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Azmi, Zul
Univeristas Muhammadiyah Riau
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Journal : Kurs : Jurnal Akuntansi, Kewirausahaan dan Bisnis

 1 
KNOWLEDGE MANAGEMENT DAN KINERJA RUMAH SAKIT BERDASARKAN BALANCED SCORECARD DI PEKANBARU Zul Azmi; Nuraima Nuraima; Fadrul Fadrul
Kurs : Jurnal Akuntansi, Kewirausahaan dan Bisnis Vol 6 No 2 (2021): Kurs : Jurnal Akuntansi, Kewirausahaan dan Bisnis
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/kurs.v6i2.1817

Abstract

The purpose of this research is to examine the effect of knowledge management on organization performance based on the balanced scorecard in the hospital. Knowledge management consists of knowledge management enablers (collaboration, trust, learning, centralization, formalization, T-shaped skills and technological support) and knowledge management process (socialization, externalization, combination, and internalization). This research refers to knowledge-based view theory and resources-based view theory to test hypotheses and other explanations of empirical results. The method of data collection in this research is survey method. Data analysis technique used is structural equation modeling (SEM) approach. The results show that knowledge management enablers and knowledge management process affect the performance of the hospital. The higher the management of knowledge in the hospital, the higher the quality of performance produced. Knowledge management enablers affect the knowledge management process. KM enablers that function as movers will help create processes in knowledge management (KM process). Penelitian ini bertujuan untuk menguji pengaruh knowledge management terhadap kinerja organisasi berdasarkan balanced scorecard pada seluruh rumah sakit di Pekanbaru. Knowledge management terdiri dari knowledge management enablers (kolaborasi, kepercayaan, pembelajaran, sentralisasi, formalisasi, t-shaped skill dan dukungan teknologi) dan Knowledge management process (sosialisasi, eksternalisasi, kombinasi dan internalisasi). Penelitian ini merujuk pada teori Knowledge Based View dan teori Resources Based View untuk menguji hipotesis dan penjelasan lain dari hasil empiris. Metode pengumpulan data dalam penelitian ini adalah metode survey. Teknik analisa data yang digunakan adalah dengan pendekatan structural equation modelling (SEM). Hasil menunjukkan bahwa knowledge management enablers dan knowledge management process berpengaruh terhadap kinerja rumah sakit. Semakin tinggi pengelolaan pengetahuan pada rumah sakit, semakin tinggi kualitas kinerja yang dihasilkan. knowledge management enablers berpengaruh terhadap knowledge management process. KM enablers yang berfungsi sebagai penggerak akan membantu terciptanya proses-proses pada pengelolaan pengetahuan (KM process).
Co-Authors Abdul Rahman Adriyanti Agustina Putri Adriyanti Agustina Putri Adriyanti Agustina Putri Agnes Irwanty Agustiawan agus Agustiawan Agustiawan Agustiawan Agustiawan Ahyaruddin, Muhammad Alfi Diansyah Amelia Amelia Andreas - Anggi Aprilia Suryanti Suryanti Anisa Larasati Annisa Rahima Ramadhani Anriva, Della Hilia Ayu Lestari Tambunan Ayu Sintia Ayuk Elistriani Bagus Andi Kriswoyo Bagus Suripto Bustamin Bustamin Cily Tria Marisa Cindy Clara Desli Daffa Muzain Hanami Delsi Dean Fanni Yolanda Dean Fanny Yolanda Della Hilia Anriv Della Hilia Anriva Dwi Fionasari Elsa Hertianti Enni Savitri Evi Marlina Evi Marlina Evi Marlina Evi Marlina Fadrul Fadrul Faizah Hardi Yanti Fitri Yanti Galuh Setiadi GHEA ARDILIA Gia Ardila Hanna Bella Pesta Saragih Hasan Idris Hendra Harmain Indah Pramitha Sari Indra Jaya Intan Diane Binangkit Intan Indah Eka Fitri Intan Putri Azhari Intan Putri Azhari Intan Veronika Irma Muhsen Irma Utari Isnaniah Muslim Isra Desmi Harti Isran Bidin Isran Bidin Isranbidin Isranbidin Januryanti Januryanti Jumadil Arsa Lawita, Nadia Fathurrahmi Ledia Tereza Lesty Rahmadani Linda Hetri Suriyanti M Ilham Bintang Setiadi Maharani putri mialdy Melsa Khalida Mentari Dwi Aristi Mentari Dwi Aristi Mesi Helmaini Miftahul Hidayat Mizan Asnawi Mutia Afrianti Nadia Fathurahmi Lawita Nadia Fathurahmi Lawita Nadila Rahayu Nadila Rahayu Putri Nasution, Abdillah Arif Neldra Kendrila Neng Murialti Nik Maheran Bint Nik Muhammad Niken Azzahra Zl Nur Oktavia Nuraima Nuraima Oky Eka Putra Osa Husni Nisa Oza Aidha Putri Putri Inti Amelia Lubis Rahmad Hidayat Alhadi Raja Septian Rama Gita Suci Rama Gita Suci Rama Gita Suci Rani Novita Della Ratna Sari Ressy Agmallia Riva Ubar Harahap Riyadi Aprayuda Riyan Effendi Rizda Akira Henur Saftiara Puspita Saifhul Anwar Syahdan Sepriana Ritonga Siti Rodiah siti rodiah Siti Rodiah Siti Samsiah Siti Samsiah Sri Mulyani Sugianto Sugianto Suriyanti, Linda Hetri SURYANI TASYA AULIANDARI THYO YOHANA BR MANIK Tri Wahyuningsih Triana Lady Viana Nurhasanah Wahyu Abdi Wardayani wardayani Wenni Hasmita Wira Ramashar Wira Ramashar Wira Ramashar Wira Satria Wulan Sari Yogi Maihendra Yossi Dharma Yulisda Rata Widayanti Zunaida Zunaida