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All Journal Health Care : Jurnal Kesehatan Jurnal Ilmiah Farmasi Simplisia
Nur'aini Nur'aini
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Biochemistry, Genetics & Molecular Biology Chemistry Decision Sciences, Operations Research & Management Health Professions Immunology & microbiology Medicine & Pharmacology Nursing Public Health

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Analisis Faktor Yang Memengaruhi Kualitas Pelayanan Kesehatan Dengan Metode Servqual Di Puskesmas Wilayah Kerja Dinas Kesehatan Aceh Timur Tahun 2018 Hermansyah Hermansyah; Ayi Darmana; Nur'aini Nur'aini
HEALTH CARE : JURNAL KESEHATAN Vol 8 No 1 (2019): Health Care : Jurnal Kesehatan
Publisher : STIKes Payung Negeri Pekanbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (247.62 KB) | DOI: 10.36763/healthcare.v8i1.32

Abstract

ABSTRACT Introduction, quality health services are health services that must pay attention to four main elements. Based on the survey conducted on the services of Puskesmas to patients as many as 10 people, 6 of them felt that the quality of service in the Puskesmas was not maximal, while the other 4 stated that the service was maximal. The purpose of this study was to determine the factors that influence the quality of health services with the Servqual Method. The method, The research design used in this study was Cross Sectional. The population in this study were 7,635 people and samples taken by accidental sampling were as many as 99 people. Methods of data collection are primary data and secondary data. Data analysis used is binary logistic regression test. Results, the results showed that physical condition has a sig-p value of 0.007 <0.05, reliability of sig-p 0.008 <0.05, responsiveness of sig-p 0.011 <0.05 and sig-p guarantee of 0.034 <0.05 which means physical condition , reliability, responsiveness and assurance have an influence on the quality of health services, while caring does not have an influence on the quality of health services because it has a sig-p value of 0.325> 0.05. Suggested, It is hoped that it can become a reference for the community and for cadres in the Puskesmas to better understand the importance of quality services that are in accordance with the regulations of the health ministry to maximize health services provided to patients. Keywords : Health Service Quality Factors, Servqual Method
Gambaran Penggunaan Antibiotika pada Pasien ISPA Non-Peunomia di Puskesmas Wilayah Aceh Tamiang amelia sari; nur'aini nur'aini
JIFS: JURNAL ILMIAH FARMASI SIMPLISIA Vol. 1 No. 2 (2021): Desember 2021
Publisher : Jurusan Farmasi, Politeknik Kesehatan Kementerian Kesehatan Aceh

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Abstract

Infeksi Saluran Pernafasan atau ISPA merupakan penyebab utama morbiditas dan mortalitas penyakit menular di dunia. Penelitian dilakukan untuk mengetahui gambaran penggunaan antibiotika pada penderita ISPA Non-Peunomonia di Puskesmas Wilayah Aceh tamiang. Cara pengambilan data di peroleh dari Formulir Pelaporan Indikator Peresepan ISPA Non-Peunomonia di 4 ( empat ) Puskesmas. Setelah dilakukan penelitian hasil yang didapat persentase pemakaian Antibiotik pada penderita ISPA Non-Peunomonia Puskesmas Sapta Jaya adalah 34%, Puskesmas Karang Baru 34%, Puskesmas Seruway 48% dan Puskesmas Banda Mulia 54%. Jadi dari hasil penelitian maka bias disimpulkan bahwa penggunaan antibiotic untuk kasus ISPA Non-peunomonia di 4 ( empat ) Puskesmas wilayah Aceh Tamiang januari s/d desember 2018 tidak sesuai dengan pedoman pengobatan berdasarkan acuan standart indicator kinerja POR Nasional. Jadi disarankan agar ke-4 (empat) Puskesmas yang diteliti khususnya dan semua Puskesmas lainnya yang ada di wilayah Aceh Tamiang untuk meningkatkan pelayanan kesehatan dan disarankan untuk melakukan pemantauan peresepan dalam penggunaan antibiotika pada pasien ISPA-Non- Penomonia sesuai dengan standart indicator kinerja POR.
Co-Authors Amelia Sari Ayi Darmana Hermansyah Hermansyah