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I Gusti Ngurah Agung Surya Mahendra
Department of Electrical and Computer Engineering, Udayana University
Civil Engineering, Building, Construction & Architecture Computer Science & IT Electrical & Electronics Engineering Mechanical Engineering

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Application of COBIT 5 for Hospital Services Management Information System Audit Ida Bagus Leo Mahadya Suta; I Gusti Ngurah Agung Surya Mahendra; Made Sudarma
International Journal of Engineering and Emerging Technology Vol 3 No 2 (2018): July - December
Publisher : Doctorate Program of Engineering Science, Faculty of Engineering, Udayana University

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Abstract

We conduct research on hospital management information system management audits where management includes services to patient queuing times and medical personnel who implement COBIT 5 with the Deliver, Service, Support (DSS) domain from the results of the application of DSS domains on COBIT 5 then maturity levels are obtained an average of 2.2 to 2.8 who have an IT governance process in hospital services has a pattern that is repeatedly performed
Management Information System Design Hospital Health Services Using Scrum I Gusti Ngurah Agung Surya Mahendra; Ida Bagus Leo Mahadya Suta; Made Sudarma
International Journal of Engineering and Emerging Technology Vol 3 No 2 (2018): July - December
Publisher : Doctorate Program of Engineering Science, Faculty of Engineering, Udayana University

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Abstract

The standard of health services for health providers is to provide maximum service to patients. Based on the Ministry of Health Number: 129 / Menkes / SK / II / 2008 the waiting time of patients is approximately 60 minutes so we can assume that the management of the average time in the field is 15 minutes the process of retrieving queue numbers, 40 minutes waiting time and checking patients and 25 minutes time prescription retrieval at the pharmacy, with the translation of the allocation time we can develop an Agile development system with Scrum framework. Development using Scrum framework itself is used to overcome the problems of development time and human resources so that the results obtained can be evaluated to determine the level of functionality and effectiveness of the system in terms of user satisfaction and increase the quality of service providers and medical personnel.
Co-Authors Ida Bagus Leo Mahadya Suta Made Sudarma