Sumarsono Sumarsono
Fakultas Ekonomi dan Bisnis Universitas Jenderal Soedirman

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Journal : Performance

ANALISIS PEMBELIAN PRODUK BARU YANG TIDAK DIRENCANAKAN PADA TOKO ONLINE Wahyu Fitrayanto Nugraha; Sumarsono Sumarsono
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 16 No 2 (2012): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

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Abstract

This study analyzed the replication of unplanned purchases at online stores that exist in the kaskus.us fjb seen from the intentions and consumers of psychological factors as a stimulus, a case study at 77 kaskus.us fjb users. This study uses new variable product knowledge, consumer's esteem, consumer's excitement, e-wom, on impulse buying intention and impulse buying behavior. The study revealed that; new product knowledge and consumer's excitement to have a positive relationship to impulse buying intention. Note also that the new product knowledge, consumer's esteem, and word of mouth have a positive relationship to impulse buying behavior. And also found that a positive relationship to impulse buying on impulse buying behavior intention.
PENGARUH PRODUK, LOKASI DAN LAYANAN TERHADAP KEPUASAN PELANGGAN SERTA KEPUASAN PELANGGA TERHADAP NIAT PEMBELIAN ULANG Apdian Cahyadi; Sumarsono Sumarsono
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 18 No 2 (2013): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

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Abstract

The purpose of this study to analyze the influence of service, location, product and customer satisfaction impact customer satisfaction on repurchase intention. Analysis tool that is used Stuctural Equation Model (SEM). The results of this study is the service, location and product positive effect on customer satisfaction and customer satisfaction has a positive effect on repurchase intention.
ANALISIS SIKAP DAN PENGETAHUAN KONSUMEN TERHADAP ECOLABELLING SERTA PENGARUHNYA PADA KEPUTUSAN PEMBELIAN PRODUK RAMAH LINGKUNGAN Sumarsono Sumarsono; Yayat Giyatno
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 15 No 1 (2012): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

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Abstract

The purposes of this study are: 1) To obtain an overview of consumer’s knowledge level of the environmental information on eco-friendly product. 2) To obtain an overview of consumers attitude towards consumption behavior impact on the environment. 3) Knowing the effect of consumer’s knowledge and Consumer attitudes towards the environment on eco-friendly product purchasing decisions. Descriptive qualitative analysis and multiple linier regression analysis used to analyze the data. The results of 80 respondents indicate that 1) the level of consumer’s knowledge on the environmental information on product packing is low. 2) Consumers attitudes towards consumption behavior impact on the environment is positive. 3) There is no positive effect of consumer’s knowledge to ward eco-friendly product purchasing decisions. 4) There is a positive effect of consumer’s attitudes toward eco-friendly product purchasing decisions.