Article Per Year (5 Year)
p-Index From 2019 - 2024
0.23
P-Index
This Author published in this journals
All Journal JURIKOM (Jurnal Riset Komputer)
Nurhalisa Sakir
STMIK Borneo Internasional, Balikpapan
Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Penerapan Metode Pieces Framework Sebagai Evaluasi Tingkat Kepuasan Pengguna Aplikasi Seabank di Balikpapan Nurhalisa Sakir; Joy Nashar Utama Jaya; Nuorma Wahyuni
JURIKOM (Jurnal Riset Komputer) Vol 9, No 2 (2022): April 2022
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/jurikom.v9i2.4047

Abstract

SeaBank is a digital banking application that helps the people of Balikpapan carry out financial activities ranging from saving to payments anytime, anywhere via mobile phones. SeaBank's first product was a savings account. This makes it easy to manage your daily financial activities and provides savings in accounts with high interest rates. The SeaBank application can be installed on smartphones such as Android and iOS. Just connect to the internet and access SeaBank and you are ready in minutes. The SeaBank application has many menus, including: The SeaBank application needs to identify problems to find out how satisfied users are with the SeaBank application. One of the evaluation methods is the PIECES method (performance, information, economy, control, efficiency, service). You can determine user satisfaction for each domain based on the PIECES method, which consists of performance, information, economy, control, efficiency, and service in measuring user satisfaction for SeaBank applications. Equal performance. A value of 4.36 receives a value of 4.28, the economy receives a value of 4.35, controlling a value of 4.34, streamlining a value of 4.31 and services of a value of 4.22. So that the average value obtained is 4.31, it can be categorized as satisfied users. The SeaBank application plays a big role in increasing user satisfaction for the SeaBank application and provides satisfaction and positive feedback to application users
Co-Authors Joy Nashar Utama Jaya Nuorma Wahyuni