Elmina Tampubolon
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HUBUNGAN PERSEPSI TENTANG PELAYANAN PRIMA TERHADAP KEPUASAN PASIEN DI PUSKESMAS SUMBUL KABUPATEN DAIRI TAHUN 2018 Diana Sinulingga; Elmina Tampubolon; Jon Piter Sinaga
Jurnal Penelitian Kesmasy Vol 1 No 1 (2018): Jurnal Penelitian Kesmasy
Publisher : Fakultas Kesehatan Masyarakat Institut Kesehatan Deli Husada Delitua

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36656/jpksy.v1i1.772

Abstract

ABSTRACT The development of health services, especially in health community centers was made health care quality in health community centers was easily overlooked. This study aims to analyze the relationship between patient satisfaction based on responsiveness, assurance, reliability, empathy and tangiable variables with the quality of service in the Sumbul health center in Dairi district. The study population was 69 respondents. The method used in this study is cross sectional, using analytical survey methods, and using a questionnaire for data collection. Data were analyzed by chi square test. Data using univariate and bivariate analysis. The results showed that there was a significant relationship between perceived reliability (p=0,000), responsiveness (p=0,000), assurance (p=0,000), empathy (p=0,000), and tangiable (p=0,000). So it can be concluded that there is a relationship between the variable responsiveness, assurance, reliability, empathy and tangiability with patient satisfaction Sumbul community health center Dairi district in 2018.
FAKTOR-FAKTOR YANG BERHUBUNGAN DENGAN KUALITAS PELAYANAN KESEHATAN DI RSU MITRA MEDIKA AMPLAS MEDAN TAHUN 2021 Elmina Tampubolon; Novrika Silalahi; Muhraza Siddiq
Jurnal Penelitian Kesmasy Vol 4 No 1 (2021): Jurnal Penelitian Kesmasy
Publisher : Fakultas Kesehatan Masyarakat Institut Kesehatan Deli Husada Delitua

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36656/jpksy.v4i1.776

Abstract

Factors Associated with the Quality of Public Health Services at Mitra Medika Amplas General Hospital Medan in 2021. Thesis, Department of Public Health, Faculty of Public Health, Deli Husada Delitua Health Institute. This study aims to analyze the relationship of tangible, reliability, responsiveness, assurance, empathy with the quality of health services at RSU Mitra Medika Amplas Medan. The population of this study were patients at Mitra Medika Amplas Hospital, Medan. In the sample can be 99 respondents. The sampling technique used in this research is purposive sampling. The method used in this study was analyzed by Chi-Square test. The results of the research on tangible variables in the good category reached 79.3%. The reliability variable obtained 80.3%. The responsiveness variable was obtained 78.5%. Assurance variable obtained 80.5%. Empathy variable obtained 78.9%. So it can be concluded that there is a relationship between tangible, reliability, responsiveness, assurance, empathy variables with the quality of health services at Mitra Medika Amplas Medan General Hospital in 2021.
HUBUNGAN UPAYA KESEHATAN SEKOLAH DENGAN PERILAKU HIDUP BERSIH DAN SEHAT PADA SISWA KELAS IV, V, VI SDN 043936 MERK SITUNGALING TAHUN 2018 Rizka Annisa; Herlina J. EL-Matury; Elmina Tampubolon
Jurnal Penelitian Kesmasy Vol 1 No 1 (2018): Jurnal Penelitian Kesmasy
Publisher : Fakultas Kesehatan Masyarakat Institut Kesehatan Deli Husada Delitua

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36656/jpksy.v1i1.778

Abstract

Ginting, Elisabet. Relationship between School Health Business (UKS) and Clean and Healthy Living Behavior (PHBS) for IV, V, VI class students from SDN 0 3936 Brand Situngaling. Thesis of the Department of Public Health, Faculty of Public Health, Deli Husada Deli Tua Health Institute (Supervision Ns. Nurmala Sari, SST, M.Kes) The method used is the analytical correlation with a transversal approach. The population of this study consisted of grade IV, V, V1 students in SDN 043936, for a total of 56 students sampled by simple random sampling technique. The independent variables in this study were the role of School Health Companies (UKS) and the dependent variable was the application of Clean and Healthy Living Behavior (PHBS) in grades IV, V, VI. Data collection via questionnaire. Data processing by editing, coding, scoring and tabulation with the Spearman Rank statistical test. The results of this study indicate that 56 respondents who performed well in the UK were 56 respondents (26.8%), while nearly half of the PHBS respondents were up to 15 respondents (6.9%). Sperman Rank test results obtained pylt; 0.05, p = 0.013, so H1 was accepted. The conclusion of this study is that there is a relationship between the role of the School Health Unit (UKS) and the implementation of clean and healthy behavior (PHBS) in students of grades IV, V, VI. Schools are expected to suggest that schools can increase UKS activities to raise student awareness of the importance of PHBS.