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Kasidin
STIE Atma Bhakti Surakarta
Economics, Econometrics & Finance

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PENGARUH KUALITAS PELAYANAN DAN FASILITAS KESEHATAN TERHADAP TINGKAT KEPUASAN PASIEN DI RUMAH SAKIT UMUM DAERAH (RSUD) DR. R. SOEDJATI SOEMODIARDJO PURWODADI KABUPATEN GROBOGAN Nia Octaviani; Kasidin
Media Akuntansi Vol 33 No 01 (2021): Januari - Juni 2021
Publisher : STIE St. Pignatelli Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47202/mak.v33i01.116

Abstract

ABSTRACT Improving the quality of service also needs to be done by health service units including hospitals. The hospital has a mission to provide quality health services that are affordable to the community in order to improve the public health status. This type of research used in this research is quantitative research. The sampling technique used was non probability sampling. This study used a sample of 100 (one hundred) respondents. The instrument testing technique in this study was validity and reliability tests, while the data analysis techniques used were descriptive analysis, multiple linear analysis, and classical assumption. The results showed that: 1) service quality had an effect on patient satisfaction, 2) facilities had no effect on patient satisfaction, 3) service quality and facilities had an effect on patient satisfaction.
ANALISIS PENGARUH PENGALAMAN KERJA, DISIPLIN KERJA DAN GAYA KEPEMIMPINAN TERHADAP KINERJA PEGAWAI SMA N 1 KARANGRAYUNG KABUPATEN GROBOGAN M. Budiyono; Kasidin
Media Akuntansi Vol 34 No 01 (2022): Januari - Juni 2022
Publisher : STIE St. Pignatelli Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47202/mak.v34i01.153

Abstract

This study purpose was determined the effect of work experience, work discipline and leadership style on employee performance at SMA N 1 Karangrayung, Grobogan Regency. The study was used descriptive and verification research with a total sample of 61 people. The sampling method used the saturated sampling method. Data collection methods are questionnaires and observation. The research instrument used a Likert scale. The data analysis methods were used descriptive tests, data quality tests, namely validity and reliability tests, multiple linear regression analysis, hypothesis testing (t test), model test (f test) and multiple determination coefficient test (R2). The conclusions obtained in this study are 1) Work experience has a positive and significant effect on employee performance at SMA N 1 Karangrayung, Grobogan Regency, 2) Work discipline has a positive and significant effect on employee performance at SMA N 1 Karangrayung, Grobogan Regency, and 3) Leadership style has a positive effect and significant to the employees performance of SMA N 1 Karangrayung, Grobogan Regency.
Co-Authors M. Budiyono Nia Octaviani