Garuda - Garba Rujukan Digital

Knowledge Sharing Penggunaan Aplikasi Pengarsipan Elektronik dengan IWSM dan Aplikasi Wordpress di Mitra SMKN 1 Cisarua Mamun Sutisna; Ermina Tiorida; Mohammad Rizal Gaffar; Tangguh Dwi Pramono; Mukaram Mukaram; Yayan Firmansyah
Jurnal Pengabdian Masyarakat Madani Vol 1 No 2 (2021): Jurnal Pengabdian Masyarakat Madani (JPMM)
Publisher : Sekolah Tinggi Ekonomi Bisnis Syariah Bina Mandiri

The new curriculum which revises the SMK 2018, revised curriculum focuses on the used information and telecommunications technology. These curriculum have several renewals such as the emergence of the name office automation and governance and also the emergence of subjects with availability of digital and technology. One of the subjects highlighted was electronic archiving to answer these challenges. The purpose of this service were to improve the competence of teachers and staff of SMKN Cisarua in the field of electronic filing systems with the IWSM program and the introduction of the wordpress application. This service method hybird. Delta, the results of the evaluation of the average post test score compared to pree test, increased by 18%, this shows a positive result. With the attendance rate of participants for 5 days of training of 82,4%. This indicates that the high enthusiasm of the participants.

Haruskah Jenjang Diploma-3 Ditingkatkan Menjadi Sarjana Terapan Mohammad Rizal Gaffar; Mamun Sutisna; Tangguh Dwi Pramono; Yayan Firmansyah
Applied Business and Administration Journal Vol. 1 No. 1 (2022): First Edition
Publisher : Ebiz Prima Nusa

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The Directorate General of Vocational Education, Ministry of Education and Culture, has begun to paymore attention to Vocational education. The real steps of the Directorate General of Vocational Educationof the Ministry of Education and Culture can be seen from its two special programs, namely the D2 fasttrack program for SMK and the D-3 upgrade program to applied bachelor's degree. This study aims toprovide a basis for one of the universities in Bandung to determine whether it is the right step to increasethe D-3 level to become an Applied Bachelor. Quantitative Descriptive Analysis was conducted to providea real picture of the condition of existing D-3 students. The results showed that the majority of studentschose the D-3 level because they wanted to immediately graduate from college and then work. Meanwhile,students who enter the D-3 level because they are not accepted in the first choice occupy the lowest positionon the D-3 level selection criteria indicator and are included in the assessment criteria. Therefore, there isstill no urgency to increase the D-3 level to an Applied Bachelor degree from the perspective of highereducation consumers, namely college students.

Penerapan CRM Untuk Meningkatkan Loyalitas Pelanggan Yasmine Sekarkinasih Hardiana; Tangguh Dwi Pramono
Applied Business and Administration Journal Vol. 1 No. 2 (2022): Applied Business
Publisher : Ebiz Prima Nusa

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This article provides information on implementing CRM to increase customer loyalty. The use of CRM and its tools are useful to make it easier for business actors to continue to reach every customer, improve customer relationships and maintain customer relationships. The importance of using CRM and its tools is that business actors can continue to provide the latest innovations, improve services and continue to establish good relationships with customers in order to create customer loyalty. Customer loyalty is important for the survival of a business, with loyalty with them making regular purchases, recommending products or services offered by the company can help companies to continue to survive in the long term and have strong customers.

Modified Technology Acceptance Model For Measuring Online Training Adoption in Indonesia Mohammad Rizal Gaffar; Tangguh Dwi Pramono; Nugroho Hardiyanto
Journal of Business and Management Review Vol. 3 No. 10 (2022): (Issue-October)
Publisher : Profesional Muda Cendekia Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47153/jbmr310.4912022

The pandemic has changed almost all of the ways people do their activities. One of the changes felt was a change in learning activities that were forced to be held online. For approximately 2 years the implementation of knowledge transfer is carried out remotely using certain applications with the support of existing technology and the internet. Transformed learning is not only formal learning in schools but also informal learning such as online courses or training. The pandemic has indirectly catalyzed the growth of 2 new business sectors, namely the health sector and the education sector / Education Technology. Indonesia is a country with a very large population and is very attractive to foreign business players, including those in the Education Technology sector. Therefore, research to analyze the adoption of online training is important to help local startups in the Education Technology sector develop products that are suitable for the Indonesian market. This study aims to examine the factors that influence the behavior of online course/training adoption. The proposed model is a development of the TAM model which is given several additional variables. This research used a set of questionnaire and valid data gathered from 161 samples. Data were analyzed by using Partial Least Square. The result shows that the model has a strong predictive power for measuring future use behavior.

Pembuatan aplikasi pengelolaan data penjualan dan asuransi berbasis web di PT Pos Indonesia Kantor Cimahi Dewi Sri Rusmayanti; Tangguh Dwi Pramono
JIKAP (Jurnal Informasi Dan Komunikasi Administrasi Perkantoran) Vol 7, No 3 (2023): Mei
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v7i3.63078

The objectives of this project are: (1) Knowing the initial conditions of managing credit sales and insurance data; (2) Designing an application; (3) Making an application; and (4) Implementing the application of managing credit sales and insurance data at PT Pos Indonesia Cimahi Office. The project uses the case study method. The problems contained in the sales department of the Cimahi Post Office need to be studied further. Data collection was carried out by observation and interviews with the sales department manager of the Cimahi Post Office as primary data. Meanwhile, secondary data is obtained from the documentation of the situation in the field. The process of designing and creating applications uses PHP and XAMPP software and a database designed with MySQL on phpMyAdmin. The result of this project is web-based application data management, with test results that show no errors were found in the application and can be used as an alternative tool in managing credit sales and insurance data so that it is faster and easier to access. The information contained in this application is also easy to understand because it is displayed clearly and precisely.

Haruskah Jenjang Diploma-3 Ditingkatkan Menjadi Sarjana Terapan Rivan Sutrisno; Mohammad Rizal Gaffar; Mamun Sutisna; Tangguh Dwi Pramono; Yayan Firmansyah
Applied Business and Administration Journal Vol. 1 No. 1 (2022): First Edition
Publisher : Ebiz Prima Nusa

Show Abstract | Download Original | Original Source | Check in Google Scholar

The Directorate General of Vocational Education, Ministry of Education and Culture, has begun to pay more attention to Vocational education. The real steps of the Directorate General of Vocational Education of the Ministry of Education and Culture can be seen from its two special programs, namely the D2 fast track program for SMK and the D-3 upgrade program to applied bachelor's degree. This study aims to provide a basis for one of the universities in Bandung to determine whether it is the right step to increase the D-3 level to become an Applied Bachelor. Quantitative Descriptive Analysis was conducted to provide a real picture of the condition of existing D-3 students. The results showed that the majority of students chose the D-3 level because they wanted to immediately graduate from college and then work. Meanwhile, students who enter the D-3 level because they are not accepted in the first choice occupy the lowest position on the D-3 level selection criteria indicator and are included in the assessment criteria. Therefore, there is still no urgency to increase the D-3 level to an Applied Bachelor degree from the perspective of higher education consumers, namely college students.

PENERAPAN CRM UNTUK MENINGKATKAN LOYALITASPELANGGAN Yasmine Sekarkinasih Hardiana; Tangguh Dwi Pramono
Applied Business and Administration Journal Vol. 1 No. 2 (2022): Applied Business
Publisher : Ebiz Prima Nusa

Show Abstract | Download Original | Original Source | Check in Google Scholar

This article provides information on implementing CRM to increase customer loyalty. The use of CRM and its tools are useful to make it easier for business actors to continue to reach every customer, improve customer relationships and maintain customer relationships. The importance of using CRM and its tools is that business actors can continue to provide the latest innovations, improve services and continue to establish good relationships with customers in order to create customer loyalty. Customer loyalty is important for the survival of a business, with loyalty with them making regular purchases, recommending products or services offered by the company can help companies to continue to survive in the long term and have strong customers.

Pembuatan Aplikasi Pengarsipan Elektronik Berbasis Macro VBA Excel Pada Bank Woori Saudara Kantor Cabang Diponegoro Muhamad Reza Tresna Purnama; Mohammad Rizal Gaffar; Tangguh Dwi Pramono; Yayan Firmansyah
Applied Business and Administration Journal Vol. 1 No. 3 (2022): Applied Business in MSME
Publisher : Ebiz Prima Nusa

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Bank Woori Saudara KC Diponegoro is one of the branch offices of PT. Bank Woori Saudara Indonesia 1906, Tbk. which is engaged in commercial banking. In carrying out its banking activities, Bank Woori Saudara always involves important files that will be used for dealing with a customer. One example of such a file is the CIF Application Document which contains a number of important customer-related information. The collection of archives is stored and managed by the Front Office Department at Bank Woori Saudara. In managing the archives of the frontliner staff, a manual storage system is used, where the documents are stored based on the order and CIF number located in the available filling cabinet. The lack of archival management and an adequate record-keeping system causes frontliner staff to often find it difficult to search for the required documents. Therefore, in order to meet fast-paced technological developments and an adequate archive management system, an electronic filing application was created. This application is expected to help frontliner staff in carrying out operational activities, especially for information needs. In doing the design and manufacture, the application uses the Macro VBA Excel system so that it has an easy-to-reach appearance and work.

Perancangan Dan Pembuatan Sistem Informasi Persediaan Barang Berbasis Microsoft Access (Studi Kasus Pada Deu Magaza) Cintya Tresna Walidain; Mohammad Rizal Gaffar; Tangguh Dwi Pramono; Yayan Firmansyah
Applied Business and Administration Journal Vol. 1 No. 3 (2022): Applied Business in MSME
Publisher : Ebiz Prima Nusa

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Inventory information systems are important for companies because they are used as records related to the availability of goods during sales. In Deu Magaza, the recording of goods is still done using the manual method which has many weaknesses, it is also less effective and efficient in seeing how many items are available. Therefore, a more complete and detailed information system regarding inventory is designed to assist employees in managing goods and finding available goods more easily so as to reduce errors made. The design is done using Microsoft Access to make it easier for users to learn it. Making this inventory information system helps check the availability of goods more easily and quickly, also makes work on the inventory section more effective and efficient. Evaluation of the results of the design that has been made using the usability testing method, and it is found that the design and manufacture of the information system that has been carried out is good and in accordance with the needs, can also handle the constraints that exist in the Deu Magaza inventory section.

Analisis Beban Kerja Mental pada Pekerja Kantor Menggunakan Metode NASA-TLX Lestari Widyastuti; Tangguh Dwi Pramono
Applied Business and Administration Journal Vol. 2 No. 3 (2023)
Publisher : Ebiz Prima Nusa

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The existence of company demands to achieve targets makes employees work excessively to overtime. This makes employees experience pressure, causing a mental workload that has an impact on decreasing work performance and productivity. This study aims to measure the amount of mental workload and what indicators most influence the mental workload by using the National Aeronautics and Space Administration Task Load Index (NASA-TLX) method for office workers at PT X. The sample in this study, namely a number 20 people with purposive sample data collection and analyzed using the NASA-TLX method. The results of the data analysis show that the average value of mental workload experienced by PT X employees is 80.367 which is included in the very high category and the dominant indicator influencing this value is the Level of Effort and Performance, namely 19.55 and 19.083. The recommendations suggested as material for consideration for handling the high workload on office workers, namely conducting work evaluations to see how employees are performing.

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