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All Journal Jurnal Manajemen. Proceedings of The International Conference on Business and Economics
Sarwo Edy Handoyo
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Decision Sciences, Operations Research & Management

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MENGUNGKAP MAKNA IT BALANCED SCORECARD: STUDI FENOMENOLOGI PADA SATU PERGURUAN TINGGI DI JAKARTA BARAT Sarwo Edy Handoyo; Herlin Tundjung Setijaningsih; Ary Satria Pamungkas
Jurnal Manajemen. Volume 17, Nomor 2, Tahun 2013
Publisher : Jurnal Manajemen.

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Abstract

Implementing information and communication technology (ICT) penetrated into all aspheres of life including college. Basically college runs three main aspects of process, content, and resources. Given the impementation of ICT to manage the three aspects will require investment and operation costs are relatively large, it is necessary to measure the effectiveness and productivity. The method of measurement used is the IT balanced scorecard. In Jakarta, many universities are using IT to manage its acttivities. However, applying the IT balanced scorecard, not many. One college in West Jakarta has implemented IT balance scorecard well. The purpose of this study was to determine the meaning of the IT balanced scorecard according to one college administrator in West Jakarta. The research method use is qualitative with interpretive paradigm and methodology of phenomenology. The results showed significance for the management of IT balance scorecard college X is a performance measure of IT to facilitate achieving the performance in perspective of human resources, opaerations, user, and corporate contribution. By using the IT BSC, the data is always updated so that decisions can be made quickly and appropriately, can continously improved stakeholders satisfaction, efficiency and effectiveness of management can be achieved.
Do Financial Access, Digitalization Adoption, Innovation, and Market Orientation Influence Business Performance of Micro-Small Enterprises? Ida Puspitowati; Carunia Mulya Firdausy; Sarwo Edy Handoyo
Proceeding of The International Conference on Business and Economics Vol. 2 No. 1 (2024): Proceeding of The International Conference on Business and Economics
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/icbeuntagsmg.v2i1.1530

Abstract

The improvement of performance for Micro and Small Enterprises (MSEs) is a must to achieve business performance growth. To achieve business performance successfully, the MSEs partly need to investigate factors that influence it. This study aims to examine whether or not financial access, digitalization adoption, product innovation, and market orientation influence MSEs' business performance. The source of data was obtained by distributing questionnaires to 135 women who engaged in MSEs in Belitung Regency as one of the main locations of women MSEs in Indonesia. These data were then analyzed statistically by applying the Partial Least Square-Structural Equation Modeling (PLS-SEM. The main findings of this research are: (i) the path coefficient of the variables financial access, product innovation, and market orientation has a positive and significant effect, (ii) the path coefficient of digitalization adoption has a positive but not significant effect on MSE business performance. The results of this research provide input for women's MSEs in Belitung Regency to be able to improve their market orientation to overcome marketing obstacles that may be experienced and to improve the business performance of women's MSEs in Belitung Regency.
Co-Authors Ary Satria Pamungkas Ary Satria Pamungkas Carunia Mulya Firdausy Handoyo Handoyo Herlin Tundjung Setijaningsih Ida Puspitowati Ida Puspitowati