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Yulhaslinda, Yulhaslinda
Akpar Paramitha Bukittinggi
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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PENGARUH KOMITMEN ORGANISASI TERHADAP KINERJA KARYAWAN ROYAL DENAI HOTEL BUKITTINGGI SE, MM, YULHASLINDA
Menara Ilmu Vol 12, No 2 (2018): Jurnal Menara Ilmu Januari 2018 Jilid 2
Publisher : LPPM Universitas Muhammadiyah Sumatera Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/mi.v12i2.514

Abstract

Denai Hotel Bukittinggi. The purpose of this study was to find the influence of organizationalcommitment to employee performance Royal Denai Hotel Bukittinggi. The population in thisstudy were all employees of Royal Denai Hotel Bukittinggi as many as 58 people. Sampling inthis study conducted by census. The analytical tool used by using structural equation modelPartial Least Square (PLS) .From the results of the analysis found that the relationshipbetween organizational commitment has a positive relationship with the performance of 0626,organizational commitment is a variable that needs to be improved to achieve the performanceof employees in order to provide services prima on a Royal Denai Hotel Bukittinggi. Based onthe results of this study in an effort to improve employee performance. Leaders and employeesof Royal Denai Hotel Bukittinggi can do and enhance the organizational commitment(affective, normative, continue1) which aims to reduce turover with employees so as to createa good working atmosphere and instill a sense of belonging to the company.Keywords: Organizational, Commitment, Employee, Performance
PENGARUH KOMITMEN ORGANISASI TERHADAP KINERJA KARYAWAN ROYAL DENAI HOTEL BUKITTINGGI YULHASLINDA SE, MM
Menara Ilmu Vol 12, No 2 (2018): Vol. XII No. 2 Januari 2018
Publisher : LPPM Universitas Muhammadiyah Sumatera Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/mi.v12i2.514

Abstract

Denai Hotel Bukittinggi. The purpose of this study was to find the influence of organizationalcommitment to employee performance Royal Denai Hotel Bukittinggi. The population in thisstudy were all employees of Royal Denai Hotel Bukittinggi as many as 58 people. Sampling inthis study conducted by census. The analytical tool used by using structural equation modelPartial Least Square (PLS) .From the results of the analysis found that the relationshipbetween organizational commitment has a positive relationship with the performance of 0626,organizational commitment is a variable that needs to be improved to achieve the performanceof employees in order to provide services prima on a Royal Denai Hotel Bukittinggi. Based onthe results of this study in an effort to improve employee performance. Leaders and employeesof Royal Denai Hotel Bukittinggi can do and enhance the organizational commitment(affective, normative, continue1) which aims to reduce turover with employees so as to createa good working atmosphere and instill a sense of belonging to the company.Keywords: Organizational, Commitment, Employee, Performance
STRATEGI PENINGKATAN KINERJA RECEPTIONIS DALAM PELAYANAN TAMU DINUANSA MANINJAU RESORT HOTEL Yulhaslinda Yulhaslinda
Menara Ilmu Vol 13, No 10 (2019): Vol. XIII No. 10 Oktober 2019
Publisher : LPPM Universitas Muhammadiyah Sumatera Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31869/mi.v13i10.1630

Abstract

Abstrak: Industri pariwisata saat ini sangat penting peranannya baik bagi pemerintah yaitu untuk mendukung devisa negara maupun bagi masyarakat, karena para ahli adalah pakar pariwisata yang relatif dibutuhkan bagi industri pariwisata dalam mendukung pariwisata itu sendiri. Dengan banyaknya kunjungan wisatawan baik domestik maupun mancanegara, maka banyak peluang bisnis terbuka yang bergerak di bidang pariwisata seperti penginapan atau hotel. Aliran kunjungan wisata mengembira selalu mendukung promosi, demikian juga dengan hotel, restoran dan bisnis transportasi wisata dan bisnis lain yang mendukung sektor pariwisata juga mengalami kemajuan yang sangat baik. Secara umum, semua hotel, terutama hotel bintang satu hingga berlian bintang lima memiliki prinsip dasar yang sama dalam melayani tamunya yang sopan, ramah dan penuh perhatian. Tiga prinsip dasar melayani tamu ini tidak dapat dipisahkan dan telah terbukti menjadi kunci keberhasilan layanan yang memuaskan di sebuah hotel di tamunya. Salah satu bagian yang membutuhkan sumber daya manusia yang berkualitas yang dapat diandalkan, akurat, gesit dan memiliki kemampuan untuk menangani dan memberikan layanan kepada para tamu adalah bagian penerimaan (Reception), yang merupakan salah satu bagian dari bagian front office (Front Office). Kata Kunci: Resepsionis, Karyawan.
PENGARUH MANAJEMEN PROSES TERHADAP KUALITAS PELAYANAN DI HOTEL BUNDA BUKITTINGGI Yulhaslinda Yulhaslinda; Rika Andriani
Ensiklopedia Sosial Review Vol 4, No 2 (2022): Volume 4 No 2 Juni 2022
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/esr.v4i2.1168

Abstract

This research aims to analyze the quality of service at Bunda Bukittinggi hotel in terms of management. The number of population in this study is all employees at Bunda Bukittinggi Hotel, both contract employees and permanent employees, which amounts to 31 employees. Then the sample in this study is the entire population using the census method which means the entire population becomes a sample. Then conducted a research instrument test with a validity test and reliability test. Before the double linear regression test, a classic assumption test was conducted with a test of normality, linearity, multicollinearity and so on. From the results of the double linear regression test, the results were obtained that management variables had a positive and significant influence on the Quality of Service at Bunda Bukittinggi Hotel.
PENERAPAN STANDAR OPERASIONAL PROSEDUR PEMBERSIHAN KAMAR TAMU DI HOTEL PUSAKO BUKITTINGGI Yulhaslinda Yulhaslinda
Ensiklopedia of Journal Vol 4, No 1 (2021): Vol 4 No. 1 Edisi 2 Oktober 2021
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (376.453 KB) | DOI: 10.33559/eoj.v3i5.992

Abstract

The purpose of this study is to find out how the Standard Operating Procedures for cleaning guest rooms at Hotel Pusako Bukittinggi, the authors conducted research in the field of Housekeeping, especially in the room attendant section. and it can be concluded that Hotel Pusako especially the room attendant has implemented Standard Operating Procedures in cleaning guest rooms.
Co-Authors Rika Andriani