This study aimstodescribe, micro, smalland medium businesslicensingservices in theinvestmentofficeandone-stop integratedservice in Manado City. This study uses a qualitativeapproach, with data collectiontechniquesnamelyobservation, documentation,and semi-structuredinterviews. The results of the research show that 1) Regarding the process of coordinating the management of business licenses, the community does not yet know about the mechanism for managing business permits, so seeing the targets to be achieved can be said to be not optimal because, in the process of obtaining permits, people still find it difficult. 2) Regarding the management of the completion of service activities to the community related to how long the process of completing a business license, it can be seen that it is still not per the Operational Standards applied at the One-Stop Integrated Service and InvestmentService because the process of making a business license takes a long time.