Remina Sinaga
Faculty of Economic and Business Universitas HKBP Nommensen Medan

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THE EFFECT OF E-GOVERNMENT ON IMPROVING THE QUALITY OF POPULATION ADMINISTRATION SERVICES IN THE SERVICES POPULATION AND CIVIL REGISTRATION OF MEDAN CITY Pantas H Silaban; Arlinton Nainggolan; Remina Sinaga; Priska Maria Gultom; Hamonangan Simamora
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology Vol. 1 No. 5 (2022): APRIL
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v1i5.28

Abstract

Based on the observations of researchers at the Department of Population and Civil Registration of Medan City, it was found that the implementation of e-government is still less attractive to some people in Medan City in managing and administering population documents. This problem is thought to be caused by the lack of knowledge and public participation in how to use the new system or e-government, so that people are less enthusiastic in carrying out online-based services or e-government. The object of research in this study is the effect of e-government on improving the quality of population administration services at the Department of Population and Civil Registration of Medan City.The research method used in this study is to use a systematic review to examine the unpreparedness of human resources (HR) for technological acceleration, while Pickering discusses the benefits of systematic reviews in research, especially for those who are completing a doctoral program. The research begins by setting search keywords, then searching data through a predetermined search engine application.The results of the research at the Medan City Population and Civil Registration Office found obstacles, namely the lack of public knowledge regarding how to use the e-government system in the service process, and the lack of community participation in using the e-government system at the Medan City Population and Civil Registration Service. Efforts need to be made to overcome these obstacles, namely by regularly communicating or socializing related to the procedures for using the e-government system and must convince the public that e-government can facilitate service activities. The conclusion that can be drawn.
THE ROLE OF SOCIAL MEDIA AS A MEANS OF TOURISM PROMOTION IN NORTH SUMATRA PROVINCE Pantas H Silaban; Arlinton Nainggolan; Remina Sinaga; Priska Maria Gultom; Hamonangan Simamora
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology Vol. 1 No. 6 (2022): MAY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v1i6.30

Abstract

This study aims to determine the forms of promotion on social media of the Tourism Office as a means of increasing tourists, to find out the obstacles experienced by the North Sumatra Province Tourism Office in promoting tourism in North Sumatra Province, to find out the success rate of the Tourism Office in promoting tourism in Sumatra Province. North by using social media. This research is an exploratory research, namely research conducted to explore data and information on new topics or issues aimed at deepening or further research. The purpose of the research is to formulate more accurate questions that will be answered in further research or later research. The results of the research found by researchers are forms of promotion in the form of advertising, sale promotion, publicity, promotion through social media. Promotion through social media creates trust for consumers because there are many testimonials and comments that are useful for users to find out more information. The level of success, seen from the large number of tourists who come and can be seen from how much enthusiasm is given by the community, or how much impression is left by the community on the social media network, the success rate of promotion using social media was successful. Promotion through social media creates trust for consumers because there are many testimonials and comments that are useful for users to find out more information. The level of success, seen from the large number of tourists who come and can be seen from how much enthusiasm is given by the community, or how much impression is left by the community on the social media network, the success rate of promotion using social media was successful. Promotion through social media creates trust for consumers because there are many testimonials and comments that are useful for users to find out more information. The level of success, seen from the large number of tourists who come and can be seen from how much enthusiasm is given by the community, or how much impression is left by the community on the social media network, the success rate of promotion using social media was successful.