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All Journal Journal of Secretary and Business Administration Records Management System Journal
Mamun Sutisna
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Arts Humanities Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences

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Eksplorasi Faktor yang Mempengaruhi Loyalitas Konsumen Ojek Online Mohammad Rizal Gaffar; Mamun Sutisna
Jurnal Sekretaris dan Administrasi Bisnis Vol 4 No 1 (2020): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (323.854 KB) | DOI: 10.31104/jsab.v4i1.164

Abstract

Ojek Online is a motorbike based public transportation application. Gojek and Grab is the top ojek online in Indonesia. There are still many local startups in the ojek online business such as Ladyjek, Blu-jek, and Motorcycle taxi. They are unable to compete because their rates are less competitive. This is because the capital owned is not too big to do the "burning money" like other startups. A model is needed to analyze what factors affect passenger using ojek online services. So, we hope local startups can compete with their innovation based on needs from consumer which will be analyzed in this research. There have been several studies that have examined the behavior of users of public transportation services, both of conventional and online transportation, which is currently booming. However, the author has not found a detailed study observing what factors influence the behavior of ojek online’s users. Therefore, the authors develop a model that integrates variables which include overall service indicators not only the application but also overall aspects like the driver and usefulness of the services. In this study a set of questionnaire was distributed and used to measure the model and data taken as many as 200 samples. Partial Least Square is used to analyze the data that has been taken. The measurement results show the model has a predictive power that is good enough to measure customer loyalty from ojek online user and all hypotheses are accepted.
DEVELOPMENT OF ELECTRONIC APPLICATIONS BASED ON MICROSOFT ACCESS IN KOPERASI INTI BANDUNG Dessi Hartini; Maya Setiawardani; Mamun Sutisna
Records Management System Journal Vol. 1 No. 1 (2022): Applied Records Management System
Publisher : Ebiz Prima Nusa

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Abstract

The Electronic Archiving Application applied in the Human Resources section of the INTI Cooperative is a crucial part in managing records because it is responsible for storing transaction records, legalities and employee data. Archives are the most basic and most important thing in administrative activities because archives have data information stored in them that is done. Archives Management In the Human Resources Cooperative INTI Bandung still uses the manual method. Manual archives are said to be ineffective because there is a risk of damage or loss of archives that still have use value. Based on the archive management phenomenon that occurred at the INTI Cooperative, the solution that was deemed appropriate was to design and create an electronic archival information system that aims to assist INTI Cooperatives in managing archives. Making Electronic Archive Applications is assisted by using the Microsoft Access system because it is simple and easy to use.
Co-Authors Dessi Hartini Maya Setiawardani Mohammad Rizal Gaffar