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IMPLEMENTASI KEBIJAKAN PELAYANAN ADMINISTRASI TERPADU KECAMATAN DI KECAMATAN KLUET UTARA KABUPATEN ACEH SELATAN PROVINSI ACEH Aris Maulida Monkuba; Kusworo; Yudi Rusfiana
VISIONER : Jurnal Pemerintahan Daerah di Indonesia Vol 12 No 4 (2020): Visioner: Jurnal Pemerintahan Daerah di Indonesia
Publisher : Alqaprint Jatinangor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (352.607 KB) | DOI: 10.54783/jv.v12i4.337

Abstract

Berdasarkan Peraturan Menteri Dalam Negeri Nomor 4 Tahun 2010 tentang Pedoman Pelayanan Administrasi Terpadu Kecamatan. Sesuai dengan peraturan tersebut Kecamatan Kluet Utara Kabupaten Aceh Selatan menggunakan program PATEN dalam hal pelayanan publiknya. Penelitian ini menggunakan metode penelitian kualitatif deskriptif dengan menggunakan teori Implementasi Kebijakan menurut Edwards III dan analisis SWOT serta litmus test. Kemudian pengumpulan data dalam penelitian ini melalui observasi, wawancara dan dokumentasi dengan teknik analisis reduksi data, displai data dan verification. Hasil penelitian menyimpulkan bahwa Implementasi Kebijakan Pelayanan Administrasi Terpadu Kecamatan di Kecamatan Kluet Utara Kabupaten Aceh Selatan belum dapat implementasikan dengan baik karena 1) masih kurangnya komunikasi dalam pelaksanaan paten terlihat belum semua masyarakat mendapatkan sosialisasi 2) kurangnya kompetensi sumber daya dikarenakan masih terdapat beberapa pegawai yang belum mengikuti pelatihan 3) kurangnya sarana dan prasarana dan pada aspek struktur birokrasi sudah dapat dikatakan baik dilihat adanya SOP dan Fragmentasi yang jelas. Kemudian terdapat beberapa faktor internal yang memengaruhi implementasi kebijakan PATEN di kecamatan Kluet Utara, yaituperaturan, komitmen, koordinasi, sarana dan prasarana, anggaran dan sumber daya aparatur dan beberapa faktor eksternal, yaitu dukungan dan kerja sama, partisipasi dan kerja sama, partisipasi kepala desa, perkembangan teknologi dan informasi. kemudian terdapat beberapa usulan strategi berdasarkan analisis SWOT dan litmus test antara lain: 1) meningkatkan komitmen Pemerintah Kecamatan dalam melaksanakan PATEN, 2)mengoptimalkan fungsi pegawai yang ada untuk melaksanakan tugas PATEN, 3) meningkatkan sarana dan prasarana pelaksanaan Pelayanan Administrasi Terpadu Kecamatan, serta 4) melaksanakan program jemput bola untuk mengatasi permasalahan jauhnya letak pusat pemerintahan Kecamatan Kluet Utara dari beberapa desa.
AKTUALISASI SISTEM PERTAHANAN RAKYAT SEMESTA (SISHANTA) DAN DINAMIKA POTENSI ANCAMAN Yudi Rusfiana
Moderat : Jurnal Ilmiah Ilmu Pemerintahan Vol 7 No 3 (2021): Agustus 2021
Publisher : Program Studi Ilmu Pemerintahan FISIP Universitas Galuh

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (270.519 KB) | DOI: 10.25157/moderat.v7i3.2482

Abstract

Sishanta can be actualized in the face of all the dynamics of potential threats to national defense that are rapidly developing in line with the development of the strategic environment that can create threats that are not only military threats, but also non-military ones. Threats are not only traditional but also non-traditional. The formation of a reserve component (komcad) as an element of non-military defense forces, is functioned to assist the main component (computing) of national defense (TNI). The reserve component is a solution to deal with potential military threats in the context of the fifth and even sixth generation wars that are non-military. Furthermore, state defense in this case is useful as the main teaching material given to members of the state defense reserve component so that through this effort Sishanta as a state defense system can be actualized. Because the involvement of citizens in the effort to defend the country is part of the responsibility of citizens. This responsibility is impliedly mandated by the constitution, as well as Law no. 3 of 2002 on National Defense. With the aim of maintaining the survival of the nation and state.
Kualitas Layanan Online Berbasis Whatsapp dalam Pelayanan Administrasi Kependudukan Elen Lian; Megandaru Widhi Kawuryan; Yudi Rusfiana
Public Service and Governance Journal Vol. 4 No. 1 (2023): Januari: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v4i1.752

Abstract

The research focused on the quality of whatsapp-based online services in population administration services in kupang city. The purpose of this study is to explain the implementation and quality model of whatsapp-based online services in population administration services. The theory used is the theory of online service quality proposed by parasurahman with the variables of efficiency, fullfilment, system availability, privacy. The research design used qualitative research with a descriptive approach. The results showed that the implementation of quality whatsapp-based online services was seen from service efficiency, ease of access and a simple mechanism; fullfilment, a fast and free service period; system availability, the internet network support; and privacy, the end-to-end encrypted whatsapp. The obstacle is there are no regulations, infrastructure facilities are still limited, just using one smartphone for one service where the smartphone capacity is limited for document transactions. Then there is still a lack of government socialization. Therefore, the model that needs to be carried out by the population and civil registry office of kupang city is to make a regulation for the mayor of kupang. It is necessary for the government to be responsible for providing computers for whatsapp online, and conducting wider socialization to the public.