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All Journal JURNAL ADMINISTRASI PUBLIK Dia: Jurnal Administrasi Publik Journal Publicuho Dinamika Governance : Jurnal Ilmu Administrasi Negara Tourism Reserch Journal Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis International Journal Of Science, Technology & Management (IJSTM) Public Administration Journal of Research Jurnal Progress Administrasi Publik (JPAP) Bestuurskunde: Journal of Governmental Studies Jurnal Pendidikan Dasar Zadama: Jurnal Pengabdian Masyarakat VISA: Journal of Vision and Ideas RESLAJ: Religion Education Social Laa Roiba Journal
Katerina Bataha
Public Administration Department, Faculty Of Social And Political Science, UPN Veteran Jawa Timur, Surabaya
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mechanical Engineering Public Health Social Sciences Transportation Other

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Journal : Dia: Jurnal Administrasi Publik

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ANALYSIS OF LOCAL GOVERNMENT MOBILE GOVERNMENT APPLICATION MAPPING IN EAST JAVA PROVINCE Binti azizatun Nafi'ah; Ratih Pandu Mustikasari; Katerina Bataha
DIA: Jurnal Administrasi Publik Vol 19 No 2 (2021): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (525.283 KB) | DOI: 10.30996/dia.v19i2.5618

Abstract

Currently, e-government has migrated to m-government. During the COVID-19 pandemic, mobile government is more popular with the public where the recommendations for maintaining distance and staying at home can be implemented while being able to access public services. This study presents the mapping of local government applications and identifies the categorization conditions for the mapping of local government applications in the province of East Java. Researchers used a quantitative approach. Data collection uses secondary data where application data is obtained from the Android smartphone play store. After the data was collected, the researcher used descriptive statistical analysis to map the quantity of applications made by the regional government of East Java province. Then, classify application categories based on Ganapati (2015), namely enterprise-focused apps and citizen-focused apps. This mapping research and application category classification is intended to be a reference for other local governments in the development of m-government. In public administration, this study is useful in the development of m-government science. The results found are regional governments throughout East Java Province have a total of 362 m-governance applications. The majority of applications (86%) are focused on community service and the rest are business-oriented. The highest category in productivity applications and applications for communication. Meanwhile, 14% of applications focus on business activities.
PUBLIC SERVICES RESPONSIBILITY: HANDLING OF UNDOCUMENTED CITIZENS BY SANTIAGO SUB-GOVERNMENT IN SANGIHE ISLAND REGENCY Katerina Bataha; Diana Hertati; Dandi Darmadi; Binti Azizatun Nafi’ah
DIA: Jurnal Administrasi Publik Vol 19 No 2 (2021): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (320.222 KB) | DOI: 10.30996/dia.v19i2.5623

Abstract

The government of Santiago Sub-District, Tahuna District has found that there are undocumented citizens who have been working and living in the Santiago Sub-District, Tahuna District for years. Refers to the 1945 Constitution Article 26 Paragraph 2, undocumented citizens who have worked and live in the area of the Santiago Sub-District are citizens who are entitled to public services as described in Law Number 25 of 2009 Article 1. This study aims to determine the responsiveness of the Santiago Sub-District government in handling undocumented citizens in the Santiago Sub-District, Sangihe Islands Regency. The type of research used is qualitative with a case study approach to explain the phenomenon related to the responsiveness of the Santiago Sub-District government in dealing with the problem of undocumented citizens by using 3 responsiveness indicators, namely the ability to respond, speed of service, and accuracy of serving. The results showed that the responsiveness of the Santiago Sub-District government in handling undocumented citizens was going well and was right on target.
Co-Authors Abigail Maharani Putri Amelia L Pepayosa Ananda Haniyuhan Ananda Haniyuhana Bataha, Kharisma Hardika Binti Azizatun Binti Azizatun Nafiah Binti Azizatun Nafi’ah Binti Azizatun Nafi’ah Clareza Arum Anugeraheni Dandi Darmadi Dandi Darmadi Diana Hertati Dijey P. Barakati Donald K. Monintja Donald K. Monintja Faizzatun Nazira Kharisma Bataha Kimbal, Alfon Marta Hilde Hutabalian Misana Yatus Syafaa Pratama, Virdean Paulia Ratih Pandu Mustikasari Romel K. Malensang Silma Nuril Jannah Singgih Manggalou Sumainah Fauziah Very Y. Londa Viandra Rafelia Cahya Sunarko Widiyarta, Agus Yulinda Uang