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MICRO, SMALL AND MEDIUM ENTERPRISES SERVICE AT INVESTMENT AND ONE-STOPINTEGRATED SERVICES OFFICE MANADO CITY Chyntia Maria Siwi; Jeane Mantiri; Thiar Sitorus
International Journal of Social Science Vol. 1 No. 4: December 2021
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/ijss.v1i4.717

Abstract

This study aimstodescribe, micro, smalland medium businesslicensingservices in theinvestmentofficeandone-stop integratedservice in Manado City. This study uses a qualitativeapproach, with data collectiontechniquesnamelyobservation, documentation,and semi-structuredinterviews. The results of the research show that 1) Regarding the process of coordinating the management of business licenses, the community does not yet know about the mechanism for managing business permits, so seeing the targets to be achieved can be said to be not optimal because, in the process of obtaining permits, people still find it difficult. 2) Regarding the management of the completion of service activities to the community related to how long the process of completing a business license, it can be seen that it is still not per the Operational Standards applied at the One-Stop Integrated Service and InvestmentService because the process of making a business license takes a long time.