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Dila Deria Putri
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Pengembangan Instrumen Penilaian Kepuasan Pasien terhadap Pelayanan Kefarmasian di Rumah Sakit Dedy Almasdy; Yulihasri Yulihasri; Dila Deria Putri
Jurnal Sains Farmasi & Klinis Vol 1, No 2 (2015): J Sains Farm Klin 1(2), Mei 2015
Publisher : Fakultas Farmasi Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (299.553 KB) | DOI: 10.29208/jsfk.2015.1.2.32

Abstract

Instrument to assessing patient satisfaction to hospital pharmacy services has developed. The instrument consists of two dimensions which are friendly explanation and managing theraphy. The result of instrument developing are a instrument which have fair to good of the level of agreement (ΔΈ = 0.53), fair to good validity (r > 0.632) and good reliability (cronbach alpha = 0.97).
Co-Authors Yulihasri