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All Journal J@TI (TEKNIK INDUSTRI) Industrial Engineering Online Journal OPSI Jurnal Sistem dan Manajemen Industri Manufaktur: Publikasi Sub Rumpun Ilmu Keteknikan Industri
Berty Dwi Rahmawati
Universitas Pembangunan Nasional Veteran Yogyakarta
Aerospace Engineering Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Control & Systems Engineering Engineering Industrial & Manufacturing Engineering Transportation

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USABILITY TESTING PADA APLIKASI MOBILE JKN BPJS KESEHATAN MENGGUNAKAN DOMAIN SPECIFIC INSPECTION Rahmawati, Berty Dwi
J@ti Undip : Jurnal Teknik Industri Vol 15, No 1 (2020): Januari 2020
Publisher : Departemen Teknik Industri, Fakultas Teknik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (624.185 KB) | DOI: 10.14710/jati.15.1.46-51

Abstract

Pertumbuhan Internet dan teknologi memungkinkan setiap orang mendapatkan setiap informasi secara praktis dan efisien. Badan Penyelenggara Jaminan Sosial Kesehatan atau biasa disebut BPJS Kesehatan merupakan Badan Hukum yang dibentuk untuk menyelenggarakan program jaminan sosial nasional dalam bidang kesehatan untuk seluruh rakyat Indonesia. Perkembangan pesat dalam variabel jumlah peserta terus ditunjukkan oleh BPJS kesehatan setelah 5 tahun beroperasi. Hal ini dapat tercapai karena tingkat kepercayaan masyarakat yang semakin tinggi terhadap layanannya. Indeks kepuasan peserta terus mengalami peningkatan dari 75% menjadi 78,6% pada tahun 2016. Seiring dengan peningkatan indeks kepuasan tersebut, pada tahun 2017 BPJS Kesehatan meluncurkan aplikasi Mobile JKN agar pesertanya dapat secara mudah melakukan pengunduhan data peserta BPJS. Teknologi ini perlu terus dievaluasi dengan metode evaluasi kegunaan untuk mengukur efisiensi, efektivitas, dan menilai kepuasan pengguna. Evaluasi kegunaan ini juga bertujuan untuk mengidentifikasi masalah usabilitas yang muncul dalam pecahan kecil system aplikasi mobile JKN. Metode usabilitas yang digunakan adalah Domain Specific Inspection. Hasil dari penelitian ini adalah nilai efisiensi sebesar >75% pada repetisi kelima. Atribut efektifitas bernilai 3,91 dari skala 5 dan atribut satisfaction bernilai 3,39. Abstract[Title: Usability Testing on BPJS Kesehatan Mobile JKN Application  Using Domain Specific Inspection] The growth of Internet and related technology enables everyone to get every information needed in a practical and efficient manner. The Health Social Security Organizing Agency (BPJS Kesehatan) is a legal entity established to organize a national social program in the health sector for all Indonesian. Rapid development in number of participants continued to be shown by health BPJS after 5 years of the operation. This can be achieved due to public trust escalation. Participant satisfaction index continued to increase from 75% to 78.6% in 2016. Along with the increase in the satisfaction index, in 2017 BPJS Kesehatan launched the Mobile JKN application so that participants could easily download BPJS service and personal data. This technology needs to be continually evaluated using Usability Testing methods to measure efficiency, effectiveness, and user satisfaction. This usability evaluation also aims to identify usability problems that arise in a minor fraction of the JKN mobile application system. Method used in this study is Domain Specific Inspection. The results of this study are obtained as follow, efficiency value is higher than 75% after five repetition, effectiveness value achieve 3.91 of scale 5, and user satisfaction value achieve 3.39.Keywords: Application, BPJS Kesehatan; Domain Specific Inspection; Usability Testing 
Konferensi Video sebagai Aplikasi Pertemuan Tatap Muka Daring: Preferensi Pengguna berdasarkan Pengujian Usabilitas Astrid Wahyu Adventri Wibowo; Berty Dwi Rahmawati; Hasan Mastrisiswadi
Jurnal Sistem dan Manajemen Industri Vol. 5 No. 2 (2021)
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (745.256 KB) | DOI: 10.30656/jsmi.v5i2.3432

Abstract

The global pandemic of Corona Virus Disease (Covid-19) that hit Indonesia since March 2020 has changed the face-to-face system from offline to online. Video Conference (VC) becomes an alternative choice for delivering material, both learning and working. VC is a technology that allows users to hold face-to-face meetings at their respective places simultaneously. Various VC apps are becoming increasingly popular these days, such as Google Meet, Zoom, Youtube, Webex, Skype, GoTo Meeting, and Big Blue Button (BBB). This study is intended to provide a usability test of VC applications (such as Zoom, Google Meet, and BBB) and provide recommendations for VC as an online conference media based on user preferences. The usability measurement technique used is the System Usability Scale (SUS) and the USE questionnaire. The results of this study show that Zoom has the highest usability value compared to Google Meet and BBB, Google Meet is ranked second and BBB is ranked third.
ANALISIS TINGKAT KEANDALAN OPERATOR PENGENDALI KERETA API PASCA PEMBANGUNAN JALUR GANDA LINTASAN KERETA API (DOUBLE TRACK) (Studi Kasus : Daerah Operasi IV Semarang) Berty Dwi Rahmawati; Sriyanto Sriyanto; Wiwik Budiawan
Industrial Engineering Online Journal volume 3,nomor 4,tahun 2014
Publisher : Program Studi Teknik Industri, Fakultas Teknik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (203.804 KB)

Abstract

Jalur ganda lintasan kereta api (Double Track) yang dibangun di sepanjang Daerah Operasi 4 Semarang mulai beroperasi pada 14 April 2014. Dengan adanya jalur ganda ini maka letak persilangan kereta api akan berkurang. Operator pengendali kereta merupakan pihak yang menentukan persilangan kereta. Permasalahan yang hendak diteliti dalam penelitian ini adalah apakah dengan adanya pembangunan jalur ganda/ double track  kehandalan pengendali kereta api Daop 4 meningkat atau justru menurun. Dengan adanya jalur ganda lintasan kereta api maka pengendali kereta bertugas menentukan rute baru perjalanan kereta api. Di sisi lain dengan adanya double track, beban tugas pengendali kereta berkurang karena letak persilangan yang berkurang. Dengan tereduksinya beban tugas maka diharapkan performa kerja meningkat sehingga tercapai keandalan yang maksimal. Untuk mengetahui besar nilai keandalan maka diperlukan perhitungan keandalan manusia dengan metode HEART. Metode HEART (Human Error Assessment and Reduction Technique) merupakan metode yang digunakan dalam menentukan nilai keandalan manusia berdasarkan perhitungan kuantitatif dan juga penilaian bersama pakar/ ahli. Hasil penelitian berupa nominal reliability (R) yang didapat dari perhitungan 1-HEP. Dari hasil perhitungan, didapat nilai probabilitas kesalahan/ HEP operator pengendali kereta sebesar 0.027 nilai keandalan/ reliability (R) sebesar 0.972. Adanya jalur ganda ini terbukti dapat meminimasi probabilitas human error yang dilakukan pengendali kereta karena berkurangnya penentuan letak persilangan.  ABSTRACTDouble track railways which built alongside Daop 4 Semarang start to operate at april 4th 2014. As there is this track, there will be least amount of train crosses location. Train control operator is the one who determine train crossing. Issues to be examined in this study is whether the presence of double track railway will increase or even decrease the reliability of controller operator. With this new track, controller operator will have to determine a new train route. On the other hand, workload is reduced because of the reduced train cross location. As workload reduced, the expected performance of work  will increase in order to achieve maximum reliability. To find great value of reliability required a calculation of reliability with HEART method. HEART (Human Error Assessment and Reduction Technique) is a method used in determining the value of human reliability based on quantitative calculations and assessment of expert. The results of the study in the form of nominal reliability (R) is obtained from the calculation of 1-HEP. From the calculation, the value of HEP obtained 0.027 so the reliability (R) will be 0.972. Double track was shown to minimize the probability of human error performed by railroad crossing control operator as the reduction of train crossing location.
Raw Mill Machine Effectiveness Measurement through the Total Productive Maintenance (TPM) Implementation Shandy Satria Wangsa Putra; Berty Dwi Rahmawati
OPSI Vol 15, No 2 (2022): ISSN 1693-2102
Publisher : Jurusan Teknik Industri Fakultas Teknologi Industri UPN "Veteran" Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31315/opsi.v15i1.7729

Abstract

PT X is a cement manufacturer company that experienced a loss of production caused by the high value of downtime. Based on downtime data, the raw mill machine appears to have the most significant value in machine downtime. This study aims to measure the raw mill machine's effectiveness in applying Total Productive Maintenance (TPM). The method used in this research is Overall Equipment Effectiveness (OEE). This method measures engine effectiveness and loss factor analysis using the Six Big Losses method, as well as finding the root cause through a five why and cause and effect diagram to give the most suitable recommendations. The result of this study found that the average OEE value in 2021 was below the international OEE standard of 85%, which is 72% and 67% for Raw Mill Plant 9 and Raw Mill Plant 10, respectively. The low performance of Raw Mill Plant 9 and Raw Mill Plant 10 machines is a consequence of breakdown losses and reduced speed losses that had happened. The root causes were a lack of training for mechanics and no stock control for spare parts. The recommendations are to improve training programs and facilities and create a spare parts inventory management system.
Analisis Postur Kerja Dengan Rapid Entire Body Assessment (REBA) Untuk Mengurangi Risiko Musculoskeletal Disorders Berty Dwi Rahmawati; Eka Anggraini
Manufaktur: Publikasi Sub Rumpun Ilmu Keteknikan Industri Vol. 2 No. 3 (2024): September : Manufaktur : Publikasi Sub Rumpun Ilmu Keteknikan Industri
Publisher : Asosiasi Riset Ilmu Teknik Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manufaktur.v2i3.441

Abstract

PT SC is engaged in the cement industry. One of the parts in PT SC is the packing plant, in which there are various activities such as lifting and arranging sack cement on trucks. The lifting and arrangement of the sack cement is carried out manually by the worker in a bent body position and added with a load of cement that must be lifted, namely 50 kg, this position is carried out repeatedly with a working duration of less than 12 hours. The REBA (Rapid Entire Body Assessment) method will be used to analyze the work posture of workers. This method is used to analyze body posture which is used to analyze all parts of the body. Work posture assessment was carried out on four workers with conditions before and after sacking cement removal. Based on the measurement results, the average score obtained is +10 which means it has a high risk so that investigation and implementation of changes are needed.
Co-Authors Astrid Wahyu Adventri Wibowo Eka Anggraini Hasan Mastrisiswadi Shandy Satria Wangsa Putra Sriyanto Sriyanto Wiwik Budiawan