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Dellih Wijaya
Universitas Buddhi Dharma
Computer Science & IT

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Design and Build Customer Complain Applications for Mobile Based MVVM Architecture Method Alexius Hendra Gunawan; Andri Wijaya; Dellih Wijaya
Tech-E Vol 3 No 2 (2020): Tech-E
Publisher : Fakultas Sains dan Teknologi-Universitas Buddhi Dharma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (721.798 KB) | DOI: 10.31253/te.v3i2.297

Abstract

Abstract PT. DhanaJaya BogaIndo has more than twenty restaurants spread across Jakarta, Surabaya and Australia. At present complaints regarding services and food served are still being done by providing limited criticism and suggestions during operational hours, so employees in the service section always record complaints and suggestions from customers who come to restaurants are accommodated, then convey related to food, service and the environment dirty one. related to customer complaints. Information on customer complaints can be received directly by management, so actions can be taken quickly.
Freelancer’s E-Marketplace Information System Using Profile Matching Method Riscal Arifin; Benny Daniawan; Dellih Wijaya
Tech-E Vol 2 No 2 (2019): Tech-E
Publisher : Fakultas Sains dan Teknologi-Universitas Buddhi Dharma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (608.133 KB) | DOI: 10.31253/te.v2i2.208

Abstract

Now development of information technology and internet is very high and increasingly widespread. With the technology which is connected without limits time and place. The development of online transactions is very much in demand compared to conventional transactions, without a medium to make the right transactions, it will hamper the efficiency and effectivenes, so that transaction activities between sellers and buyers become inhibited. Therefore we need a solution to solve these problems, the progress of e-commerce in Indonesia is needed for the community. Developing technology can be implemented into the business field. So an e-marketplace application is needed to be built and designed as a web to transact between sellers and buyers. This website is developed using the profile-matching method and with the design of RAD (Rapid Application Development) which is an object-oriented approach to the system with the main goal of shortening the application processing time and process so that as soon as possible empowering the software system precisely and quickly which consists of the requirements planning, design system, instruction and implementation. The e-marketplace information system can increase freelancer revenue and the level of customer convenience in finding workers according to what is needed and can make the transaction process efficient and effective. As a result, it helps to provide decision criteria for the client selection.
Implementation of Ecommerce on Small and Medium Enterprise Tugiman Tugiman; Dellih Wijaya; Yakub Yakub
Tech-E Vol 4 No 2 (2021): Tech-E
Publisher : Fakultas Sains dan Teknologi-Universitas Buddhi Dharma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31253/te.v4i2.538

Abstract

The trend of information system development and technological developments is continuously increasing. Every person or business actor must continuously update the technology. Based on the published results of a survey conducted by Indonesian Internet Service Providers Association at the end of 2018, internet users in Indonesia reached 171.17 million from 264.16 million people or 64.8% of the total population.. Related to this, the researchers conducted research on the implementation of e-commerce in Small and Medium Enterprise. Testing of this study uses the User Acceptance Test. The method that the authors do is by making a system that is applied to Small and Medium Enterprise. Untuk mengetahui mengenai penerimaan sistem dan kegunaannya yang berkaitan dengan e-commerce penulis menggunakan metode kuesioner. Based on the black box examiner all test results show valid, while the examiner using the User Acceptance Test produces a number of 80.5% with good criteria. The answers used in this study may be 39 people
Co-Authors Alexius Hendra Gunawan Andri Wijaya Benny Daniawan Riscal Arifin Tugiman Tugiman Yakub Yakub