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Identifikasi Risiko Aset Informasi Pada Sistem Informasi Akademik Risnal Diansyah
JURNAL FASILKOM (teknologi inFormASi dan ILmu KOMputer) Vol 8 No 1 (2019): Jurnal Ilmu Komputer
Publisher : Fakultas Ilmu Komputer, Unversitas Muhammadiyah Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (662.452 KB) | DOI: 10.37859/jf.v8i1.1197

Abstract

Pengelolaan akademik di Universitas Muhammadiyah Riau (UMRI) didukung oleh penerapan Teknologi Informasi (TI) berupa Sistem Informasi akademik. Aktivitas yang dilakukan melalui sistem informasi akademik diantaranya proses registrasi perkuliahan mahasiswa, proses hasil studi mahasiswa, data master dosen & mahasiswa, penjadwalan perkuliahan, absensi perkuliahan, dan monitoring catur dharma dosen. Penerapan sistem informasi akademik dapat menimbulkan risiko apabila UMRI gagal dalam menilai sumber ancaman risiko. Manajemen risiko merupakan suatu upaya dari perencanaan, pengorganisasian, kepemimpinan, pengendalian sumber daya dan kegiatan untuk meminimalkan dampak dari kerugian dan ketidakpastian terhadap biaya serta konsekuensinya. Pada PP No. 20 Tahun 2008 tentang Sistem Pengendalian Intern Pemerintah, pada bagian ketiga Pasal 13 diatur bahwa setiap pimpinan instansi pemerintah wajib melakukan penilaian risiko. Penilaian risiko yang dimaksud adalah tentang penilaian risiko terhadap keamanan sistem informasi. Dengan demikian, Manajemen risiko terhadap sistem informasi sudah seharusnya dilakukan oleh organisasi yang memanfaatkan Teknologi Informasi dalam mendukung aktivitasnya sebagaimana yang ada di UMRI. Metode Octave Allegro merupakan merupakan metodologi untuk mengidentifikasi risiko pada sistem informasi terkait dengan keamanan sistem Informasi. Octave mendefinisikan komponen-komponen penting secara komprehensif, sistematis, berbasis konteks evaluasi risiko keamanan sistem informasi. Metode Octave Allegro terdiri dari delapan tahapan. Hasil akhir dari penelitian ini adalah 8 aset krusial dengan penilaian 1 aset berisiko rendah, 5 aset berisiko sedang, dan 2 aset berisiko tinggi
ANALISIS PENGARUH CUSTOMER SATISFACTION TERHADAP E-SERVICE QUALITY BERDASARKAN E-CUSTOMER LOYALTY PADA WEBSITE TOKOPEDIA Risnal Diansyah; Edo Arribe; Annisa Maula Zhakiyah
Jurnal Rekayasa Perangkat Lunak dan Sistem Informasi Vol. 1 No. 1 (2021)
Publisher : Department of Information System Muhammadiyah University of Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (448.271 KB) | DOI: 10.37859/seis.v1i1.2868

Abstract

Tokopedia is an online buying and selling website that is safe, easy and convenient. In its services, there are still customer complaints about the quality of e-commerce services such as old delivery of goods, then the results of the goods sent do not match the criteria described on the website, then sometimes it is difficult to confirm problems about the goods purchased, and user security problems. Therefore, to overcome this problem, it is necessary to measure the quality of e-commerce services using the e-service method which focuses on six dimensions, namely Reliability, Responsiveness, Privacy / security, Information quality. / benefit (benefits / quality of information), Ease of use / usability (ease of use / usability) and Web design (site design). This study aims to determine the Analysis of the Influence of Customer Satisfaction on E-Service Quality Based on E-Customer Loyalty in Tokopedia Users. And knowing which variables get recommendations for improvement. In this study, the samples used were students of the Muhammadiyah Riau University who used Tokopedia e-commerce. Data obtained by conducting interviews, literature study and distributing questionnaires about the effect of Customer Satisfaction based on the E-servqual method to customers using Tokopedia e-commerce. Simultaneous test results (Test F) as a whole can be seen that the value of F count 132.557> F table 1.90, so it can be concluded that H1 is accepted which means there is a variable influence, namely E-Servqual (X1) and Customer Satisfaction (X2) the effect simultaneously (simultaneously) on the E-Customer Loyalty variable (Y)
ANALISIS PENGARUH KUALITAS MARKETPLACE TOKOPEDIA TERHADAP KEPUASAN PENGGUNA MENGGUNAKAN METODE END USER COMPUTING SATISFACTION (EUCS) Risnal Diansyah; sudrajat Purnomo Pranoto; Syahril
Jurnal Rekayasa Perangkat Lunak dan Sistem Informasi Vol. 2 No. 1 (2022)
Publisher : Department of Information System Muhammadiyah University of Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (176.837 KB) | DOI: 10.37859/seis.v2i1.3378

Abstract

Tokopedia is an online buying and selling website (e-commerce) in Indonesia that carries the Marketplace business model. In an effort to achieve efficiency in user satisfaction with the Tokopedia Marketplace, the EUCS method is used. Based on 5 independent variables in EUCS, namely Content (content), Accuracy (accuracy), Format (format), Ease of Use (ease of use) and Time linesss (timeliness). Data collection was carried out by distributing questionnaires to the Pekanbaru community using Tokopedia, from distributing the questionnaire 100 data were taken as samples to measure the satisfaction of Tokopedia marketplace users. Then it is known that the level of satisfaction with the content of information (Content) is 76.4%, Satisfaction with the accuracy of information (Acuracy) is 74.46%, Satisfaction with Display (Format) is 77.53%, Satisfaction with user convenience (Ease of Use) of 78.66%, and satisfaction with Timelines of 75.9%.