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All Journal Barista : Jurnal Kajian Bahasa dan Pariwisata
Mahendra Adi Winatha
Politeknik Pariwisata Bali
Languange, Linguistic, Communication & Media Social Sciences Other

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ANALYSIS OF EMPLOYEE JOB SATISFACTION IN FOOD & BEVERAGE SERVICE AT INTERCONTINENTAL BALI RESORT A.A. Ayu Oka Mirah Wahyuni; Mahendra Adi Winatha; Hilda Apriani; I Gusti Ngurah Agung Suprastayasa
Barista : Jurnal Kajian Bahasa dan Pariwisata Vol. 7 No. 1 (2020): Juni
Publisher : Unit Bahasa, Politeknik Pariwisata NHI Bandung

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Abstract

Many studies have demonstrated a large impact on the job satisfaction and the way it influences productivity of employee or staff performance in order to increase hotel performance. This research is focused on analyzing employee job satisfaction level at InterContinental Bali Resort using Gruneberg Job Satisfaction Model as main theory. The data on this study gathered by distributing questionnaires and conducting interviews. After that, the result of it will be analyzed in quantitative and qualitative methods. The result from the research is most employees in Food & Beverage Service at Intercontinental Bali Resort are satisfied with the indicators stated by Gruneberg theory, however some improvements was addressed and findings were discussed.
THE EFFECT OF DIRECT COMPENSATION TOWARDS EMPLOYEE PERFORMANCE IN FRONT OFFICE DEPARTMENT AT ST. REGIS BALI RESORT Anak Agung William Vikha Nanda; Nyoman Gde Dewa Rucika; Mahendra Adi Winatha; Hilda Apriani
Barista : Jurnal Kajian Bahasa dan Pariwisata Vol. 7 No. 1 (2020): Juni
Publisher : Unit Bahasa, Politeknik Pariwisata NHI Bandung

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Abstract

Analyzing the effect of direct compensation towards employee performance is essential for every business especially hospitality business. This research’s aims are to determine the effect of direct compensation towards employee performance, and know how to improve the employee performance through direct compensation front office department in St. Regis Bali Resort, based on theory of Mangkunegara and Bangun. The data of this research was collected through distributing online questionnaire, conducting interview, and observing the secondary data. In order to validate the data, data triangulation and SPSS are used when testing the data. The data analysis used are simple linear regression test, t-test, and coefficient determinant test. As the result of the research, there is a positive and significant effect of direct compensation on employee performance in Front Office Department at St. Regis Bali Resort. Thus, knowing the effect of direct compensation towards employee performance as well as optimizing the direct compensation provided are recommended to be done in order to maintain and improve employee performance.
Co-Authors A.A. Ayu Oka Mirah Wahyuni Anak Agung William Vikha Nanda Hilda Apriani Nyoman Gde Dewa Rucika Suprastayasa, I Gusti Ngurah Agung