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All Journal ULUL ALBAB Jurnal Ilmiah Manajemen Publik dan Kebijakan Sosial Innovation Business Management and Accounting Journal ORGANIZE: Journal of Economics, Management and Finance
Binti Mutafarida
Institut Agama Islam Negeri Kediri
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences

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ISLAMIC BANK CUSTOMER LOYALTY: An Analysis of Griffin's Theory and Relevant Research Rokhmat Subagiyo; Binti Mutafarida; Binti Nur Asiyah; Jusuf Bachtiar; Fauzan Fauzan
ULUL ALBAB Jurnal Studi Islam Vol 23, No 1 (2022): Islamic Law and Economic
Publisher : Universitas Islam Negeri Maulana Malik Ibrahim Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18860/ua.v23i1.15892

Abstract

The study discusses the indicator of customer loyalty of Islamic banks according to Griffin's perspective and several relevant studies. The problems solved in this study are 1) what is the indicator of customer loyalty of Islamic banks according to Griffin? 2) what is the indicator of customer loyalty of Islamic banks according to some relevant studies? and 3) how is the comparison of Islamic bank customer loyalty indicators according to Griffin and other relevant studies? Based on the theoretical assumption, a customer is considered loyal if he/she makes regular purchase in a certain time interval. This study utilizes descriptive qualitative research with a library research approach. Deduction and comparative are done in analysis technique. Griffin’s theory focuses on behavioral and attitudinal approach. Meanwhile, other relevant research studies emphasize more on physical things, the availability of banking facilities and infrastructure. They also classified the loyalty into affective, conative, and action loyalty. There is a difference in Griffin’s theory and other studies, that customer loyalty is influenced by maqâsid al-sharî'ah. It means that the customer loyalty is determined by satisfactory level referring to sharia values.
Analisis Komparatif Pemikiran Pembangunan Ekonomi Islam KH. Ma’ruf Amin Dan Adiwarman Azwar Karim Khairul Wahid; Binti Mutafarida; Andriani
ORGANIZE: Journal of Economics, Management and Finance Vol. 2 No. 1 (2023)
Publisher : Perkumpulan Dosen Fakultas Agama Islam Indramayu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (529.349 KB) | DOI: 10.58355/organize.v2i1.6

Abstract

Penelitian ini adalah penelitian kepustakaan (library research) dengan data dan analisa kualitatif dengan deskripsi dan analisa objek penelitian dengan membaca dan menelaah karya tokoh atau pemikiran tokoh serta sumber lain yang berkaitan dengan topik, yang kemudian dianalisa dan diambil ringkasan. Penelitian ini menerapkan konten analisa dengan cara mengkomparasi. Selanjutnya, berhubungan pemikiran pembangunan ekonomi islam yang dicetus oleh KH. Ma’ruf Amin mempunyai tiga pandangan (ekonomi keadilan, ekonomi keumatan dan ekonomi berkemandirian). Selain itu upaya pemberian jalan masuk modal, peningkatan kompetensi dan kapabilitas, serta perluasan jalan masuk pasar. Sedangkan Adiwarman Azwar Karim mengamati suatu pembangunan ekonomi islam menekankan prinsip tauhid sebagai kunci dari pembangunan, Selanjutnya beliau menekankan pada prinsip keadilan agar dapat menjadikan tatanan masyarakat yang adil dan sejahtera, mensupport kompetisi sehat dan keadilan, serta berperan aktif dalam perekonomian global dan regional dengan bergantung pada kecakapan serta potensi bangsa.Tapi penekanan dan cara-cara yang dilakukan oleh kedua tokoh memiliki perbedaan. Secara substansi pemikiran kedua tokoh tersebut relevan dengan cita-cita pembangunan ekonomi di Indonesia. Di Indonesia pembangunan yang dilakukan dengan berdasar pada landasan dasar negara ialah pancasila.
Digital Transformation and Survival Strategies MSMEs during the Pandemic: Evidence East Java Indonesia Sri Anugrah Natalina; Binti Mutafarida
Innovation Business Management and Accounting Journal Vol. 2 No. 1 (2023): January - March
Publisher : Mahameru Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56070/ibmaj.v2i1.29

Abstract

As a form of digital transformation for businesses that can survive for MSMEs during this pandemic, MSMEs in East Java are considered to also adapt to this digital transformation. The concept of the National Economic Recovery is that the government provides support incentives for MSMEs to be able to survive during the pandemic. This study will be researched and discussed using qualitative descriptive methods. The samples in this study used purposive sampling techniques with a total of 100 respondents, which matched the criteria in the study. Respondent criteria are MSME actors who have existed before the pandemic and continue to survive during the pandemic. This success shows that the majority of MSMEs in East Java has implemented a survival strategy for the industrial landscape so that it shows growth. The growth of MSMEs is derived from the concept of adaptability of this survival strategy and the implementation of the National Economic Recovery so that there is a stimulus from the government for MSMEs.
Kajian Pengembangan Desa Wisata Berbasis Komunitas Di Desa Sidorejo Kabupaten Kediri Trimurti Ningtyas; Binti Mutafarida; Indah Rahayu Puspitasari
Jurnal ilmiah Manajemen Publik dan Kebijakan Sosial Vol 6 No 2 (2022): Jurnal Ilmiah Manajemen Publik dan Kebijakan Sosial
Publisher : Universitas Dr. Soetomo Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25139/jmnegara.v6i2.5121

Abstract

This article discusses a form of village development planning in the field of tourism. This study on the development of a tourist village has become an important part of the government's efforts to increase the village's economic independence. The existence of a village fund program from the government can be utilized as part of the first source of funding for the development of tourism villages in Sidorejo Village, Kediri Regency. This research uses the CBR (Community Based Research) method so that people's participation in the community can be seen clearly. This study illustrates that socialization and deliberation as a form of community action. The socialization was carried out by involving officials and communities in Sidorejo Village. While deliberations are held with the apparatus to bridge the wishes of the people of Sidorejo Village. The end result is that the community is involved starting from the village tourism development planning process, namely in mapping village land that will be used, physical development planning and funding, as well as operational concepts ranging from the allocation of Micro, Small and Medium Enterprises (MSMEs) to the procurement of the informal economy sector such as parking lots and motorcycle taxis. There is community participation as evidence that the results of this study can be followed up for the process of further policy formulation which is to determine the budget plan of the village government in the following year with the priority of developing tourist villages in Sidorejo Village, Kediri Regency.
Co-Authors Andriani Binti Nur Asiyah Fauzan Fauzan Indah Rahayu Puspitasari Jusuf Bachtiar Khairul Wahid Rokhmat Subagiyo Sri Anugrah Natalina Trimurti Ningtyas