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The Relationship between Management Responsibility, Service Quality Accountability, and the Effectiveness of the Quality Assurance System at Jabal Ghafur University Boihaki Boihaki; Teuku Isnaini; Cut Yusnidar; Fuad Fuad
Budapest International Research and Critics in Linguistics and Education (BirLE) Journal Vol 3, No 2 (2020): Budapest International Research and Critics in Linguistics and Education, May
Publisher : BIRCU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birle.v3i2.987

Abstract

The objectives of this research were to describe the effectiveness of quality assurance system at Jabal Ghafur University and to find the relationship between management responsibility, service quality accountability, and team performance with the effectiveness of quality assurance system at Jabal Ghafur University. This current research employed qualitative approach, x post facto research category of correlative description. The population of this research was permanent lecturers at Jabal Ghafur University. As many as 150 samples were taken from the population by using proportional cluster sampling technique. The data were collected by using questionnaire and were further analyzed by employing Structural Equation modeling (SEM) on Partial Least Square (PLS) software. The results of the research showed that (1) the effectiveness of quality assurance system, service quality accountability, and management responsibility fell into the average category of good, (2) the higher team performance was not followed by the more effective quality assurance system.
The Effect of Personal Selling and Skills on Consumer Interest in Nuriza Mart in Meureudu District, Pidie Jaya Regency Teuku Isnaini; Cut Yusnidar; Nadia Nadia
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 5, No 1 (2022): Budapest International Research and Critics Institute February
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i1.4448

Abstract

This study aims to determine "The Influence of Personal Selling and Skills on Consumer Interest in Nuriza Mart in Meureudu District, Pidie Jaya Regency". Where the independent variables are Personal selling (X1) and Skills (X2) and consumer interest (Y) as the dependent variable. The population in this study are consumers who buy consumers at Nuriza Mart in Meureudu District, Pidie Jaya Regency, where there are 100 consumers. The entire population in this study was taken as a sample. Data were collected using a survey method through questionnaires filled out by respondents. Then the data obtained were analyzed using multiple regression analysis. This analysis includes Validity Test, Reliability Test, Multiple Regression Analysis Classical Assumption Test, Hypothesis Testing through F Test and t Test, and Analysis of the Coefficient of Determination (R²). Based on the results of the study, the regression equation was obtained: Y = 3.838 + 0.422 X1 + 0.426 X2. Based on the results of the analysis above, it can be concluded that from the two variables studied, it turns out that the Skills variable (X2) has the most dominant influence of 42.6% on consumer interest in Nuriza Mart in Meureudu District, Pidie Jaya Regency. The relationship between the dependent and independent variables, namely Personal selling (X1) and Skills (X2) variables on consumer interest at Nuriza Mart in Meureudu District, Pidie Jaya Regency with a correlation index of 81.1% This means that the relationship is very strong. Then the index of determination of each variable Development of Personal selling (X1) and Skills (X2) variables is 67.5%, this means that it has a significant effect on consumer interest in Nuriza Mart in Meureudu District, Pidie Jaya Regency and by 32.5% which is influenced by other variables not examined in this study.