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PERANCANGAN PROSES ORDER KALIBRASI ALAT UKUR DENGAN MEMPERTIMBANGKAN RISIKO UNTUK MEMENUHI ISO 9001:2015 KLAUSUL 7.1.5 MENGGUNAKAN METODE BUSINESS PROCESS IMPROVEMENT DI CV. XYZ Tira Sefriana; Wiyono Wiyono; Heriyono Lalu
Journal Industrial Servicess Vol 3, No 2 (2018): Maret 2018
Publisher : Fakultas Teknik Jurusan Teknik Industri Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36055/jiss.v3i2.3184

Abstract

Jumlah kendaraan bermotor di Indonesia pada tahun 2014 mencapai 114.209.266. Salah satu dampak dari banyaknya penjualan kendaraan bermotor yaitu terjadi peningkatan penjualan spare parts. Jumlah permintaan spare parts yang tinggi mendorong CV.XYZ sebagai perusahaan spareparts bersaing untuk meningkatkan kualitas produknya dalam hal memenuhi kepuasan pelanggan. Kalibrasi merupakan salah satu proses untuk mempertahankan fungsi alat ukur sebagaimana mestinya agar produk yang dihasilkan sesuai dengan kebutuhan pelanggan. ISO 9001:2015 merupakan standar yang dapat membantu perusahaan mencapai kepuasan pelanggan. Perancangan proses order kalibrasi alat ukur dibuat untuk memenuhi ISO 9001:2015 klausul 7.1.5. Data yang dikumpulkan pada penelitian ini berupa profil, struktur organisasi, job description, data potensi risiko, proses bisnis aktual, dan objektif proses perusahaan. Requirement yang dikumpulkan merupakan requirement ISO 9001:2015 klausul 7.1.5, ISO/IEC 17025:2008 klausul 4.7.1.a mengenai pelayanan laboratorium kalibrasi kepada pelanggan, dan teori persyaratan kalibrasi. Data proses bisnis aktual dan requirement diolah sehingga didapatkan gap, sedangkan dari data potensi risiko didapatkan output berupa risk register. Selanjutnya dilakukan perancangan proses dan hasil rancangan proses kemudian diperbaiki menggunakan metode business process improvement pada tahap apply improvement technique. Usulan proses order kalibrasi alat ukur CV.XYZ dibuat dalam bentuk SOP. Penelitian ini juga menghasilkan key performance indicators dan form sebagai rekaman.
Improvement Design for The Effectiveness of Tracer Studies Process in Bandung’s Private University Mochamad Fabian Redhatama; Wiyono Sutari; Heriyono Lalu
IPTEK Journal of Proceedings Series No 1 (2020): The 1st International Conference on Business and Engineering Management (IConBEM)
Publisher : Institut Teknologi Sepuluh Nopember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j23546026.y2020i1.8457

Abstract

A concrete step to obtain information is to have a good management information system. For universities, one of the most important information is about alumni or graduate’s feedback. However, the actual management information system in several Bandung’s private university cannot provide the information desired by the department and the tracer studies response rate is far from good. Which means the tracer study process needs to be re-engineered. Thus, this research aims to redesign the business processes by analyzing the “As-Is”. This research found that a good tracer study system needs to build a good relationship with the alumni. So that, this research proposes the key success factor for the effectiveness of tracer studies in Bandung’s private universities. Since the response rate is one of the key indicators of tracer studies, supposed that in order to increasing the response rate. The universities should create good relationships with the alumni since they were in sophomore year with their guardian lecturer and thesis’ promotor. Thus, this reengineered process should be useful in order to increase the tracer studies process productivity that measured by response rate to supports national data collection and comparisons for better education curriculum evaluations.
PERANCANGAN PROSEDUR PELATIHAN PEGAWAI SESUAI REQUIREMENT ISO 9001:2015 KLAUSUL 7.2 DENGAN RISK BASED THINKING MENGGUNAKAN METODE BUSINESS PROCESS IMPROVEMENT (STUDI KASUS: UNIVERSITAS XYZ) Radea Kartika Putri; Wiyono Sutari; Heriyono Lalu
JISI: Jurnal Integrasi Sistem Industri Vol 5, No 1 (2018): JISI UMJ
Publisher : Fakultas teknik Universitas Muhammadiyah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24853/jisi.5.1.21-30

Abstract

Dengan adanya penyempurnaan versi terbaru ISO 9001 yaitu ISO 9001:2008 menjadi ISO 9001:2015, mengharuskan setiap organisasi memperbaharui dokumen mutunya. Salah satu bentuk dokumen mutu yang diterapkan oleh salah satu organisasi di bidang pendidikan yaitu Standard Operating Procedure (SOP). Beberapa perubahan yang juga terjadi di organisasi tersebut menyebabkan fungsi bisnis di dalamnya juga mengalami perubahan, salah satunya pada proses pelatihan untuk pegawai tenaga penunjang akademik (TPA). Proses pelatihan telah didokumentasikan dalam bentuk SOP berdasarkan ISO 9001:2008 serta perlunya dilakukan perbaikan proses dengan menggunakan metode Business Process Improvement (BPI). Pada penelitian ini dilakukan analisis gap antara requirement ISO 9001:2015 klausul 7.2 dan tahapan pelatihan, membuat risk register sebagai risk based thinking, serta analisis perbaikan proses menggunakan salah satu tahapan dalam metode BPI yaitu Apply Improvement Technique. Tersedia enam tools teknik perbaikan yang dapat disesuaikan dengan kondisi aktivitas dari proses pelatihan aktual. Hasil dari penelitian ini yaitu rancangan SOP Pelatihan usulan yang terdiri dari 4 prosedur yaitu prosedur analisis kebutuhan pelatihan, prosedur perancangan pelatihan, prosedur pelaksanaan pelatihan dan prosedur evaluasi pelatihan. Rancangan usulan tersebut telah mempertimbangkan requirement ISO 9001:2015 dalam merancang proses, tentang kompetensi, dan pertimbangan risiko, telah mempertimbangkan tahapan pelatihan serta telah dilakukan improvement proses.
The hybrid design of supervised learning algorithm for design and development in classifications a defect in clay tiles Murman Dwi Prasetio; Rais Yufli Xavier; Haris Rachmat; Wiyono Wiyono; Denny Sukma Eka Atmaja
International Journal of Industrial Optimization Vol. 2 No. 2 (2021)
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/ijio.v2i2.4449

Abstract

The strength of the company's competitiveness is needed because the current industrial development is very rapid. It is necessary to maintain the quality and quantity of the products produced according to company standards.  One of the companies that must maintain the quality and quantity is PT. XYZ is a clay tile company. The classification of products used by this company to maintain good quality is three classes: good tile, white stone tile, and cracked tile. However, quality control based on classification still uses the traditional way by relying on sight.  It can increase errors and slow down the process. It can be overcome with artificial visual detectors. It is a result of the rapid development of automation. So to detect defects, this research can use image preprocessing, supervised learning algorithms, and measurement methods.  Support Vector Machine (SVM) is used in this study to perform classification, while feature extraction on clay tiles used the Local Binary Pattern (LBP) method. The algorithm is made using python, while for image retrieval, raspberry pi is used. The linear kernel on the SVM algorithm is used in this study. The conclusion in this study obtained 86.95% is the highest accuracy with a linear kernel. It takes 10.625 seconds to classify.
Design of Risk Management System on Material Handling Services to Fulfill ISO 9001:2015 Requirements Clause 6.1 Based on ISO 31000:2018 Hasya Qinthara; Wiyono Sutari; Sheila Amalia Salma

Publisher : Department of Industrial Engineering - Universitas Yudharta Pasuruan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35891/jkie.v8i3.2692

Abstract

The main task in the IHKP division is to deliver goods in the form of materials, semi-finished products, finished products, or even waste, from plant A to plant B in the consumer factory area, namely the PT XYZ factory. Based on the Traffic Accident Data from the IHKP Division, there were 18 major accidents that occurred in 2016-2020. In solving the above problems, the IHKP division carries out risk management only after the risk occurs. The IHKP Division does not yet have an effective risk prevention plan. In other words, the aim of this study was to design the system of risk management for the company's material handling services to meet the requirements of ISO 9001:2015 based on ISO 31000:2018. In the first stage of the study, researchers conducted a gap analysis of the actual condition of the company and its requirements. In the second stage, the researcher makes a proposed business process design according to the gaps obtained. In the third stage, a business process improvement method was applied by the researchers to the proposed business. As a result, the proposed business process and the draft SOP are then verified to the company to ensure whether the proposal is in accordance with the company or not.
Perancangan Standard Operating Procedure (SOP) Audit Internal Berdasarkan Persyaratan ISO 9001:2015 dan ISO 14001:2015 Menggunakan Metode Business Process Improvement Fayza Syahna A; Wiyono Wiyono; Bela Pitria Hakim
VISA: Journal of Vision and Ideas Vol. 4 No. 2 (2024): VISA: Journal of Vision and Ideas (In Press)
Publisher : IAI Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/visa.v4i2.3444

Abstract

Internal audit functions in helping companies to maintain internal control. Internal audits carried out must be ensured to be effective and efficient. There are several factors that affect the effectiveness of internal audits, namely audit team competence, audit team independence, management support, and internal audit quality. In this study, PT ABC has implemented and implemented an internal audit program in accordance with the provisions of ISO 9001: 2015 and ISO 14001: 2015 in clause 9.2. After analyzing the implementation of the internal audit program, there are still activities that do not meet the requirements, such as activities that have not and / or are not documented. Based on the results of the analysis of the factors that cause ineffective audit programs, the factors that influence the implementation of ineffective internal audit programs are method and man. In making improvement efforts, a guideline or standard is needed that can meet the requirements to achieve the effectiveness of the implementation of the internal audit program on factors that have an impact on the program. To meet the needs of continuos improvement, it is necessary to design an Internal Audit SOP that is tailored to the integrated requirements of ISO 9001: 2015, ISO 14001: 2015, and ISO 19011: 2018. To increase the effectiveness of the design results, the business process improvement method will be used. The results of this Internal Audit SOP design are in accordance with the requirements of the guidelines so that the implementation of the internal audit program can run more effectively and efficiently.