Article Per Year (5 Year)
p-Index From 2019 - 2024
0.444
P-Index
This Author published in this journals
All Journal Matrik: Jurnal Manajemen, Strategi Bisnis dan Kewirausahaan Jurnal Ekonomi, Bisnis dan Kewirausahaan (JEBIK) JURNAL REFORMASI ADMINISTRASI Jurnal Ilmiah untuk Mewujudkan Masyarakat Madani
Juniwati Juniwati
Universitas Tanjungpura Jl. Prof. Dr. H. Hadari Nawawi / Jendral Ahmad Yani, Pontianak, Kalimantan Barat 78124, Indonesia
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences Other

Published : 3 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 3 Documents
Search

 1 
Pengaruh Perceived Ease of Use, Enjoyment dan Trust Terhadap Repurchase Intention dengan Customer Satisfaction Sebagai Intervening pada Belanja Online (Studi Pada Mahasiswa Universitas Tanjungpura Pontianak) Juniwati, Juniwati
Jurnal Ekonomi Bisnis dan Kewirausahaan Vol 4, No 1 (2015): Jurnal Ekonomi, Bisnis dan Kewirausahaan
Publisher : Fakultas Ekonomi dan Bisnis, UNTAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (105.107 KB) | DOI: 10.26418/jebik.v4i1.11465

Abstract

This study aims to determine the influence of perceived ease of use, perceived enjoyment, and trust on customer satisfaction and repurchase intention in online shopping of apparel. The design of the study is a survey research with type of research is explanatory, sample used of 100 people. The data analysis technique used is path analysis. The results showed that perceived ease of use variable has no significant influence on customer satisfaction, while perceived enjoyment and trusts have positive and significant influence on customer satisfaction. The results also showed that perceived enjoyment and customer satisfaction has no significant influence on repurchase intention, while perceived ease of use and trust has positive and significant influence on repurchase intention.
Interaksi E-Service Quality, Kesadaran Merek, Kepercayaan dan Kepuasan Terhadap Minat Pembelian Kembali Dalam Transportasi On-Line Gojek Ramadania Ramadania; Juniwati Juniwati; Meilky Limanto
Matrik : Jurnal Manajemen, Strategi Bisnis dan Kewirausahaan Volume 14 Nomor 2 Tahun 2020
Publisher : Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (544.907 KB) | DOI: 10.24843/MATRIK:JMBK.2020.v14.i02.p10

Abstract

Tujuan penelitian adalah untuk menyelidiki faktor yang mempengaruhi minat pembelian kembali dari pelayanan transportasi online yaitu Gojek pada kota Pontianak. Lebih khusus lagi, penelitian ini memeriksa hubungan antara variabel kualitas layanan elektronik, kesadaran merek, kepercayaan, dan kepuasan terhadap minat pembelian kembali pada layanan Go-Car, Go-Food, dan Go-Ride. Data dikumpulkan melalui survei dengan 170 responden. Pemodelan persamaan struktural digunakan untuk menguji hipotesis yang diajukan. Model penelitian diuji menggunakan data survei yang dianalisis dengan pemodelan persamaan struktural kuadrat terkecil parsial. Untuk layanan Go-Car dan Go-Food menunjukkan bahwa adanya pengaruh yang signifikan antara kualitas layanan elektronik dan kesadaran merek terhadap kepercayaan dan kepuasan, kemudian adanya pengaruh yang signifikan antara kepercayaan terhadap minat pembelian kembali. Sedangkan pada layanan Go-Ride ditemukan adanya hubungan tidak signifikan antara kesadaran merek terhadap kepercayaan, namun berpengaruh signifikan hubungan antara kepercayaan terhadap minat pembelian kembali. Kata Kunci: kualitas layanan elektronik, kesadaran merek, kepercayaan, kepuasan pelanggan, minat pembelian kembali, transportasi online.
Implementasi Program Electronic Filing (E-Filing) Dalam Upaya Peningkatan Kepatuhan Wajib Pajak Orang Pribadi Kota Pontianak Kalimantan Barat Dengan Pemahaman Menuju Era Ekonomi Digital Sri Haryaningsih; Juniwati Juniwati
Jurnal Reformasi Administrasi : Jurnal Ilmiah untuk Mewujudkan Masyarakat Madani Vol 8, No 1: Maret 2021
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/reformasi.v8i1.1435

Abstract

The use of digital technology (Electronic Digital Services) has created a new government bureaucratic mechanism, which is known as the Electronic Government (e-Government). There are so many policies that use an e-government system, one of which is the e-Filing program in the tax sector. E-Filing aims to provide convenience in submitting the Personal Taxpayer's Annual Income Tax Return. This study aims to determine how the implementation of the e-Filing program in the Effort of Increasing Individual Taxpayer Compliance in Pontianak City, West Kalimantan Province. The research method used is a descriptive research method with a qualitative approach. The data collection technique is carried out by interviewing, observation and recording documents related to the filing of the Annual Tax Return of Individual Taxpayers. The data obtained were then analyzed qualitatively by examining all the data that had been collected which was supported by the results of interviews with the theoretical approach to the model of policy implementation by Donald Van Meter and Carl Van Horn, who argued that the success of a policy was influenced by the size and policy objectives, resources, communication between variables. the executing agency, the characteristics of the executing agency, the social, the economic and political environment, and the attitudes of the executors / dispositions. From the research results, it had been seen that the implementation of the e-Filing program in the Effort to Improve Individual Taxpayer Compliance in Pontianak City, West Kalimantan Province, basically has not run optimally. This is because the provision of resources is still not optimal and the social, the economic and political conditions are less supported
Co-Authors Haryaningsih, Sri Meilky Limanto Ramadania Ramadania