Erny Erawati Pua Upa
Universitas Nusa Cendana

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Journal : Lontar : Journal of Community Health

Analysis of Outpatient Satisfaction and the Quality of Health Services Sumayyah Jamal H. M. Arifin; Muntasir Muntasir; Erny Erawati Pua Upa
Lontar : Journal of Community Health Vol 2 No 1 (2020): March, 2020
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/ljch.v2i1.2790

Abstract

Quality is an important factor in health services. Bakunase Health Center is one of the primary accredited health centers in Kupang City. Based on data from the Health Department, there has been a decrease in the number of visits over the last three years. This happens due to external factors and internal factors. The external factor is the increasing degree of public health, while the internal factor is the decrease in the patients’ commitment to treatment. The purpose of this study is to describe the level of outpatient satisfaction with the quality of health services at Bakunase Health Center of Kupang City in 2020. This was a descriptive survey with a quantitative approach. The population in this study was all patients who visited and used outpatient services at Bakunase Health Center in Kupang City from January to October 2019. Accidental sampling was used in selecting the samples from each outpatient sub-group in 7 polyclinics at Bakunase Health Center using inclusion and exclusion criteria. The results indicated that the level of conformity between expectations and reality of the services are as follows: 98.78% tangible, 98.66% reliable, 98.33% responsive, 98.79% assurance 98.74% empathy. Based on the Cartesian Importance Performance Analysis (IPA) diagram, quadrant A was filled by one attribute from the responsiveness dimension, quadrant B was filled by most attributes from the reliability dimension, quadrant C was filled by most attributes from the empathy dimension and quadrant D was filled by one attribute from the responsiveness dimension.
Factors Related to Children Under Two Consumption Pattern in Locus Stunting Area Magdalena Octavianus; Erny Erawati Pua Upa; Marselinus Laga Nur
Lontar : Journal of Community Health Vol 2 No 4 (2020): December 2020
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/ljch.v2i4.2833

Abstract

Age 0-24 months (baduta) is a period of rapid growth and development, called a golden and critical period. Baduta nutritional health condition depends on the level of consumption, determined by the food quality. Nutritional quality indicates the presence of all nutrients needed by the body and emphasizes food diversity. This study aimed to determine the factors associated with the consumption pattern of baduta in the stunting locus area. This type of research is quantitative research with an observational approach using the Cross-Sectional Study design. This research was conducted in 10 villages in the stunting locus region of TTU with a sample of 178 baduta determined using the total sampling method. Analysis of the data used univariate and bivariate analysis with Chi-Square statistical tests. The study results indicated that factors related to the consumption pattern of baduta were family income (ρ= 0,037) and the number of family members (ρ= 0,033), while the unrelated factor was maternal education. This study suggests improving maternal education
Factors Related to Utilization of Maternal Health Service Facilities in the Working Area of Mangili Public Health Center Desi Hunggu Urang; Erny Erawati Pua Upa; Yoseph Kenjam
Lontar : Journal of Community Health Vol 3 No 4 (2021): December 2021
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/ljch.v3i4.4160

Abstract

Maternal mortality ratio (MMR) is one of the problems that has made the focus of the Indonesian government to make policies in the health sector. The main factor causing high MMR is unsafe delivery, either not assisted by health workers or was not in health facilities. This study aimed to analyze the correlation between knowledge, attitudes, husband/family support, and the use of health service facilities in the working area of the Mangili Community Health Center. This cross-sectional study consisted of 104 respondents selected using a cluster sampling technique. The data were analyzed univariably and bivariably using the Chi-square test. The results showed that knowledge (p = 0.040), attitude (p = 0.043), and husband/family support (p = 0.027) are related to the use of health service facilities. Health workers, especially midwives, are expected to monitor and do home visits and provide intensive education to pregnant women and their families to ensure childbirth in health care facilities. On the other hand, the role of the husband/family needs to be optimized to support the mother through motivation, attention, and assistance during pregnancy examinations until delivery.
Factors Related To The Utilization Of Integrated Development Posts Non-Communicable Disease In Lekogoko Village Working Area Of Aimere Public Health Center Yohana Bhoki; Erny Erawati Pua Upa; Dominirsep O. Dodo
Lontar : Journal of Community Health Vol 4 No 2 (2022): Juni 2022
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/ljch.v4i2.4290

Abstract

The Non-Communicable Disease Posbindu Program is one of the government's action plans for overcoming non-communicable diseases. Aimere Puskesmas is the Puskesmas with the highest number of Posbindu, namely 11 Posbindu. This study aims to determine the factors associated with the utilization of Posbindu Non-Communicable Diseases in Lekogoko Village, the work area of ​​Aimere Public Health Center in 2020. The research approach used was an analytical survey with a cross-sectional design. The sample used amounted to 157 people with the sampling technique using proportional stratified random. Data analysis used univariate analysis and bivariate analysis. The results of statistical tests using chi-square analysis showed that there was a relationship between knowledge (p = 0.003), motivation (p = 0.001) distance from home (0.009), support from cadres (0.000), and family support (0.009) with the use of Posbindu Non-Communicable Diseases. This study concludes that there is a relationship between knowledge, support from health cadres, and family support with the use of Posbindu Non-Communicable Diseases. It is recommended to carry out monitoring and evaluation from local health workers in terms of increasing knowledge and skills for cadres, especially related to effective communication in inviting people to be active in regularly checking their health at Posbindu Non-Communicable Diseases.