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Analysis of Service Quality, Trust and Commitment to Customer Satisfaction and Loyalty in Madura Batik Products Moh Jufriyanto; Rifky Maulana Yusron
International Journal of Science, Engineering, and Information Technology Vol 4, No 1 (2019): IJSEIT Volume. 04 Issue. 01 DECEMBER 2019
Publisher : Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (301.727 KB) | DOI: 10.21107/ijseit.v4i1.6555

Abstract

Batik is a part of Indonesian culture. Since long ago, Batik cloth is still a fabric representing Indonesian culture. Batik cloth is also a national cloth that provides special features for Indonesia. In this research conducting analysis of service quality, consumer confidence, commitment to customer satisfaction and customer loyalty in Madura batik products. The method used is PLS (Part Least Square).  Models formed with PLS can be optimal in predictness accuracy has a large complexity and samples ranging from 30 to 100 samples. This research is done in one of the districts in Madura Island, Bangkalan regency. In the district Bangkalan many SME batik that sells Madura batik products. Samples of consumers taken as much as 100. his research consists of two models namely model 1 about service quality, consumer confidence, commitment to customer satisfaction. Model 2 on service quality, consumer confidence, and commitment towards customer satisfaction to customer  loyalty. From the results of The value of coefficient of determination of model 1 is 0.888 or 88.8%. In Model 2 the value of coefficient of determination of the Model 2 is 0.906 or at 90.6%.  From the hypothesis test results that from Models 1 and 2 that have a significant influence is the commitment variable, while other variables have no effect. From the measurement goodness of fit acquired that the Model 1 and 2 is said to be a good overall model prediction
Analysis of Factor that Preferred by Customer in the Selection of Batara Savings Products at BTN Bank Branch Kamal Moh Jufriyanto; Yudha Dwi Putra Negara; Doni Abdul Fatah
International Journal of Science, Engineering, and Information Technology Vol 4, No 2 (2020): IJSEIT Volume. 04 Issue. 02 JULY 2020
Publisher : Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (602.918 KB) | DOI: 10.21107/ijseit.v4i2.6708

Abstract

Factor analysis is a statistical analysis that tries to find a relationship (interrelationship) between a number of variables are mutually independent from one another, so that it can be made one or several sets of variables are less than the amount of the initial variables. Researchers want to conduct research on the factors that necessitated the customer in product selection god savings deposits at Bank BTN Kamal, Bangkalan by factor analysis approach. From the results in getting that formed five factors capable of representing on the seventeenth of the variables used factor analysis conducted, five factors formed can be seen from the eigen value more than 1 and pictures scree plot. Factors which is made by customers of Bank BTN in the selection of savings products Batara ie Employee Bank BTN responsive in serving, security transactions, procedures (and requirements) account opening Savings Batara easy was infested, Administration fee is low, and Employees of Bank BTN can give correct information and clear.
Project Development Management of Rungkut Tower Apartments with Critical Path Method Approach and Pert Moh Jufriyanto; Muhammad Zainuddin Fathoni
International Journal of Science, Engineering, and Information Technology Vol 3, No 2 (2019): IJSEIT Volume. 03 Issue. 02 JULY 2019
Publisher : Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (639.333 KB) | DOI: 10.21107/ijseit.v3i2.6544

Abstract

The lack of attention to the harmful gas such as karbonmonoksida (CO) and particulate matter (PM10) dust can give impact to the environment and living creatures that inhale it. With increasing industry the greater the level of air pollution. Monitoring the air condition industry is generally done by placing the sensor at certain points so inefficient and throwing out a lot of costs. Therefore it needs a tool that can monitor the State of the air in places hard that cannot be reached by a human being implemented on the Unmanned Aerial Vehicle (UAV). Unmanned Aerial Vehicle (UAV) or quadcopter is one of the types of aircraft used to fly and can move automatically in accordance with the navigation system based on compass and positioning of Global Positioning System (GPS) waypoint called so quadcopter can run automatically without the remote. The use of karbonmonoksida gas sensor (MQ-7) and sensor dust particles (GP2Y1010AU0F) can help quadcopter to automatic air condition monitoring. Testing the results of monitoring carried out by comparing the measuring tool on Dinas Lingkungan Hidup Provinsi Jawa Timur as a reference. The data generated from gas sensor MQ-7 and the dust sensor GP2Y1010AU0F emailed using telemetry 915 MHz are then processed on the PC/Laptop using fuzzy sugeno method to determine the output of air quality. The test results showed the average error monitoring for gas karbonmonoksida 3.31% and 8.47% of the dust particles. And a waypoint error of 2-5 meters.