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Yulhaslinda, Yulhaslinda
Akpar Paramitha Bukittinggi
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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Journal : Menara Ilmu

 1 
PENGARUH KOMITMEN ORGANISASI TERHADAP KINERJA KARYAWAN ROYAL DENAI HOTEL BUKITTINGGI SE, MM, YULHASLINDA
Menara Ilmu Vol 12, No 2 (2018): Jurnal Menara Ilmu Januari 2018 Jilid 2
Publisher : LPPM Universitas Muhammadiyah Sumatera Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/mi.v12i2.514

Abstract

Denai Hotel Bukittinggi. The purpose of this study was to find the influence of organizationalcommitment to employee performance Royal Denai Hotel Bukittinggi. The population in thisstudy were all employees of Royal Denai Hotel Bukittinggi as many as 58 people. Sampling inthis study conducted by census. The analytical tool used by using structural equation modelPartial Least Square (PLS) .From the results of the analysis found that the relationshipbetween organizational commitment has a positive relationship with the performance of 0626,organizational commitment is a variable that needs to be improved to achieve the performanceof employees in order to provide services prima on a Royal Denai Hotel Bukittinggi. Based onthe results of this study in an effort to improve employee performance. Leaders and employeesof Royal Denai Hotel Bukittinggi can do and enhance the organizational commitment(affective, normative, continue1) which aims to reduce turover with employees so as to createa good working atmosphere and instill a sense of belonging to the company.Keywords: Organizational, Commitment, Employee, Performance
PENGARUH KOMITMEN ORGANISASI TERHADAP KINERJA KARYAWAN ROYAL DENAI HOTEL BUKITTINGGI YULHASLINDA SE, MM
Menara Ilmu Vol 12, No 2 (2018): Vol. XII No. 2 Januari 2018
Publisher : LPPM Universitas Muhammadiyah Sumatera Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/mi.v12i2.514

Abstract

Denai Hotel Bukittinggi. The purpose of this study was to find the influence of organizationalcommitment to employee performance Royal Denai Hotel Bukittinggi. The population in thisstudy were all employees of Royal Denai Hotel Bukittinggi as many as 58 people. Sampling inthis study conducted by census. The analytical tool used by using structural equation modelPartial Least Square (PLS) .From the results of the analysis found that the relationshipbetween organizational commitment has a positive relationship with the performance of 0626,organizational commitment is a variable that needs to be improved to achieve the performanceof employees in order to provide services prima on a Royal Denai Hotel Bukittinggi. Based onthe results of this study in an effort to improve employee performance. Leaders and employeesof Royal Denai Hotel Bukittinggi can do and enhance the organizational commitment(affective, normative, continue1) which aims to reduce turover with employees so as to createa good working atmosphere and instill a sense of belonging to the company.Keywords: Organizational, Commitment, Employee, Performance
STRATEGI PENINGKATAN KINERJA RECEPTIONIS DALAM PELAYANAN TAMU DINUANSA MANINJAU RESORT HOTEL Yulhaslinda Yulhaslinda
Menara Ilmu Vol 13, No 10 (2019): Vol. XIII No. 10 Oktober 2019
Publisher : LPPM Universitas Muhammadiyah Sumatera Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31869/mi.v13i10.1630

Abstract

Abstrak: Industri pariwisata saat ini sangat penting peranannya baik bagi pemerintah yaitu untuk mendukung devisa negara maupun bagi masyarakat, karena para ahli adalah pakar pariwisata yang relatif dibutuhkan bagi industri pariwisata dalam mendukung pariwisata itu sendiri. Dengan banyaknya kunjungan wisatawan baik domestik maupun mancanegara, maka banyak peluang bisnis terbuka yang bergerak di bidang pariwisata seperti penginapan atau hotel. Aliran kunjungan wisata mengembira selalu mendukung promosi, demikian juga dengan hotel, restoran dan bisnis transportasi wisata dan bisnis lain yang mendukung sektor pariwisata juga mengalami kemajuan yang sangat baik. Secara umum, semua hotel, terutama hotel bintang satu hingga berlian bintang lima memiliki prinsip dasar yang sama dalam melayani tamunya yang sopan, ramah dan penuh perhatian. Tiga prinsip dasar melayani tamu ini tidak dapat dipisahkan dan telah terbukti menjadi kunci keberhasilan layanan yang memuaskan di sebuah hotel di tamunya. Salah satu bagian yang membutuhkan sumber daya manusia yang berkualitas yang dapat diandalkan, akurat, gesit dan memiliki kemampuan untuk menangani dan memberikan layanan kepada para tamu adalah bagian penerimaan (Reception), yang merupakan salah satu bagian dari bagian front office (Front Office). Kata Kunci: Resepsionis, Karyawan.
Co-Authors Rika Andriani