Claim Missing Document
Check
Articles

Found 3 Documents
Search

Dimensi Mutu Pelayanan Kebidanan terhadap Kepuasan Pasien Program Jampersal Herlina Susmaneli; Ani Triana
Jurnal Kesehatan Masyarakat Nasional Vol. 8 No. 8 Mei 2014
Publisher : Faculty of Public Health Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (267.205 KB) | DOI: 10.21109/kesmas.v8i8.414

Abstract

Dalam rangka menurunkan angka kematian ibu dan angka kematian bayi untuk pencapaian Millennium Development Goals, ditetapkan kebijakan bahwa setiap ibu yang melahirkan, biaya persalinannya ditanggung oleh pemerintah melalui Program Jampersal, namun dalam pelaksanaannya masih ditemukan ketidakpuasan pasien terhadap pelayanan kebidanan. Penelitian ini bertujuan untuk menganalisis pengaruh dimensi mutu pelayanan kebidanan terhadap kepuasan pasien program Jampersal meliputi keandalan bidan, ketanggapan bidan, jaminan bidan, empati dan bukti langsung. Penelitian ini dilakukan di RSUD Rokan Hulu dengan populasi semua pengguna Jampersal yaitu sebanyak 92 orang dan pada penelitian ini seluruh populasi dijadikan sampel. Penelitian ini menggunakan desain potong lintang. Pengumpulan data dilakukan dengan data primer dan data sekunder. Dilakukan analisis data yaitu analisis univariat, analisis bivariat (kai kuadrat) dan analisis multivariat (regresi logistik ganda). Proporsi pasien program Jampersal yang memiliki kepuasan terhadap mutu pelayanan kebidanan sebanyak 67 orang (72,8%) dari 92 sampel. Variabel independen dengan hubungan yang signifikan dengan kepuasan pasien program Jampersal adalah variabel bukti langsung dengan nilai p < 0,05 (0,003).In order to reduce maternal mortality rate and infant mortality rate, in achieving the Millennium Development Goals set policy, that every mother who gave birth, her labor costs borne by the government through assurance of delivery program, but in practice still found dissatisfaction of patients to obstetric care. This study aimed to analyze the influence of the quality dimensions of midwifery care on patient satisfaction assurance of delivery program include reliability midwife, responsiveness midwife, assurance midwife, and direct tangible. This study was conducted in Rokan Hulu District General Hospital with a population assurance of delivery all users and as many as 92 people on the entire study population sampled. This study used a cross sectional design. The data was collected primary data and secondary data. Data analysis is performed univariate, bivariate analysis (chisquare) and multivariate analysis (Multiple Logistic Regression). The proportion of patients who had an assurance of delivery program satisfaction with the quality of obstetric care by 72.8%. Independent variables with significant association with patient satisfaction assurance of delivery is a concrete manifestation of variables with p value < 0.05 (0.003). 
EVALUASI PROGRAM PENGENDALIAN PENYAKIT DEMAM BERDARAH DENGUE (P2DBD) Herlina Susmaneli; Marni Yuliastri; Ulfa Khaira Auzar
Al Tamimi Kesmas: Jurnal Ilmu Kesehatan Masyarakat (Journal of Public Health Sciences) Vol 10 No 1 (2021): Al-Tamimi Kesmas: Jurnal Ilmu Kesehatan Masyarakat (Journal of Public Health Sci
Publisher : STIKes Al-Insyirah Pekanbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35328/kesmas.v10i1.1057

Abstract

Dengue hemorrhagic fever is a disease severe health problems. Based on the Pekanbaru city health office profile, in 2017 the highest dengue mortality cases were at the puskesmas lima puluh cities in Pekanbaru with a mortality rate of 3.4%, The purpose of this study is generally to obtain information about the implementation of monitoring and evaluation of DHF control programs, with variable periodic larvae, epidemiological investigations, counseling and fogging. The type of research used is descriptive qualitative. With the number of informants 5. From the results of this study there are successes in monitoring of mosquito larvae that are in accordance with standard operating procedures, and there are several programs that have not been monitored, namely epidemiological investigation programs lack of coordination and slow case reports, less scheduled counseling, monitoring is only carried out for fogging officers for fogging only from the health department and seen from the results of evaluation of periodic larvae checks that meet national standards of 95% evaluation of epidemiological investigations that are not in accordance with the number of dengue cases, evaluation of counseling seen from the number of DHF counseling a year conducted 9 times, fogging evaluation which was only done 1 cycle so that the success of fogging was not standardized. Keywords: DHF control program, evaluation
Pengelolaan Obat di Unit Farmasi RSUD Tengku Sulung Andi Neneng; Herlina Susmaneli; Kiswanto Kiswanto; Mitra Mitra; Herniwanti Herniwanti
Jurnal Ilmiah Universitas Batanghari Jambi Vol 24, No 1 (2024): Februari
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v24i1.4615

Abstract

Pharmaceutical service is a direct and responsible service to patients related to pharmaceutical preparations with the intention of achieving definite results to improve the quality of life of patients. The purpose of this study was to obtain in-depth information on drug management in the Pharmacy Unit of RSUD Tengku Sulung. The research method used descriptive qualitative with purposive sampling with the number of informants 7 people. Data collection through in-depth interviews, direct observation and document review using content analysis. The results, on the input component obtained information that the lack of human resources, facilities and infrastructure are inadequate and there is no depot and SIM RS. Policies have been made in the form of Drug Management Guidelines in the Pharmacy Unit. In the process component, information is obtained that selection is based on the hospital formulary and national formulary, planning using the combination method, procurement using e-catalog and direct purchase, receipt is carried out by checking and adjusting the order letter, order invoice, and the drug received, storage based on dosage form, classification of types of drugs, medical devices, B3 and arranged alphabetically with the FIFO and FEFO systems, distribution using individual prescribing and Floor Stock systems, deletion is carried out by involving third parties, control is carried out by controlling drug inventory and quality, administration based on recording, reporting and financial administration. The output component obtained by the availability of drugs is still not effective and efficient. In conclusion, the pharmaceutical supply management system in the Pharmacy unit of RSUD Tengku Sulung is not in accordance with the established standards. Suggestions, the need for additional human resources, the fulfillment of infrastructure such as depot procurement and SIMRS, monitoring and evaluation, improved communication during drug selection and budget planning in the fulfillment of facilities and infrastructure.