Iwan Sutrisna
Master of Management Student, Universitas Narotama, Department of Management and Business

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The Effect of Competency, Organizational Culture, and Motivation on The Performance of Functional Officers of Surabaya Tanjung Perak Customs Office Iwan Sutrisna; Joko Suyono; Arasy Alimudin
IJEBD (International Journal of Entrepreneurship and Business Development) Vol 3 No 1 (2019): September 2019
Publisher : LPPM of NAROTAMA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (334.988 KB) | DOI: 10.29138/ijebd.v3i1.949

Abstract

Purpose: The objectives of this study is to analyse the effect of competency, organizational culture, and motivation on the performance of functional officers of Surabaya Tanjung Perak Customs Office. Design/methodology/approach: The data analysis technique used was multiple regression analysis. Findings: Employee competency is reflected in performance, good competency creates good performance. Research limitations/implications: The population in this study was 38 functional officers of Surabaya Tanjung Perak Customs Office. Practical implications: 1) competency affects the performance of functional officers of Surabaya Tanjung Perak Customs Office, 2) organizational culture affects the performance of functional officers of Surabaya Tanjung Perak Customs Office, 3) motivation affects the performance of functional officers of Surabaya Tanjung Perak Customs Office, 4) competency, organizational culture and motivation affect the performance of functional officers of Surabaya Tanjung Perak Customs Office.