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Implementasi Model Delone and Mclean untuk Analisa Kepuasan Pengguna Aplikasi myIndihome Dwi Atmoko
Jurnal Accounting Information System (AIMS) Vol. 3 No. 1 (2020)
Publisher : Universitas Ma'soem

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/aims.v3i1.93

Abstract

The industrial revolution 4.0 has entered many lines of human life ranging from the internet and the creative and digital economy industries. The number of internet users is increasing from years to make Internet Service Providers (ISPs) competing against each other with various services and price choices that may vary. Indihome is one of the internet services provided by Telkom Indonesia. By the end of 2018, Indihome had up to 5 million customers making it the largest internet service provider with the largest number of customers in Indonesia. myIndiHome as an IndiHome internet service customer care application is the application with the highest number of downloads in Indonesia, with more than 1 million downloads. So that this study will test the level of user satisfaction myIndiHome application. This study uses the DeLone and McLean Model as a tool to analyze user satisfaction for the myIndiHome application. The DeLone model in this study uses the variables of information quality, service quality and system quality and user satisfaction. Results of this study note that the quality of myIndiHome application has a significant positive effect on user satisfaction and the quality of myIndiHome application system has a significant positive effect on user satisfaction. However, the quality of myIndiHome application services does not have a significant positive effect on user satisfaction.
Rancang Bangun Sistem Informasi Pengelolaan Aktiva Tetap berbasi website di PT Ma’soem Cikalang Aa Rizkon; Dwi Atmoko
Jurnal Dimamu Vol. 1 No. 3 (2022)
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

PT. Ma'soem Cikalang Group is a business institution engaged in oil, gas, mineral oil, mineral water and an educational foundation in equipment ownership assets. PT Ma'soem has more than 1000 equipment used to support its operational activities. But in managing the inventory of equipment is still done semi-computerized using Microsoft Excel. Causing problems such as difficulty in performing physical check of equipment with existing data, difficulties in finding information on equipment in the branch office, limited working hours to access equipment information and allowing data loss and data duplication. The analysis conducted in this study includes an analysis of the current system and an analysis of the proposed system. The system design used is the OOAD (Object Oriented Analysis and Design) method approach with the UML (Unified Modeling Language) modeling language. The design of this information system is expected to make it easier for officers to carry out an inventory of equipment, present information on needed equipment wherever and whenever, and minimize data loss and data duplication.
Pengembangan Sistem Informasi Pembayaran SPP Berbasis Website dengan Metode Pembayaran E-payment di SMA PGRI Rancaekek Utami Aryanti; Dwi Atmoko; Sandhi Ariandhito
INFORMATICS FOR EDUCATORS AND PROFESSIONAL : Journal of Informatics Vol 7 No 2 (2023): INFORMATICS FOR EDUCATORS AND PROFESSIONAL : JOURNAL OF INFORMATICS (Juni 2023)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Bina Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51211/itbi.v8i1.2291

Abstract

Perkembangan teknologi informasi yang pesat mendorong penggunaan sistem informasi untuk meningkatkan kinerja dan menciptakan suatu keunggulan kompetitif instansi pendidikan baik pendidikan dasar, menengah, atas dan tinggi. Di instansi pendidikan teknologi informasi dapat digunakan dalam proses pembelajaran maupun manajemen operasional. Pemanfaatan teknologi informasi dalam proses manajemen operasional sekolah salah satunya adalah pada proses administrasi pembayaran SPP. Proses administrasi pembayaran SPP di SMA PGRI Rancaekek masih dilakukan secara manual. yang ditulis dalam buku pembayaran SPP. Hal ini dapat menimbulkan beberapa permasalahan seperti rentan terhadap kehilangan serta kerusakan data, kesulitan dalam pencarian data, membutuhkan waktu yang lama dalam rekapitulasi data, inkonsistensi dan duplikasi data yang berkaitan dengan pelaporan keuangan perbulan, pelaporan pembayaran SPP dan pelaporan tunggakan pembayaran SPP yang dilaporkan ke kepala sekolah dan komite sekolah. Dibutuhkan suatu sistem informasi untuk mengelola data transaksi pembayaran SPP di SMA PGRI Rancaekek yang berbasis website dengan metode pembayaran e-payment sebagai salah satu layanan untuk mempermudah pembayaran SPP agar dapat dilakukan dimana saja dan kapan saja. Pembangunan sistem informasi pembayaran SPP ini diharapkan mampu menunjang kegiatan manajemen operasional pengelolaan pencatatan dan pembayaran SPP dan pelaporan keuangan agar dapat diproses dengan cepat dan tepat.
Implementasi Model Delone and Mclean untuk Analisa Kepuasan Pengguna Aplikasi myIndihome Dwi Atmoko
Jurnal Accounting Information System (AIMS) Vol. 3 No. 1 (2020)
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/aims.v3i1.279

Abstract

The industrial revolution 4.0 has entered many lines of human life ranging from the internet and the creative and digital economy industries. The number of internet users is increasing from years to make Internet Service Providers (ISPs) competing against each other with various services and price choices that may vary. Indihome is one of the internet services provided by Telkom Indonesia. By the end of 2018, Indihome had up to 5 million customers making it the largest internet service provider with the largest number of customers in Indonesia. myIndiHome as an IndiHome internet service customer care application is the application with the highest number of downloads in Indonesia, with more than 1 million downloads. So that this study will test the level of user satisfaction myIndiHome application. This study uses the DeLone and McLean Model as a tool to analyze user satisfaction for the myIndiHome application. The DeLone model in this study uses the variables of information quality, service quality and system quality and user satisfaction. Results of this study note that the quality of myIndiHome application has a significant positive effect on user satisfaction and the quality of myIndiHome application system has a significant positive effect on user satisfaction. However, the quality of myIndiHome application services does not have a significant positive effect on user satisfaction.