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R. Sahedhy Noor SK
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Economics, Econometrics & Finance

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Strategi Efektif Untuk Pengembangan Bisnis UKM Yogyakarta Di Pasar Internasional: Studi Kasus UKM Wedang Uwuh Bu Yani Yusuf Mustofa; Siti Nurfaizah; Agustin Eka Nurhayati; R. Sahedhy Noor SK
JURNAL MANAJEMEN Vol 1 No 1 (2011): JURNAL MANAJEMEN VOL. 1 NO. 1 DESEMBER 2011
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/jm.v1i1.132

Abstract

This paper is the result of field research on SME business that is engaged in the drinks, especially the traditional drink in the wedang uwuh Imogiri area, Bantul. In this paper presented several business development strategies that can be carried out by SMEs wedang uwuh Mrs. Yani. Observed variables that includes strengths, weaknesses, opportunities, threats, and strategies for SME development wedang uwuh. Retrieval of datanusing this field metodewawancara, survey respondents are SMEs wedang uwuh Bu Imogiri Yani located in Bantul. The findings in the study include: In SMEs wedang uwuh Mrs. Yani, we found a lot of advantages, among others, a strategic location, as well as the many benefits of wedang uwuh good for health; drawback of these SMEs are at a less attractive product packaging, the composition of the packaging that is not the same between one another as well as products can not last longer than 6 weeks. Recommendation that we ask more, described in this paper.
ANALISIS KEPUASAN PELANGGAN MIGRASI PRABAYAR DI WILAYAH PT PLN (Persero) RAYON KROYA Irmawati Irmawati; R. Sahedhy Noor SK
JURNAL MANAJEMEN Vol 3 No 1 (2013): JURNAL MANAJEMEN VOL. 3 NO. 1 JUNI 2013
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/jm.v3i1.151

Abstract

The research aimed to examine customer satisfaction of prepaid electricity PLN Rayon Kroya using model that developed by Parasuramanet.al.consist of variables tangibles, reliability, responsiveness, assurance, andemphaty. One hundred respondents were chosen as samples by purposive sampling method. Data were analyzed by Compare Mean: Paired Sample T-Test. The result showed that there were not significant differences between customer expectation and customer perceived services on prepaid electricity PLN Rayon Kroya consist of variables tangible, reliability, responsiveness, assurance and empathy. It is concluded that PLN Rayon Kroya able to achieve the quality of their services which could satisfy the customers expectations. It was because the management PLN Rayon Kroya could interpret the services quality expected by the customers. Keywords : tangibles, reliability, responsiveness, assurance, emphaty, services, and satisfaction
Pengelolaan Sumber Daya Manusia Dalam Bisnis Hotel Studi komparasi di Hotel Duta Garden, Hotel Wisanti, Hotel Musafira dan Hotel Perwita Sari Yogyakarta Diza Malida Ayunungsih; Asa Prihambodo; Ayu Yenny Susilowati; R. Sahedhy Noor SK
JURNAL MANAJEMEN Vol 1 No 1 (2011): JURNAL MANAJEMEN VOL. 1 NO. 1 DESEMBER 2011
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/jm.v1i1.130

Abstract

This paper is the result of field research on human resource management in the hotel business. Observed variables: planning, recruitment, development and training, compensation, evaluation, and employees maintenance . Data collection using interviews, survey respondents were hotel owners and employees. The findings research include employees recruitment planning in Duta Garden Hotel, Wisanti Hotel, Musafira Hotel, and Perwita Sari Hotel, recruitment system to recruit employees to support the course of business Duta Garden Hotel, Hotel Wisanti, Musafira Hotel, and Perwita Sari Hotel, development and training undertaken by each hotel so that more potential employees, compensation for permanent employees every month or daily compensation for seasonal employees at Duta Garden Hotel, Musafira Hotel and Perwita Sari Hotel , assessment of employees on the basis of service and ways of working, and maintenance on each hotel in developing their employees. Our recommendation for each aspect are discussed on paper. Keywords: human resources management, hotel business
Co-Authors Agustin Eka Nurhayati Asa Prihambodo Ayu Yenny Susilowati Diza Malida Ayunungsih Irmawati Irmawati Siti Nurfaizah Yusuf Mustofa