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Suwandi -
Institut Informatika dan Bisnis Darmajaya

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ANALISIS KEPUASAN NASABAH ATAS PEMBIAYAAN BNI FLEKSI SYARIAH PADA PT. BANK BNI SYARIAH TANJUNGKARANG Suwandi -; Soewito -
GEMA : Jurnal Gentiaras Manajemen dan Akuntansi Vol 11 No 2 (2019): GEMA : Jurnal Gentiaras Manajemen dan Akuntansi
Publisher : Sekolah Tinggi Ilmu Ekonomi Gentiaras

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47768/gema.v11i2.160

Abstract

PT. BNI of Fleksi Syariah Tanjungkarang represent financial institution with Moslem lawprinciple which born as one of the alternative financial institution form to fulfill certain societysegmentation which is viewer that bank flower represent collision to syariat Islam. The main objective ofthis research to know level satisfaction of client defrayal BNI Fleksi Syariah at PT. BNI of Fleksi SyariahTanjungkarang.Factors which influencing satisfaction of client PT. BNI of Fleksi Syariah which its handlingrequire to be given high priority by company because existence of assessed this factor of vitalimportance by client, but management not yet executed him according to desire of customerFactors or variable influencing satisfaction of client of PT. BNI Fleksi Syariah which need to bedefended, because in general mount its execution have as according to client expectation andimportance, so that can gratify client. Factors or variable influencing satisfaction of client of PT. BNI ofFleksi Syariah still assumed by less important its influence to customer, its executor by run of the millcompany. Implication in improving service system at PT. Bank of BNI Fleksi Syariah Tanjungkarangshall perform a training and education to entire/all its employees especially to increase ability ofemployees in the case of: Comments handle sigh of customer and ability comprehend desire ofcustomer.
ANALISIS KONFLIKPEGAWAI PADA BAGIAN UMUM DAN PERLENGKAPANSEKRETARIAT DAERAH KABUPATENLAMPUNG TIMUR Suwandi -; Betty Magdalena
GEMA : Jurnal Gentiaras Manajemen dan Akuntansi Vol 12 No 1 (2020): GEMA : Jurnal Gentiaras Manajemen dan Akuntansi
Publisher : Sekolah Tinggi Ilmu Ekonomi Gentiaras

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47768/gema.v12i1.203

Abstract

Leadership is an important part of management, because leaders must plan and organize the people they lead to achieve the goals set in a participatory manner.At the stage of correlation analysis between autocratic leadership style independent variables (X) and employee conflict dependent variables (Y), the correlation coefficient between the two variables is 0.613, which means there is a strong relationship between autocratic leadership style independent variables (X) and employee conflict dependent variables (Y) in the General Section and Equipment of the Regional Secretariat of East Lampung Regency.
Co-Authors Betty Magdalena Soewito