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Analisis Pelayanan Hotel terhadap Kepuasan Tamu Morita, Morita; Surya Manurung, Tarida Marlin
Jurnal Ilmiah Kesatuan (JIK) Vol 7, No 2 (2005): Jurnal Ilmiah Kesatuan
Publisher : STIE Kesatuan

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Tujuan penelitian untuk mengetahui bagaimana bentuk pelayanan hotel dan pengaruhnya terhadap tingkat kepuasan pengguna jasa hotel serta hambatan-hambatan apa saja yang dihadapi oleh hotel dalam memberikan pelayanan guna mencapai tingkat kepuasan konsumen. Dari hasil hipotesis Ho ditolak dan Ha diterima karena t hitung > t table yang artinya antara pelayanan hotel (variable x) dengan tingkat kepuasan pelanggan (variable y) saling mempengaruhi. Didapatkan hasil regresi sebesar y=24,46+0,60X artinya jika nilai x bertambah, maka nilai y akan bertambah sebesar 0,60 kali. Koefisien korelasi sebesar 0,598 menunjukan bahwa variable x dan variable y cukup kuat dan positif (mendekati r=+1) hal ini membuktikan bahwa peningkatan pelayanan akan memberikan kepuasan kepada pelanggan. Didapatkan nilai koefisien determinasi sebesar 35,76% artinya pelayanan hotel memberikan kontribusi sebesar 35,76% terhadap tingkat kepuasan pelanggan sedangkan sisanya sebesar 64,24% meurpakan kontribusi factor-faktor lainnya. Keywords: manajemen pemasaran; pelayanan pelanggan
Pengaruh Struktur Modal Terhadap Resiko Keuangan Perusahaan Effendy, Marwan; Surya, Tarida Marlin; Mubarak, Mumuh Mulyana
Jurnal Ilmiah Kesatuan (JIK) Vol 11, No 1 (2009): Jurnal Ilmiah Kesatuan
Publisher : STIE Kesatuan

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Modal menjadi salah satu aspek penting dalam perusahaan. Struktur modal digunakan untuk mengetahui sampai sejauh mana prosentase pendanaan perusahaan antara hutang jangka panjang dengan modal sendiri. Identifikasi masalah dalam penelitian ini adalah (1) Bagaimana struktur modal dan resiko keuangan perusahaan? (2) Bagaimana pengaruh struktur modal terhadap resiko keuangan pada perusahaan? Penelitian ini mengacu pada permasalahan pengaruh likuiditas dan hutang jangka panjang terhadap kemampulabaan, sehingga analisis yang dilakukan adalah analisis regresi. Kemudian dilakukan pengujian asumsi klasik (Uji Normalitas dan Uji Heteroskedastisitas). Dari hasil pengujian diperoleh kesimpulan (a) hubungan yang kurang erat antara Debt ratio dengan varian EPS, (b) 2.6% variable resiko keuangan mampu dijelaskan oleh variabel struktur modal, sisanya 97.4% dapat dijelaskan oleh faktor-fakror yang lain, (c) dari hasil uji heteroskedastisitas, model regresi ini standar error (e) tidak mengalami gejala heteroskedastisitas
Evaluasi Atas Penerapan Sistem Informasi Akuntansi Dengan Program Ias (Integrated Accounting System) Dalam Kaitannya Dengan Pengelolaan Persediaan Suku Cadang Budianto, Enjang Tachyan; Surya, Tarida Marlin
Jurnal Ilmiah Kesatuan (JIK) Vol 10, No 2 (2008): Jurnal Ilmiah Kesatuan
Publisher : STIE Kesatuan

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Tujuan penelitian ini adalah untuk mengevaluasi suatu system informasi akuntansi berbasis computer yang diterapkan oleh sebuah perusahaan sebagai media pengelola data. Evaluasi dilakukan untuk mengetahui seberapa besar peranan program IAS dalam kaitannya dengan pengelolaan persediaan suku cadang. Penelitian yang dilakukan penulis adalah pada PT. Roda Perkasa yang berlokasi di Jakarta. PT. Roda Perkasa adalah perusahaan yang bergerak dalam bidang jasa, yaitu menyediakan angkutan untuk Inducement dan Holcim. Hasil penelitian menunjukkan bahwa PT. Roda Perkasa telah menerapkan program IAS sejak tahun 1995. Program ini menerapkan sistem pengelolaan persediaan suku cadang yang pencatatannya menggunakan metode AVERAGE (Rata-rata tertimbang). Program ini menyediakan laporan untuk persediaan secara akurat dan up-todate. Hasil evaluasi dari penelitian ini penulis menyarankan agar perusahaan dapat memelihara dan mengembangkan sistem program yang sudah berjalan agar penggunaannya lebih efektif dalam pengelolaan persediaan suku cadang sehingga menghasilkan laporan yang up-todate.
Evaluasi Penerapan Metode Job Order Costing Dalam Penentuan Harga Pokok Produksi (Studi Kasus Pada PT Organ Jaya) Setiawan, Hendra; Surya, Tarida Marlin; Yunita, Yunita
Jurnal Ilmiah Ranggagading (JIR) Vol 10, No 2 (2010): Jurnal Ilmiah Ranggagading
Publisher : Sekolah Tinggi Ilmu Ekonomi Kesatuan

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In a condition of very tight market, the strength of the company is absolutely required to be able to survive. The company can reach this by producing product which have good quality so those products can compete with the imported products. One way for the company to be able to win the market is to keep the basic cost of producing goods down in order to be able to keep the prices of the goods down and the quality of the goods satisfies consumers. Product Cost is the basis for the management to determine the selling price of the product. For the company which produces various sort of product’s according to the order specification like the ones at PT. Organ Jaya, the correct product cost calculation is using job order costing method. By using this method the company can calculate the production costs on each order, because by using this method the production cost on each product can be separated clearly. Hence, cost of goods manufactured can be calculated according to the customer order specification. The purpose of research is to find out and evaluate how the job order costing method is determined to be used at PT. Organ Jaya in the calculation of cost of goods manufactured. The evaluation is conducted to know whether the calculation of cost of goods manufactured in the making of hook and eye tape conducted by PT. Organ Jaya has been reckoned accurately. The research conducted by the writer is in PT. Organ Jaya which is location in Jl. Ashari Jaya II No. 20 Ciawi - Bogor. Information for this research is obtained by interview with management, observation, and reading and also studying books related to the problem. According to the evaluation result the writer has made, it can be concluded that PT. Organ Jaya still has not applied job order costing method yet as a whole. For the direct labor cost and factory overhead cost, PT. Organ Jaya still calculates pursuant to the rate, so that result of calculation makes production cost inefficient and incalculable specifically to the product yielded. By the calculation of cost of goods manufactured matching with job order costing method, it will improve production cost efficiency, initially the percentage of margin profit equal’s 31% increases 39%, This can be reached if the company calculates cost of goods manufactured by using media and method matching with job order costing method, so that profit yielded by company earn more maximal. Keywords : job order costing, cost of goods manufactured
Kajian Motivasi Kerja dan Produktivitas Karyawan Manurung, Tarida Marlin Surya; Harni, Budi
Jurnal Ilmiah Ranggagading (JIR) Vol 8, No 2 (2008): Jurnal Ilmiah Ranggagading
Publisher : Sekolah Tinggi Ilmu Ekonomi Kesatuan

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Tujuan penelitian untuk mengetahui gambaran pemberian motivasi kepada terhadap peningkatan produktivitas karyawan, setelah pemberian motivasi dilaksanakan oleh perusahaan. Hasil penelitian menunjukkan manfaat dari pemberian motivasi yang dilaksanakan oleh PT. X secara langsung memberikan hasil yang sangat baik bagi peningkatan produktivitas tenaga kerja. Hal ini dapat dibuktikan dengan perhitungan produktivitas kerja karyawan yang mengalami peningkatan dari tahun 1999 sampai dengan tahun 2002 serta analisis efektivitas pemberian motivasi dalam peningkatan produktivitas kerja karyawan. Keywords: Manajemen Produksi; Produktivitas Karyawan;
Analisis Pengaruh Perputaran Piutang Terhadap Likuiditas Perusahaan Studi Kasus Pada PT. GOODYEAR Indonesia Tbk. dan PT. Gajah Tunggal Tbk. Surya, Tarida Marlin; Nugraha, Achmad Fajar
Jurnal Ilmiah Ranggagading (JIR) Vol 12, No 1 (2012): Jurnal Ilmiah Ranggagading
Publisher : Sekolah Tinggi Ilmu Ekonomi Kesatuan

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The purpose of this study was to determine the effect of receivables turnover on the companys liquidity. Level of liquidity is measured using the current ratio, quick ratio and cash ratio. Data collection techniques used were secondary data obtained in the corner of the Indonesia Stock Exchange in the form of financial statements of companies engaged in the automotive sector from 2005-2009. The method used is descriptive method that aims to explain in a systematic and accurate way the facts and characteristics of the population or certain things that will be studied.The study uses analysis of turnover (ARTO) and liquidity ratios, while the object of research is PT. Goodyear Indonesia Tbk. and PT. Gajah Tunggal Tbk. From these results, PT. Goodyear Indonesia Tbk. during 2005 to 2009 always changed the level of turnover and liquidity level. The highest turnover rate was in 2009 that equals to 12.28 times, while the lowest turnover rate was in 2005 that equals to 7.93 times. The highest level of liquidity ini 2006 of 222.69% while the lowest level of liquidity in the year 2009 amounted to 90.48%. PT. Gajah Tunggal Tbk. changed every year. Receivables turnover rate was highest in 2009 amounting to 11.33 time while the lowest turnover rate in 2005 was 7:56 times. The highest level of liquidity was in the year 2009 amounting to 253.18% while the lowest level of liquidity in 2008 was 147%.
Pengaruh Budaya Asing, Konsep Diri dan Pengetahuan Produk terhadap Keputusan Pembelian Ismaliah, Devi; Surya M, Tarida Marlin
Jurnal Ilmiah Manajemen Kesatuan Vol 7 No 2 (2019): JIMKES Edisi Agustus 2019
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (400.113 KB) | DOI: 10.37641/jimkes.v7i2.226

Abstract

The purpose of this research is to find out the influence of foreign culture, self-concept and product knowledge on purchasing decisions.Based on the results of statistical tests, the regression equation shows the T-table values ​​obtained for variables in Foreign Culture, Self Concepts, Product Knowledge together affect Starbucks purchasing decisions, this can be shown by the f-value of 7.563 which is greater compared to f-table 2.70 and supported by a significance value of 0.000 which is smaller than 0.05, where the variables of Foreign Culture, Self-Concept, and Product Knowledge together have a significant effect on purchasing decisions, Hypothesis 4 is accepted.
Pengaruh Atmosphere, Fasilitas, dan Word Of Mouth Terhadap Minat Menginap Di Hotel Wijaya, Rendy; Manurung, Tarida Marlin Surya; Srihadi, Cecilia V.; Utari, Wulandari Dwi
Jurnal Ilmiah Manajemen Kesatuan Vol 7 No 3 (2019): JIMKES Edisi Desember 2019
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (360.381 KB) | DOI: 10.37641/jimkes.v7i3.285

Abstract

This study aims to analyze the effect of Atmosphere, Facilities, and Word of Mouth on the Interest of the Guests' Stay at Padjadjaran Suites Resort and Convention Hotel Bogor Nirwana Residence. To answer the purpose of the study used multiple regression tests which include simultaneous and partial tests as well as the coefficient of determination test. Determination of the number of samples carried out by the Roscoe technique of 100 guests and then determined as respondents with a purposive sampling technique. The results showed that the atmosphere partially influences the interest in staying guests in hotels, facilities partially influences the interest in staying guests in hotels, and Word of Mouth partially influences the interest in staying guests in hotels, as well as from the results of simultaneous testing or F tests obtained the results of Atmosphere, Facilities and Word of Mouth have a positive effect on Interest in Stay. Whereas in the multiple regression table the Atmosphere variable 0.282 states a score of 0.282, the Facility variable 0.365 states a score of 0.365 and in the Word of Mouth variable 0.663 states a score of 0.663 and an R square value of 0.544 is obtained, which means the dependent variable is influenced by the independent variable of 54, 4% while the remaining 45.6 is influenced by other variables not examined Keywords : atmosphere, facilities, word of mouth, attitude, stay interest
Tinjauan Pengaruh Sistem Akuntansi Penggajian Dan Pengupahan Dalam Mendukung Pengendalian Intern Gaji Dan Upah Pada Hotel Salak The Heritage Roestiono, Harry; Nurfithriyani, Siti; Marlin, Tarida
Jurnal Ilmiah Akuntansi Kesatuan Vol 4 No 1 (2016): JIAKES Edisi April 2016
Publisher : Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (344.782 KB) | DOI: 10.37641/jiakes.v2i1.97

Abstract

The roles of internal control and accounting information system owned by a firm cannot be separated with each other in company’s operating in order to run smoothly and in accordance with the standardised procedures. And so with payroll and payment operating, it takes a proper system to run its activities. Thus, the company will be able to avoid possible risks during transactions. This research is aimed at investigating how the application of payroll system and to determine if the existing system helps the management in controlling its payroll and payment system. This is a descriptive research using primary data such as interviews with management and secondary data. Data are collected using observation technique, interviews and library research. The result concludes that the company has run a proper system in its payroll and thus helped the management to control its payroll and payment system.
Analisis Perencanaan Pembelian Bahan Baku Dalam Kaitannya Dengan Efisiensi Bahan Baku Pada PT. Unitex Efrianti, Desi; Marlin, Tarida; Novia, Jesica
Jurnal Ilmiah Akuntansi Kesatuan Vol 3 No 2 (2015): JIAKES Edisi Agustus 2015
Publisher : Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jiakes.v3i2.850

Abstract

Purchase of raw materials is an important element in a manufacturing company because this function has a responsibility to obtain raw materials with good quantity and quality and in accordance with the requirements. Raw materials are the main source to produce and create finished goods that will be sold by company and make a profit. The production process can only be done when the supply of raw materials available in suficient quantities. The purpose ofthis study was to observe and analyze how the planning of raw materials and how they affect the efficiency ofthe availability of raw materials, as well as to deepen the blowledge of the author regarding the purchase of raw materials and raw material control. In conducting this study, the author make observations directly to the company as well as conduct interviews and analyze the data obtained. The author uses the method of descriptive analysis of qualitative data to analyze the efficiency ofplanning the purchase of raw material availability.Result of this study indicates that PT Unitex Tbk has not applied the calculation methodfor the management ofraw material inventoo. The purchase planning ofraw materials based on the needs of raw materials that can be seen from the orders of the customers. But overall, the purchase planning ofraw materials in PT Unitex is quite eficient on the availability of raw materials. It is shown that the supply of raw materials is never in a state ofzeroand is always in a state ready for production. Keywords: purchase of raw materials, purchase planning, availability of raw materials.