERHADAP LOYALITAS PELANGGAN MARKETPLACE (STUDI KASUS PELANGGAN TOKOPEDIA) Rory Handriano; Mohdari -
Dinamika Ekonomi - Jurnal Ekonomi dan Bisnis Vol 13 No 1 (2020): DINAMIKA EKONOMI Jurnal Ekonomi dan Bisnis Vol.13 No.1 Maret 2020
Publisher : SEKOLAH TINGGI ILMU EKONOMI NASIONAL (STIENAS) BANJARMASIN

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Abstract, This research aims to analyze the significant and simultaneous influence of E-service Quality & Perceived Value on Marketplace customer loyalty. The method used is a qualitative analytical method, in which the instrument or measuring instrument in this research is a questionnaire or questionnaire containing granules of questions to be responded by research respondents using a Likert scale. This research, it was found that the transaction and customer loyalty is not yet optimal at one of the Marketplace companies in Indonesia, especially in the city of Banjarmasin (in this case Tokopedia), which can be seen from the relatively fixed transaction data from 2017 to 2019 due to low customer loyalty. One effort that can be done so that transactions and customer loyalty can be improved is by improving the quality of E-Service Quality, especially in the dimensions that have the lowest value, namely delivery, so that the way of delivering information to customers and improvement of the Perceived Value variable in the quality functional value categories such as quality features more complete can be further improved.

PENGARUH KUALITAS PELAYANAN DALAM UPAYA MENINGKATKAN KEPUASAN NASABAH (STUDI PT. BANK MANDIRI TBK BANJARMASIN) Rory Handriano; - Masrifani
Dinamika Ekonomi - Jurnal Ekonomi dan Bisnis Vol 14 No 1 (2021): DINAMIKA EKONOMI Jurnal Ekonomi dan Bisnis Vol 14. No.1 Maret 2021
Publisher : SEKOLAH TINGGI ILMU EKONOMI NASIONAL (STIENAS) BANJARMASIN

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Abstract, This research aims to determine the effect of tangibles, reliability, responsiveness, assurance, and empathy on customer satisfaction at PT. Bank Mandiri (Persero) Tbk Cash Office Soetoyo S. Banjarmasin. The method used in this research is descriptive quantitative method, where the instrument or measuring instrument in this study is a questionnaire or questionnaire that contains questions to be responded to by the research respondents using a Likert scale. The results of the research found that there was a positive influence on various aspects of customer satisfaction, but there was a decrease in the number of customers managed in the last few years, which can be seen from the data on the number of customers which relatively decreased from 2017 to 2019 due to low service quality. One of the efforts that can be made by the bank so that the number of customers and service quality can be optimally improved is by providing convenience to customers when making transactions, so that it reflects good quality in accordance with customer expectations in general.

ANALISIS PEMBERIAN KREDIT MOTOR PADA PT BFI FINANCE INDONESIA Tbk CABANG BANJARMASIN Rory Handriano; Penta Lestarini Budiati
Dinamika Ekonomi: Jurnal Ekonomi dan Bisnis Vol 15 No 1 (2022): DINAMIKA EKONOMI Jurnal Ekonomi dan Bisnis Vol.15 No.1 Maret 2022
Publisher : Sekolah Tinggi Ilmu Ekonomi Nasional (STIENAS) Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53651/jdeb.v15i1.367

This study aims to determine the effect of tangibles, reliability, responsiveness, assurance, and empathy on customer satisfaction at PT. Bank Mandiri (Persero) Tbk Cash Office Soetoyo S. Banjarmasin. The method used in this research is descriptive quantitative method, where the instrument or measuring instrument in this study is a questionnaire or questionnaire that contains questions to be responded to by the research respondents using a Likert scale. The results of the study found that there was a positive influence on various aspects of customer satisfaction, but there was a decrease in the number of customers managed in the last few years, which can be seen from the data on the number of customers which relatively decreased from 2017 to 2019 due to low service quality. One of the efforts that can be made by the bank so that the number of customers and service quality can be optimally improved is by providing convenience to customers when making transactions, so that it reflects good quality in accordance with customer expectations in general.

PERAN PENDIDIKAN DAN PELATIHAN DALAM MENINGKATKAN KINERJA PEGAWAI PADA KELURAHAN KELAYAN LUAR KECAMATAN BANJARMASIN TENGAH KOTA BANJARMASIN Sri Mulyani; Rory Handriano; Sholihin Sholihin
Dinamika Ekonomi: Jurnal Ekonomi dan Bisnis Vol 15 No 2 (2022): DINAMIKA EKONOMI Jurnal Ekonomi dan Bisnis Vol.15 No.2 September 2022
Publisher : Sekolah Tinggi Ilmu Ekonomi Nasional (STIENAS) Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53651/jdeb.v15i2.404

This study aims to determine and analyze the role of education and training in improving employee performance in Kelayan Luar Village, Central Banjarmasin District, Banjarmasin City. The problem faced is that in general employees in handling an activity have never done training in their field so that there is a lack of knowledge in that field. Personnel management training has never been carried out Administrative training has never been attended. The subjects in this study were employees of Kelayan Luar Village, Central Banjarmasin Subdistrict, Banjarmasin City as many as 20 employees of Kelayan Luar Village, Banjarmasin Tengah Subdistrict, Banjarmasin City. The method used in this study is a qualitative descriptive method. This method was chosen considering that this research is a descriptive study that aims to the role of education and training in improving employee performance in the Kelayan Luar Village, Banjarmasin Tengah District, Banjarmasin City. The results of the research are the On the job method by means of Coaching, Planned progression, Job Rotation, but for the Position Rotation of Civil Servants there has been a job rotation but only temporary if the civil servant concerned is on leave. Method Of the job so far, civil servants have never been instructed to learn by way of Executive Development Programs, Training, Organizational Development.

Analisis pengaruh disiplin kerja, dan komitmen organisasi terhadap kinerja karyawan dengan kepuasan kerja sebagai variabel intervening (studi pada karyawan PT Bank Muamalat Tbk Cabang Banjarmasin) akhmad Julian Saputra; Rory Handriano
Dinamika Ekonomi: Jurnal Ekonomi dan Bisnis Vol 16 No 1 (2023): DINAMIKA EKONOMI Jurnal Ekonomi dan Bisnis Vol 16. No.1 Maret 2023
Publisher : Sekolah Tinggi Ilmu Ekonomi Nasional (STIENAS) Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53651/jdeb.v16i1.417

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