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All Journal JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora
Muhammad Wilson Victor
Universitas Indonesia
Arts Humanities Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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ADAPTATION OF PUBLIC SERVICES IN THE ERA OF COVID 19 Muhammad Wilson Victor; Ricardi S Adnan
Jurnal Ilmiah Muqoddimah: Jurnal Ilmu Sosial, Politik dan Hummaniora Vol 6, No 2 (2022): Agustus, 2022
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jim.v6i2.2022.394-400

Abstract

The success of public service organizations in the Covid 19 Era is greatly influenced by the ability to adapt to social changes that occur. This study illustrates how adaptation in public services in the Covid 19 era has shifted to serving via digital or online. The changes that have occurred have resulted in changes in people's behavior due to the implementation of the covid 19 protocol and government policies in handling Covid-19 during the pandemic. With the existing limitations, public services must be ensured to continue to run effectively and optimally so that the quality of public services provided remains. This study uses a literature review approach which is part of the qualitative type. In collecting research data, researchers utilize some literature, both library research and field research, which are primary and secondary. By combining all findings, both theories, models, and concepts of public service transformation to the changes that occur. This is done to provide input on existing Public ServicesKeywords: Public Service, Covid 19
Co-Authors Ricardi S. Adnan